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Full Time Annuity Customer Service Jobs (NOW HIRING)

Annuity Associate

Philadelphia, PA · On-site

$20.79 - $25.98/hr

Meet or exceed department service level agreements (SLAs) for application intake and processing ... customers to resolve missing or incomplete application information. File & Case Management

Meet or exceed department service level agreements (SLAs) for application intake and processing ... customers to resolve missing or incomplete application information. File & Case Management

Job Summary: An Annuity Wholesaler's primary responsibilities are: (1) to acquire new annuity ... Provide superior service, customer satisfaction and at all times serve as an ambassador of ECA.

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Full Time Annuity Customer Service information

See salary details

$24.5K

$58K

$101K

How much do full time annuity customer service jobs pay per year?

As of Jun 15, 2026, the average yearly pay for full time annuity customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Annuity Customer Service vs Full Time Retirement Plan Customer Service?

AspectFull Time Annuity Customer ServiceFull Time Retirement Plan Customer Service
CredentialsTypically requires insurance licenses and financial certificationsOften requires similar licenses and financial certifications
Work EnvironmentCall centers, financial institutions, insurance companiesFinancial institutions, insurance firms, retirement plan providers
Employer & IndustryInsurance companies, financial servicesRetirement plan providers, financial institutions
Job FocusAssisting clients with annuity products and inquiriesSupporting clients with retirement plans and related services

Both roles involve customer service in financial settings, requiring similar certifications and working environments. The main difference lies in the specific product focus: annuities versus retirement plans. Understanding these distinctions helps job seekers target the right position based on their expertise and career goals.

What cities are hiring for Full Time Annuity Customer Service jobs? Cities with the most Full Time Annuity Customer Service job openings:
What are the most commonly searched types of Annuity Customer Service jobs? The most popular types of Annuity Customer Service jobs are:
What states have the most Full Time Annuity Customer Service jobs? States with the most job openings for Full Time Annuity Customer Service jobs include:
    Remote Customer Service Representative

    Remote Customer Service Representative

    Annuity Health

    Reading, PA • On-site

    $16 - $23/hr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 20 days ago


    Annuity Health rating

    6.4

    Company rating: 6.4 out of 10

    Based on 7 frontline employees who took The Breakroom Quiz

    291st of 428 rated business services


    Job description

    Description:

    The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


    To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

    with technology and can easily understand and learn the technical requirements of the position.


    Duties/Responsibilities

    • Provide exceptional patient service in the name of the client
    • Contact patients via telephone to collect payment on medical bills
    • Communicates accurate information to patients in a clear, concise and professional manner
    • Review patient accounts and documents patients’ interaction and feedback
    • Negotiates appropriate and reasonable payments with customers
    • Sets up patient payments via check, electronic transfer or credit card
    • Responsible for understanding and complying with all policies and procedures
    • Meets or exceeds established goals
    • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
    • All other duties as assigned by management


    Required Skills/Knowledge

    • Customer/Client Focus
    • Communication Proficiency
    • Confidentiality/Integrity
    • Teamwork Orientation
    • Basic computer skills necessary


    Education/Experience

    • Customer service experience preferred
    • Prior medical billing or healthcare revenue cycle experience strongly preferred
    • High school diploma or General Education Development (GED) Certificate required
    • One to two years of college preferred

    Benefits

    Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

    Requirements: