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How much do remote annuity customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote annuity customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Remote Annuity Customer Service vs Remote Insurance Customer Service?

AspectRemote Annuity Customer ServiceRemote Insurance Customer Service
CredentialsBasic insurance or financial certifications often preferredSimilar certifications, including insurance licenses
Work EnvironmentHome-based, customer-focused, financial product supportHome-based, handling insurance policies and claims
Industry UsageFinancial services, retirement planningInsurance providers, health, life, property insurance
Search & Comparison IntentCustomer service roles in financial productsCustomer service roles in insurance industry

Remote Annuity Customer Service and Remote Insurance Customer Service share similar credentials and work environments, both serving clients remotely in the financial and insurance sectors. The main difference lies in the specific products supported: annuities versus insurance policies. Understanding these distinctions helps job seekers target roles aligned with their certifications and career goals.

More about Remote Annuity Customer Service jobs
What cities are hiring for Remote Annuity Customer Service jobs? Cities with the most Remote Annuity Customer Service job openings:
What are the most commonly searched types of Annuity Customer Service jobs? The most popular types of Annuity Customer Service jobs are:
What states have the most Remote Annuity Customer Service jobs? States with the most job openings for Remote Annuity Customer Service jobs include:
What job categories do people searching Remote Annuity Customer Service jobs look for? The top searched job categories for Remote Annuity Customer Service jobs are:
Remote Annuity Customer Service jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health

Columbia, SC • On-site, Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

289th of 424 rated business services

Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.
To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable
with technology and can easily understand and learn the technical requirements of the position.
Duties/Responsibilities
  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge
  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience
  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits
Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).
Salary Description
Pay Scale - $16.00 to $23.00

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