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Remote Kaiser Permanente Customer Service Representative Jobs

$23/hr

Customer Service Representative (Remote) Location : Remote (Candidate should be based in SoCal) Pay : $23/hr Overview of Responsibilities: We are seeking a dedicated Customer Service Representative ...

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Customer Service Representative (Remote - Colorado Residents Only) Work From Home | $20/hour | Paid Training | Benefits Available Hire Connections is partnering with a leading health insurance ...

Customer Service Representative

Rocky Mount, NC · Remote

$15.50 - $21/hr

We're seeking a highly skilled and empathetic Customer Service Representative to join our remote team! As a key member of our customer experience team, you'll be the face of our company, providing ...

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Remote Kaiser Permanente Customer Service Representative information

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$10

$18

$26

How much do remote kaiser permanente customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote kaiser permanente customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Remote Kaiser Permanente Customer Service Representative vs Remote UnitedHealth Group Customer Service Representative?

AspectRemote Kaiser Permanente Customer Service RepresentativeRemote UnitedHealth Group Customer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge beneficial
Work EnvironmentRemote, home-based with healthcare-specific systemsRemote, home-based with insurance and healthcare systems
Employer & IndustryKaiser Permanente, healthcare industryUnitedHealth Group, healthcare and insurance industry
Common Search & ComparisonYesYes

The main difference between Remote Kaiser Permanente Customer Service Representative and Remote UnitedHealth Group Customer Service Representative lies in their employer and specific healthcare focus. Both roles require similar credentials and work remotely within the healthcare industry, but they serve different organizations with distinct systems and policies.

More about Remote Kaiser Permanente Customer Service Representative jobs

What cities are hiring for Remote Kaiser Permanente Customer Service Representative jobs?

Cities with the most Remote Kaiser Permanente Customer Service Representative job openings:

What are the most commonly searched types of Kaiser Permanente Customer Service Representative jobs?

The most popular types of Kaiser Permanente Customer Service Representative jobs are:

What states have the most Remote Kaiser Permanente Customer Service Representative jobs?

States with the most job openings for Remote Kaiser Permanente Customer Service Representative jobs include:

Infographic showing various Remote Kaiser Permanente Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Customer Service Representative (Remote)

Medix

On-site, Remote

$23/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Job Title : Customer Service Representative (Remote)
Location : Remote (Candidate should be based in SoCal)
Pay : $23/hr
Overview of Responsibilities:
We are seeking a dedicated Customer Service Representative to join our Provider Contact Center team as a telecommuter in Southern California. The selected candidate should be familiar with HMOs, claims processing, and authorization/referral procedures. The Customer Service Representative is responsible for providing exceptional service to our provider offices.
Key Responsibilities:
• Handle a high call volume, averaging 60 calls per day.
• Maintain a service level of 80/30, answering 80 percent of calls in 30 seconds or less.
• Assist members and healthcare providers with inquiries related to authorizations, claims, and provider billing.
• Process claims and ensure accuracy in claim handling.
• Collaborate with colleagues in the provider support center to address customer concerns and resolve issues promptly.
• Utilize IDX for claims processing
Must-Have Skills/Qualifications:
• 1+ years of customer service or member service experience.
• Exp with claims/claims processing
• Strong understanding of Health Maintenance Organizations (HMOs). • Familiarity with authorization and referral processes.
• Experience in managing a high call volume efficiently.
• Excellent communication and problem-solving skills.
• Ability to work independently in a remote setting.
• M-F 7:30am-4:00pm
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients

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About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US