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Entry Level Insurance Customer Service Representative Jobs in Florida

Norman Insurance Advisors, LLC

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Commercial Lines CSR

Saint Augustine, FL · On-site

$45K - $50K/yr

The Commercial Lines Customer Service Representative (CSR) plays a vital role within a small team ... * Entry-level experience in insurance customer service * High School Diploma or equivalent

Runnels Insurance

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Insurance Customer Service Representative

Brandon, FL · On-site

$40K - $60K/yr

We are seeking a dynamic and customer-focused Insurance Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ...

Family First Financial Inc

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Insurance Customer Service Representative

Saint Petersburg, FL · On-site

$50K - $65K/yr

Family First Financial is seeking an experienced property and casualty insurance customer service representative. We are an independent insurance agency that's been helping Floridians find affordable ...

Family First Financial Inc

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Insurance Customer Service Representative

Saint Petersburg, FL · On-site

$50K - $65K/yr

Family First Financial is seeking an experienced property and casualty insurance customer service representative. We are an independent insurance agency that's been helping Floridians find affordable ...

EVENSEN HUMPHREY & ASSOCIATES LLC

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Insurance Customer Service Representative CSR

Tampa, FL · On-site

$15 - $20.50/hr

Customer Service Representative WhitCo Insurance Agency - Tampa, a locally owned independent insurance agency, is seeking a highly motivated and driven individual to join our team as a Customer ...

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All JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Florida

Entry Level Insurance Customer Service Representative information

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$7

$14

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How much do entry level insurance customer service representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for entry level insurance customer service representative in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

How to get into the insurance business with no experience?

Entry-level insurance customer service representatives can start by obtaining a state insurance license, which often requires completing pre-licensing courses and passing an exam. Gaining customer service skills, understanding insurance policies, and applying for entry-level positions or internships can also help build relevant experience.

What are the key skills and qualifications needed to thrive as an Entry Level Insurance Customer Service Representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is an entry level insurance representative?

An entry level insurance customer service representative is a role that involves assisting clients with insurance policies, answering questions, processing claims, and providing information about coverage options. The position typically requires good communication skills, basic knowledge of insurance products, and may involve using customer management software; it often serves as a starting point for a career in insurance sales or claims processing.

How to become an insurance customer service representative?

To become an insurance customer service representative, typically a high school diploma or equivalent is required, along with strong communication and customer service skills. Some employers prefer candidates with prior experience in insurance or related fields, and obtaining industry certifications such as the Customer Service Certification can enhance job prospects. On-the-job training is common, and familiarity with insurance policies and computer software is beneficial.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

What does an Entry Level Insurance Customer Service Representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

How much does a 215 license make?

An entry-level insurance customer service representative with a 215 license can expect to earn an average salary ranging from $30,000 to $45,000 annually, depending on experience and location. Licensing allows representatives to handle specific insurance policies and may lead to higher earning potential with experience and additional certifications.

What does a typical workday look like for an Entry Level Insurance Customer Service Representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are the most commonly searched types of Insurance Customer Service Representative jobs in Florida? The most popular types of Insurance Customer Service Representative jobs in Florida are:
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Florida? For Entry Level Insurance Customer Service Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Florida look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Florida are:
What cities in Florida are hiring for Entry Level Insurance Customer Service Representative jobs? Cities in Florida with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,217 per year, or $14 per hour.