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Insurance Customer Service Representative Remote Jobs

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Sacramento, California, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote Important: You ...

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Washington, District of Columbia, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote ...

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Phoenix, AZ, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Fullerton, CA, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Houston, Texas, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Atlanta, Georgia, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Dallas, Texas, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Austin, Texas, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Miramar, FL, United States Job Openings Customer Service Representative- Remote Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote New York, New York, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Murrieta, CA, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Coral Springs, FL, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Warren, MI, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Wilmington, NC, United States Job Openings Customer Service Representative- Remote Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote San Diego, California, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making ...

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Santa Clara, CA, United States Job Openings Customer Service Representative- Remote Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Chicago, Illinois, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...

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All Jobsremote JobsFinance and Insurance JobsInsurance JobsInsurance Customer Service Specialist JobsInsurance Customer Service Representative Remote Jobs

Insurance Customer Service Representative Remote information

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$26K

$48.4K

$73K

How much do insurance customer service representative remote jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance customer service representative remote in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do when working remotely?

An Insurance Customer Service Representative working remotely assists customers with their insurance policies by answering questions, processing claims, updating account information, and resolving issues via phone, email, or chat. They provide support for billing inquiries, policy changes, and general information about insurance products. Remote representatives use secure digital platforms and communication tools to interact with customers and maintain records, ensuring compliance with company and regulatory standards. This role requires strong communication skills, attention to detail, and the ability to work independently from a home office.

What are the key skills and qualifications needed to thrive as an insurance customer service representative remote?

To thrive as a remote Insurance Customer Service Representative, you typically need a high school diploma or equivalent, strong communication skills, and a solid understanding of insurance products and processes. Familiarity with CRM software, call center systems, and sometimes a state insurance license are common technical requirements. Outstanding interpersonal skills, active listening, and the ability to resolve conflicts efficiently are vital soft skills for this role. These abilities are essential to provide excellent customer support, ensure regulatory compliance, and build trust with clients in a virtual environment.

What are the typical challenges faced by remote insurance customer service representatives, and how can they be managed?

Remote Insurance Customer Service Representatives often encounter challenges such as maintaining clear communication with clients and colleagues without face-to-face interaction, handling sensitive customer information securely, and staying motivated while working independently. To manage these, it's important to establish a dedicated, distraction-free workspace, use secure communication tools, and participate in regular virtual team meetings for support and feedback. Successful representatives also develop strong time management skills to balance multiple inquiries and prioritize customer needs efficiently.

What is the difference between Insurance Customer Service Representative Remote vs Insurance Claims Specialist?

AspectInsurance Customer Service Representative RemoteInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; certifications like CPCU or AIC beneficial
Work EnvironmentRemote, customer service-focusedOffice or remote, claims processing environment
Industry UsageCustomer support for policyholdersHandling and investigating insurance claims
Search IntentCustomer service roles in insuranceClaims processing and investigation roles

Insurance Customer Service Representatives Remote primarily focus on assisting policyholders with inquiries, policy updates, and support via phone or online. Insurance Claims Specialists handle the processing and investigation of insurance claims, often requiring more detailed knowledge of claims procedures. While both roles may be remote and require similar certifications, their core responsibilities differ, catering to different stages of the insurance process.

More about Insurance Customer Service Representative Remote jobs

What cities are hiring for Insurance Customer Service Representative Remote jobs?

Cities with the most Insurance Customer Service Representative Remote job openings:

What are the most commonly searched types of Insurance Customer Service Representative jobs?

The most popular types of Insurance Customer Service Representative jobs are:

What states have the most Insurance Customer Service Representative Remote jobs?

States with the most job openings for Insurance Customer Service Representative Remote jobs include:

What job categories do people searching Insurance Customer Service Representative Remote jobs look for?

The top searched job categories for Insurance Customer Service Representative Remote jobs are:

Insurance Customer Service Representative Remote jobs near you
Infographic showing various Insurance Customer Service Representative Remote job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Insurance Customer Service Representative

Allstate Insurance Agency - Kristie Barrett

Plano, TX • Remote

$17 - $18.50/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 27 days ago

Job description

Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Insurance Customer Service Representative
Kristie Barrett Allstate Agency – Full Time

We are looking for an experienced licensed and motivated Insurance Customer Service Representative to join our Allstate agency team! If you’re someone who enjoys helping others, thrives in a fast-paced environment, and is looking for a long-term career with growth potential, we want to hear from you.
Hourly Base Pay + Commission | Average Total Compensation: $40K–$60K+ annually

Benefits
Base salary + uncapped commission
Paid training
Health, Dental, and Vision insurance
Paid time off (PTO) and paid holidays
Growth opportunities within the agency
Responsibilities
Provide excellent customer service to maintain strong client relationships
Handle policy changes, billing inquiries, and customer account updates
Process Evidence of Insurance and policy documents
Assist with cross-selling opportunities and referrals for additional products
Meet individual and agency performance goals
Identify opportunities for financial services and refer to appropriate team members
Requirements
Active Property & Casualty license (required)
Minimum 1 year of Allstate customer service experience (required)
Prior insurance experience required
Strong communication and problem-solving skills
Coachable, dependable, and results-driven
Positive and professional attitude
If you’re ready to grow your career with a supportive and high-performing team, apply today!

This is a remote position.