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Insurance Customer Service Representative Remote Jobs

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Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Wilmington, NC, United States Job Openings Customer Service Representative- Remote Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Tennessee City, Tennessee, United States Job Openings Customer Service Representative- Remote Important: You Will Receive An Email Within Next 2 Minutes After ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Allen, TX, United States Job Openings Customer Service Representative- Remote Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote McAllen, TX, United States Job Openings Customer Service Representative- Remote Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Philadelphia, PA, United States Job Openings Customer Service Representative- Remote Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote San Antonio, Texas, United States Job Openings Customer Service Representative- Remote About the Job Important: You will receive an email within the next 2 ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Los Angeles, California, United States Job Openings Customer Service Representative- Remote About the Job Important: You will receive an email within the next ...

AAA

Insurance Customer Service Representative

$20.51 - $24.13/hr

Insurance Customer Service Representative Join W Insurance's Award-Winning Insurance Call Center ... Remote Training: Full-time (40 hours per week). 100% virtual for 30 days from Monday - Friday ...

Link Up Overseas

Customer Service Representative (Remote)

$16.50 - $22.25/hr

Customer Service Representative (Remote) Indianapolis, IN, United States Or refer someone Job ... Ability to learn medical and insurance terminology * Microsoft Office Experience * Ability to ...

Perun HR

Customer Service Representative - Remote

$16.50 - $22.25/hr

About the job Customer Service Representative - Remote he Remote Customer Service Representative ... May interact with Insurance Companies to help expedite the vehicle clearing process. * Answer and ...

ALLSTATE Insurance Agency

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Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr (+ commission)

In Office position is preferable but we are able to remote across the country. Responsibilities ... Minimum 2 years of insurance customer service or account management experience. * Bilingual in ...

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All Jobsremote JobsFinance and Insurance JobsInsurance JobsInsurance Customer Service Specialist JobsInsurance Customer Service Representative Remote Jobs

Insurance Customer Service Representative Remote information

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$26K

$48.4K

$73K

How much do insurance customer service representative remote jobs pay per year?

As of Sep 7, 2026, the average yearly pay for insurance customer service representative remote in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do when working remotely?

An Insurance Customer Service Representative working remotely assists customers with their insurance policies by answering questions, processing claims, updating account information, and resolving issues via phone, email, or chat. They provide support for billing inquiries, policy changes, and general information about insurance products. Remote representatives use secure digital platforms and communication tools to interact with customers and maintain records, ensuring compliance with company and regulatory standards. This role requires strong communication skills, attention to detail, and the ability to work independently from a home office.

What are the key skills and qualifications needed to thrive as an insurance customer service representative remote?

To thrive as a remote Insurance Customer Service Representative, you typically need a high school diploma or equivalent, strong communication skills, and a solid understanding of insurance products and processes. Familiarity with CRM software, call center systems, and sometimes a state insurance license are common technical requirements. Outstanding interpersonal skills, active listening, and the ability to resolve conflicts efficiently are vital soft skills for this role. These abilities are essential to provide excellent customer support, ensure regulatory compliance, and build trust with clients in a virtual environment.

What are the typical challenges faced by remote insurance customer service representatives, and how can they be managed?

Remote Insurance Customer Service Representatives often encounter challenges such as maintaining clear communication with clients and colleagues without face-to-face interaction, handling sensitive customer information securely, and staying motivated while working independently. To manage these, it's important to establish a dedicated, distraction-free workspace, use secure communication tools, and participate in regular virtual team meetings for support and feedback. Successful representatives also develop strong time management skills to balance multiple inquiries and prioritize customer needs efficiently.

What is the difference between Insurance Customer Service Representative Remote vs Insurance Claims Specialist?

AspectInsurance Customer Service Representative RemoteInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; certifications like CPCU or AIC beneficial
Work EnvironmentRemote, customer service-focusedOffice or remote, claims processing environment
Industry UsageCustomer support for policyholdersHandling and investigating insurance claims
Search IntentCustomer service roles in insuranceClaims processing and investigation roles

Insurance Customer Service Representatives Remote primarily focus on assisting policyholders with inquiries, policy updates, and support via phone or online. Insurance Claims Specialists handle the processing and investigation of insurance claims, often requiring more detailed knowledge of claims procedures. While both roles may be remote and require similar certifications, their core responsibilities differ, catering to different stages of the insurance process.

More about Insurance Customer Service Representative Remote jobs

What cities are hiring for Insurance Customer Service Representative Remote jobs?

Cities with the most Insurance Customer Service Representative Remote job openings:

What are the most commonly searched types of Insurance Customer Service Representative jobs?

The most popular types of Insurance Customer Service Representative jobs are:

What states have the most Insurance Customer Service Representative Remote jobs?

States with the most job openings for Insurance Customer Service Representative Remote jobs include:

What job categories do people searching Insurance Customer Service Representative Remote jobs look for?

The top searched job categories for Insurance Customer Service Representative Remote jobs are:

Insurance Customer Service Representative Remote jobs near you
Infographic showing various Insurance Customer Service Representative Remote job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Insurance Customer Service Representative (Remote - Florida)

VIATEQ Corporation

Remote

$14 - $21/hr

Other

Medical, Retirement, PTO

Re-posted 16 days ago

Job description

Customer Service Representative

VIATEQ Corporation is looking for a dedicated and motivated Customer Service Representative to provide top-tier service and support to our client in the insurance industry. In this role, you will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive experience. Our ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering exceptional service. This is a remote role for candidates located in Florida, and you will need to have a strong and reliable internet connection to work from home.

Responsibilities:

  • Answer inbound and outbound calls in a timely and professional manner to resolve customer inquiries, complaints, and issues based on client instructions.
  • Identify customer concerns or problems and offer effective solutions to ensure customer satisfaction.
  • Provide accurate answers to customer questions and provide timely, effective solutions.
  • Resolve customer issues or concerns, ensuring a satisfactory resolution.
  • Maintain up-to-date records of calls including actions taken and follow-up requirements.
  • Ensure confidentiality and privacy during all phone interactions.
  • Adhere to quality assurance guidelines, ensuring all calls are handled in a timely, courteous, and effective manner.
  • Use various technical systems, including desktop computers, call center software, phones, and the internet, to track and resolve customer issues.
  • Collaborate with team members to resolve complex customer issues and ensure customer needs are met.
  • Maintain sufficient reliable private internet connection, not supplied by the use of cellular data, with the ability to hardwire via ethernet cable

Basic Qualifications:

  • Candidates must be located in Florida
  • Previous experience as a Customer Service Representative
  • High School Diploma or GED
  • Strong communication skills
  • Strong customer service skills
  • Strong problem-solving skills
  • Strong computer skills
  • Ability to multi-task
  • Ability to sit for extended periods of time
  • Ability to pass a background check
  • Strong internet connection due to the remote nature of this role

Preferred Qualifications:

  • Customer Service Representative experience in Insurance
  • License(s) in Insurance
  • Fluently bilingual in Spanish

Compensation Range:

$14.00 - 21.00 per hour. This represents the typical compensation range for this position based on experience, location, and other factors.

About VIATEQ:

VIATEQ is a proactive provider of collaborative solutions for federal and state government agencies. Our collaborative service framework and flexibility allow employees, customers, and business partners to work together successfully anywhere, anytime. VIATEQ's service areas also allow government agencies to respond to competitive pressures and achieve new performance levels.

VIATEQ offers competitive compensation and a strong benefits package, including comprehensive healthcare, 401(k), paid time off, flexible spending accounts, professional development reimbursement, and other benefits for you and your family.

Equal Opportunity Statement:

VIATEQ provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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