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Remote To 20 Hr Customer Service Jobs (NOW HIRING)

Qleen

Customer Service Associate - Remote

Phoenix, AZ · On-site +1

$17.50 - $20.50/hr

Help customers and Service Providers troubleshoot software issues * Work as part of a fully remote ... Must be a resident of Arizona Compensation Pay Range * $17.50 to $20.50/hr * Based on experience

Qleen

Customer Service Associate - Remote

Phoenix, AZ · Remote

$17.50 - $20.50/hr

Help customers and Service Providers troubleshoot software issues * Work as part of a fully remote ... Must be a resident of Arizona Compensation Pay Range * $17.50 to $20.50/hr * Based on experience

MMC Group

Customer Service Reps | CSRs | REMOTE

Nashville, TN · Remote

$15.50 - $21/hr

Remote, Nashville, TN Area Work From Home Opportunity Looking for a rewarding customer service ... HR CSR) to support employees and former employees by answering questions related to HR and benefits.

MMC Group

Customer Service Reps | CSRs | REMOTE

Nashville, TN · On-site +1

$15.50 - $21/hr

Remote, Nashville, TN Area Work From Home Opportunity Looking for a rewarding customer service ... HR CSR) to support employees and former employees by answering questions related to HR and benefits.

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All JobsTo 20 Hr Customer Service JobsRemote To 20 Hr Customer Service Jobs

Remote To 20 Hr Customer Service information

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How much do remote to 20 hr customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote to 20 hr customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Remote To 20 Hr Customer Service vs Remote To 20 Hr Call Center Representative?

AspectRemote To 20 Hr Customer ServiceRemote To 20 Hr Call Center Representative
CredentialsBasic customer service skills, sometimes a high school diplomaSimilar credentials, often requiring basic communication skills
Work EnvironmentHome-based, flexible hours, independent setupHome-based or call center environment, structured shifts
Industry UsageCustomer service across various industries like retail, tech, healthcarePrimarily in telecommunications, tech support, or sales sectors

Both roles involve remote customer interaction with similar credential requirements. The main difference lies in the typical industry and work environment structure, with call center representatives often working in more structured settings within specific sectors.

What are some common challenges faced by remote customer service representatives working part-time, and how can they be overcome?

Remote, part-time customer service representatives often face challenges such as maintaining clear communication with both customers and team members, managing time effectively across varying shifts, and staying motivated while working independently. To overcome these challenges, it's important to establish a dedicated workspace, use digital tools to stay organized, and participate actively in virtual team meetings or chats. Regularly checking in with your supervisor and seeking feedback can also help you stay connected and improve your performance.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative working up to 20 hours per week, and why are they important?

To excel as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with basic computer operations, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) software, help desk platforms, and online communication tools is typically required. Exceptional patience, active listening, and time management skills help you stand out in this role. These competencies are critical for effectively resolving customer issues, maintaining satisfaction, and performing efficiently in a remote work environment.

What are 'Remote To 20 Hr Customer Service' jobs?

'Remote To 20 Hr Customer Service' jobs refer to customer service positions that are performed remotely (from home or another location outside of a traditional office) and typically offer up to 20 hours of work per week. These roles often involve assisting customers via phone, email, or chat, addressing questions, troubleshooting issues, and providing information about products or services. They are ideal for individuals seeking part-time, flexible work arrangements, such as students, caregivers, or those needing supplementary income. Employers usually require good communication skills, basic computer proficiency, and a reliable internet connection for these roles.
More about Remote To 20 Hr Customer Service jobs
What cities are hiring for Remote To 20 Hr Customer Service jobs? Cities with the most Remote To 20 Hr Customer Service job openings:
What are the most commonly searched types of To 20 Hr Customer Service jobs? The most popular types of To 20 Hr Customer Service jobs are:
What states have the most Remote To 20 Hr Customer Service jobs? States with the most job openings for Remote To 20 Hr Customer Service jobs include:
What job categories do people searching Remote To 20 Hr Customer Service jobs look for? The top searched job categories for Remote To 20 Hr Customer Service jobs are:
Remote To 20 Hr Customer Service jobs near you
Infographic showing various Remote To 20 Hr Customer Service job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 4% In-person, and 96% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.
Remote - Customer Service Rep

Remote - Customer Service Rep

Soundview Medical Supply

Mukilteo, WA • Remote

$18 - $20/hr

Full-time

PTO

Posted 3 days ago

Job description

About the Job:

Soundview Medical Supply is an established, rapidly growing nationwide DME supplier with our corporate office based in Seattle. We are currently looking for a full-time Customer Service Representative to add to our growing team. This is a remote position but if hired, you will need to conform to the working hours of 8am-5pm Pacific Time. Our employees are friendly, talented, and system oriented. The company is very team-driven with an emphasis on collaboration. We offer a friendly caring work atmosphere, generous paid vacation policies, and competitive benefits. Check us out at www.soundviewmed.com.

The Customer Service Representative supports our customers by resolving concerns as well as answering questions, providing information about products and services, taking orders, and processing returns. They are responsible for providing exceptional customer service to our customers by applying in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service and sales department.

Pay range: $18-20/hr | Remote

Specific job responsibilities include but are not limited to:

Answering and facilitating upwards of 50-60 calls a day.

Providing timely and accurate information to incoming customers regarding order status and questions about products.

Processing customer orders including new orders and changes or returns to existing ones while following established department policies and procedures.

Working closely with the billing department to resolve disputed credit items.

Engaging in phone-based verbal communication, as well as written and electronic contact.

Meeting and maintaining strict company deadlines.

Adhering to Medicare and Medicaid guidelines.

Providing timely feedback to the company regarding service failures or customer concerns.

Collaborating with the sales team to meet and exceed customer service expectations.

Assisting with the maintaining and monitoring of electronic data for established customers.

Monitoring production of order schedules and expediting deliveries per customer requests.

Operating inventory control software, word processing and spreadsheet applications.

Gathering additional customer information as necessary to resolve customer disputes.

Maintaining detailed files for documentation.

Drafting letters and quotes for customers.

Qualifications:

Must be available to work 8am to 5pm PST.

3 years previous experience in elevated Customer Service.

DME/Drop Ship experience highly preferred.

Brightree experience highly preferred.

Must have knowledge of Microsoft Office Suite and be proficient at navigating web-based applications.

Minimum high school diploma or equivalent.

Must have high attention to detail.

Must be dependable and adaptable.

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