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REMOTE $21/hr. Customer Service Pharmacy Technician

Jacksonville, FL · Remote

$21/hr

You'll ensure patients and providers receive timely solutions to prescription and delivery concerns ... Remote (FL ONLY) Customer Service Pharmacy Technician Pay: $21/hr. Weekly Pay + Full Benefits ...

Qleen

Customer Service Associate - Remote

Phoenix, AZ · On-site +1

$17.50 - $20.50/hr

Help customers and Service Providers troubleshoot software issues * Work as part of a fully remote ... Must be a resident of Arizona Compensation Pay Range * $17.50 to $20.50/hr * Based on experience

Qleen

Customer Service Associate - Remote

Phoenix, AZ · Remote

$17.50 - $20.50/hr

Help customers and Service Providers troubleshoot software issues * Work as part of a fully remote ... Must be a resident of Arizona Compensation Pay Range * $17.50 to $20.50/hr * Based on experience

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How much do remote to 20 hr customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote to 20 hr customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is a remote to 20 hr customer service job?

'Remote To 20 Hr Customer Service' jobs refer to customer service positions that are performed remotely (from home or another location outside of a traditional office) and typically offer up to 20 hours of work per week. These roles often involve assisting customers via phone, email, or chat, addressing questions, troubleshooting issues, and providing information about products or services. They are ideal for individuals seeking part-time, flexible work arrangements, such as students, caregivers, or those needing supplementary income. Employers usually require good communication skills, basic computer proficiency, and a reliable internet connection for these roles.

What skills and qualifications are needed to work as a remote customer service representative up to 20 hours per week?

To excel as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with basic computer operations, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) software, help desk platforms, and online communication tools is typically required. Exceptional patience, active listening, and time management skills help you stand out in this role. These competencies are critical for effectively resolving customer issues, maintaining satisfaction, and performing efficiently in a remote work environment.

What are common challenges faced by remote customer service representatives working part-time, and how can they be overcome?

Remote, part-time customer service representatives often face challenges such as maintaining clear communication with both customers and team members, managing time effectively across varying shifts, and staying motivated while working independently. To overcome these challenges, it's important to establish a dedicated workspace, use digital tools to stay organized, and participate actively in virtual team meetings or chats. Regularly checking in with your supervisor and seeking feedback can also help you stay connected and improve your performance.

What is the difference between Remote To 20 Hr Customer Service vs Remote To 20 Hr Call Center Representative?

AspectRemote To 20 Hr Customer ServiceRemote To 20 Hr Call Center Representative
CredentialsBasic customer service skills, sometimes a high school diplomaSimilar credentials, often requiring basic communication skills
Work EnvironmentHome-based, flexible hours, independent setupHome-based or call center environment, structured shifts
Industry UsageCustomer service across various industries like retail, tech, healthcarePrimarily in telecommunications, tech support, or sales sectors

Both roles involve remote customer interaction with similar credential requirements. The main difference lies in the typical industry and work environment structure, with call center representatives often working in more structured settings within specific sectors.

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Remote To 20 Hr Customer Service jobs near you
Infographic showing various Remote To 20 Hr Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

REMOTE $21/hr. Customer Service Pharmacy Technician

RemX

Jacksonville, FL • Remote

$21/hr

Full-time

Medical, Dental, Vision, PTO

Posted 20 days ago

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Job description

As a Customer Service Pharmacy Technician, you'll serve as the primary point of contact for resolving complex pharmacy issues that require advanced problem-solving and coordination. You'll ensure patients and providers receive timely solutions to prescription and delivery concerns while maintaining exceptional service standards and regulatory compliance in a fast-paced call center environment.


Position: Remote (FL ONLY) Customer Service Pharmacy Technician


Pay: $21/hr. Weekly Pay + Full Benefits


Training & After Training Schedule: TBD


Job Duties:

  • Handle escalated pharmacy inquiries from patients, healthcare providers, and internal teams with professionalism and empathy.
  • Communication & Coordination
  • Serve as liaison between patients, prescribers, and internal departments.
  • Prescription Processing
  • Enter prescriptions into pharmacy processing systems accurately and efficiently, prioritizing based on urgency.
  • Compliance & Process Improvement.
  • Ensure all actions comply with state and federal pharmacy regulations, HIPAA, and company policies.


Qualifications:

  • Bachelor's degree, active progress toward a degree, or Pharmacy Technician Certification (RPT or CPhT preferred). Without a degree/certification, a High School Diploma/GED and 4+ years of healthcare or pharmacy experience is required.
  • Active Florida Registered Pharmacy Technician license in good standing.
  • 2+ years healthcare or pharmacy experience (non-commercial pharmacy experience preferred).
  • Prior exposure to escalations or complex issue resolution in a healthcare environment.
  • Strong verbal and written communication skills with the ability to maintain a calm, professional demeanor.
  • Experience working in a metrics-driven environment; ability to meet call center expectations within 90 days.
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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