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Remote Dental Customer Service Jobs (NOW HIRING)

DOUGHGIRLSS DENTAL

Dental assistant

Phoenix, AZ · Remote

$19 - $21/hr

... customer service. The Remote Dental Billing Specialist plays a crucial role in our insurance billing operations, facilitating a seamless blend of technical skills, teamwork with the Account Manager ...

DOUGHGIRLSS DENTAL

DENTAL BILLING SPECIALIST

Phoenix, AZ · Remote

$18 - $20/hr

... good food and outstanding customer service Title DENTAL BILLING SPECIALIST Dental Billing ... Through these efforts, the Remote Dental Billing Specialist strengthens the foundation of our ...

Hawkins Personnel Group

$14 - $18/hr

Pay $11.25 Monolingual, $11.75 bilingual Weekly Pay & Benefits Day Shift, Remote Member Service ... Dental experience, billing and customer service preferred. * Medical and Dental terminology ...

PMC Integrity

Customer Service Remote Position

Marion, IA · Remote

$20.99/hr

Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC ... Benefits Medical, dental, and vision insurance. 401(k) with company match. Paid training. Paid ...

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How much do remote dental customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote dental customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Dental Customer Service Representative, and why are they important?

To thrive as a Remote Dental Customer Service Representative, you need a solid understanding of dental terminology, insurance processes, and prior experience in customer support, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) systems, dental practice management software, and call center platforms is typically required. Outstanding communication, active listening, and problem-solving abilities help you address patient concerns and build rapport remotely. These skills ensure efficient resolution of inquiries, patient satisfaction, and seamless coordination between patients and dental offices.

What are the most common challenges faced in a remote dental customer service position, and how can I prepare for them?

One of the main challenges in a remote dental customer service role is effectively communicating complex dental information and insurance details to patients over the phone or via email, without face-to-face interaction. You may also need to quickly resolve patient concerns, coordinate with dental offices, and manage sensitive information while maintaining a friendly and professional demeanor. To prepare, it helps to familiarize yourself with dental terminology, practice clear and empathetic communication, and develop strong time-management skills, as you may be handling multiple tasks and inquiries simultaneously.

What is a Remote Dental Customer Service representative?

A Remote Dental Customer Service representative is a professional who assists dental patients and clients through phone, email, or online chat from a location outside of a traditional dental office. Their responsibilities often include answering questions about dental services, scheduling appointments, handling billing inquiries, and providing information about dental insurance. They play a crucial role in ensuring a positive patient experience by serving as the first point of contact for dental practices. Remote representatives use specialized software and communication tools to perform their duties efficiently. This position allows for flexible work environments while maintaining high standards of customer care.

What is the difference between Remote Dental Customer Service vs Remote Dental Receptionist?

AspectRemote Dental Customer ServiceRemote Dental Receptionist
CredentialsBasic customer service skills, possibly dental office knowledgeSimilar, may include familiarity with dental software
Work EnvironmentRemote, from homeRemote, from home
Employer & Industry UsageDental practices, dental insurance companiesDental offices, clinics, dental management companies
Common Search & ComparisonCustomer support, patient inquiriesScheduling, patient check-in, appointment management

Remote Dental Customer Service and Remote Dental Receptionist roles both involve working remotely within the dental industry. While customer service focuses on patient inquiries and support, receptionists handle scheduling and administrative tasks. Both positions require similar credentials and are used by dental practices and related companies, but their primary responsibilities differ slightly.

More about Remote Dental Customer Service jobs
What cities are hiring for Remote Dental Customer Service jobs? Cities with the most Remote Dental Customer Service job openings:
What are the most commonly searched types of Dental Customer Service jobs? The most popular types of Dental Customer Service jobs are:
What states have the most Remote Dental Customer Service jobs? States with the most job openings for Remote Dental Customer Service jobs include:
What job categories do people searching Remote Dental Customer Service jobs look for? The top searched job categories for Remote Dental Customer Service jobs are:
Remote Dental Customer Service jobs near you
Infographic showing various Remote Dental Customer Service job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 5% Part Time, 2% Temporary, and 7% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Dental assistant

DOUGHGIRLSS DENTAL

Phoenix, AZ • Remote

$19 - $21/hr

Full-time

Posted 22 days ago

Job description

The Remote Dental Billing Specialist

The Doughgirlss Foundation is a nonprofit 501(c)(3) organization focused on acquiring, preserving, and showcasing historic sites while also promoting education, culture, and the arts, with a special emphasis on simply good food and outstanding customer service. The Remote Dental Billing Specialist plays a crucial role in our insurance billing operations, facilitating a seamless blend of technical skills, teamwork with the Account Manager, client support, vendor management, problem-solving abilities, data integrity, and a dedication to ongoing learning. Through these efforts, the Remote Dental Billing Specialist strengthens the foundation of our organization's success in insurance billing. Join us for a rewarding career where you can truly make a positive impact on the lives of customers and communities.
DUTIES AND RESPONSIBILITIES:-
Dental Consultation from our organization
Assist in the acquisition of dental equipment.
Expertise in Dental Revenue Cycle Management:
Comprehend the full dental revenue cycle, ensuring that insurance payments are posted accurately and on time, in line with industry standards and our organizational policies.
Offer comprehensive knowledge of dental coding laws and regulations.
Implement necessary adjustments related to insurance payments.
Possess efficient knowledge and execution of Coordination of Benefits.
Prepare and submit accurate claims to insurance companies daily, reducing the risk of timely filing denials.
Investigate and resolve claim rejections swiftly and accurately, which helps decrease the numbers in the insurance aging report while boosting insurance collections.
Understand proper account receivables, including the notation and queuing of patient statements.

Title

Dental assistant

Job Description

Through these efforts, the Remote Dental Billing Specialist strengthens the foundation of our organization's success in insurance billing.

Salary Range

Full-time $19 - $21 per hour

Shift & Schedule

Offer comprehensive knowledge of dental coding laws and regulations.
Implement necessary adjustments related to insurance payments.
Possess efficient knowledge and execution of Coordination of Benefits.
Prepare and submit accurate claims to insurance companies daily, reducing the risk of timely filing denials.
Investigate and resolve claim rejections swiftly and accurately, which helps decrease the numbers in the insurance aging report while boosting insurance collections.

Requirements

1+ year dental Experience, Knowledge of dental terminology and effective dental revenue cycle management techniques.
High School diploma or GED; some college coursework preferred.
Proficiency in Microsoft Office (Excel, Word, Outlook, etc.) Google Drive a plus.
Well-organized, clear communicator, diligent work ethic, and proficient computer skills.
Multi-Tasker.

Preferences

High School diploma or GED; some college coursework preferred.
Proficiency in Microsoft Office (Excel, Word, Outlook, etc.) Google Drive a plus.

Hiring Process

[1] Please apply through the Jobley application form
↓
[2] A recruiter will contact you to schedule an interview
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[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

Jobley Bonus

$90

If you land this job through Jobley, you will be eligible for a jobley bonus.

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