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Insurance Customer Service Representative Remote Jobs in Florida

Lincare

Customer Service Rep

Jacksonville Beach, FL · Remote

$14.25 - $19.50/hr

SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP * Experienced CSR with a love to serve our military customers and support our white glove CPAP services * Must be based in the Mountain or ...

Lincare Holdings

Customer Service Rep

Jacksonville Beach, FL · Remote

$14.25 - $19.50/hr

SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP * Experienced CSR with a love to serve our military customers and support our white glove CPAP services * Must be based in the Mountain or ...

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All JobsInsurance Customer Service Representative Remote JobsInsurance Customer Service Representative Remote Jobs in Florida

Insurance Customer Service Representative Remote information

See Florida salary details

$19.4K

$36.2K

$54.6K

How much do insurance customer service representative remote jobs pay per year?

As of Jun 12, 2026, the average yearly pay for insurance customer service representative remote in Florida is $36,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,900.00 and $41,100.00 per year, depending on experience, location, and employer.

What does an Insurance Customer Service Representative do when working remotely?

An Insurance Customer Service Representative working remotely assists customers with their insurance policies by answering questions, processing claims, updating account information, and resolving issues via phone, email, or chat. They provide support for billing inquiries, policy changes, and general information about insurance products. Remote representatives use secure digital platforms and communication tools to interact with customers and maintain records, ensuring compliance with company and regulatory standards. This role requires strong communication skills, attention to detail, and the ability to work independently from a home office.

What is the difference between Insurance Customer Service Representative Remote vs Insurance Claims Specialist?

AspectInsurance Customer Service Representative RemoteInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; certifications like CPCU or AIC beneficial
Work EnvironmentRemote, customer service-focusedOffice or remote, claims processing environment
Industry UsageCustomer support for policyholdersHandling and investigating insurance claims
Search IntentCustomer service roles in insuranceClaims processing and investigation roles

Insurance Customer Service Representatives Remote primarily focus on assisting policyholders with inquiries, policy updates, and support via phone or online. Insurance Claims Specialists handle the processing and investigation of insurance claims, often requiring more detailed knowledge of claims procedures. While both roles may be remote and require similar certifications, their core responsibilities differ, catering to different stages of the insurance process.

What are the typical challenges faced by remote Insurance Customer Service Representatives, and how can they be managed?

Remote Insurance Customer Service Representatives often encounter challenges such as maintaining clear communication with clients and colleagues without face-to-face interaction, handling sensitive customer information securely, and staying motivated while working independently. To manage these, it's important to establish a dedicated, distraction-free workspace, use secure communication tools, and participate in regular virtual team meetings for support and feedback. Successful representatives also develop strong time management skills to balance multiple inquiries and prioritize customer needs efficiently.

What are the key skills and qualifications needed to thrive as an Insurance Customer Service Representative (Remote), and why are they important?

To thrive as a remote Insurance Customer Service Representative, you typically need a high school diploma or equivalent, strong communication skills, and a solid understanding of insurance products and processes. Familiarity with CRM software, call center systems, and sometimes a state insurance license are common technical requirements. Outstanding interpersonal skills, active listening, and the ability to resolve conflicts efficiently are vital soft skills for this role. These abilities are essential to provide excellent customer support, ensure regulatory compliance, and build trust with clients in a virtual environment.
What are the most commonly searched types of Insurance Customer Service Representative jobs in Florida? The most popular types of Insurance Customer Service Representative jobs in Florida are:
What are popular job titles related to Insurance Customer Service Representative Remote jobs in Florida? For Insurance Customer Service Representative Remote jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Insurance Customer Service Representative Remote jobs in Florida look for? The top searched job categories for Insurance Customer Service Representative Remote jobs in Florida are:
Insurance Customer Service Representative Remote jobs near you
Infographic showing various Insurance Customer Service Representative Remote job openings in Florida as of June 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,176 per year, or $17.4 per hour.
Healthcare Customer Service Representative - Remote {170322}

Healthcare Customer Service Representative - Remote {170322}

A-Line Staffing Solutions LLC

Stuart, FL • Remote

$17.50/hr

Other

Posted 23 days ago

Job description

Healthcare Customer Service Representative (Remote) — Contract A-Line Staffing is hiring a Healthcare Customer Service Representative for a fully remote contract opportunity. Role Snapshot Schedule: Monday–Friday, 8:00 AM – 5:00 PM Pay Rate: $17.50/hr Type: Contract (Temporary) Location: Fully Remote (must work from a private, quiet space with reliable high-speed internet) Openings: 1 What You’ll Do Provide timely, accurate updates to customers regarding order status and product information requests, following established policies/procedures. Process customer returns according to department guidelines.

Partner with Medical Billing to help resolve disputed billing charges. Escalate service failures and customer concerns to Customer Service leadership with clear, timely feedback. Collaborate with Sales Representatives to meet/exceed customer service expectations.

Communicate with customers via omnichannel methods including web chat and email . Maintain detailed, accurate notes in customer accounts to ensure proper and timely follow-up. Support additional tasks/projects as assigned.

Minimum Qualifications 1+ year of experience in the medical industry or call center/customer service . High School Diploma/GED Comfortable interpreting written procedures/publications and writing professional business correspondence. Intermediate math skills (discounts, percentages, proportions, etc.).

Strong problem-solving and ability to follow written/oral instructions. Computer proficiency (e.g., Word, Excel, Access and/or database tools). Experience with or ability to learn call center telecom/dialer systems .

Work Requirements Ability to work some evenings, weekends, and overtime as needed. Interested? Reply with your resume and a good time to connect , and I’ll follow up with next steps.

Austin Faris A-Line Staffing Solutions afaris@alinestaffing.com 586-710-7941 .

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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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