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Customer Representative Jobs (NOW HIRING)

Customer Rep

Syracuse, NY · On-site

$15.75 - $21.50/hr

About the job Customer Rep Customer Rep needs 2+ years experience Customer Rep requires: * Onsite * Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch * Outbound, inbound ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Brooklyn Park, MN, USA Or refer someone Job Openings Customer Representative About the Job Customer Representative About the job Travel customer representative As a Travel ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Tampa, Florida, United States Or refer someone Job Openings Customer Representative About the job Travel customer representative As a Travel Customer Representative, you will ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Trenton, New Jersey, United States Or refer someone Job Openings Customer Representative About the job Travel customer representative As a Travel Customer Representative, you ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Las Vegas, Nevada, United States Or refer someone Job Openings Customer Representative About the Job Travel customer representative As a Travel Customer Representative, you ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Sacramento, California, United States Or refer someone Job Openings Customer Representative About the job Travel customer representative As a Travel Customer Representative ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Newark, New Jersey, United States Or refer someone Job Openings Customer Representative About the job Travel customer representative As a Travel Customer Representative, you ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Fargo, North Dakota, United States Or refer someone Job Openings Customer Representative About the job Travel Customer Representative As a Travel Customer Representative, you ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Pleasanton, California, United States Or refer someone Job Openings Customer Representative About the job Travel customer representative As a Travel Customer Representative ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Sydney, NSW, Australia Or refer someone Job Openings Customer Representative About the job Travel customer representative As a Travel Customer Representative, you will play a ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Spokane, Louisiana, United States Or refer someone Job Openings Customer Representative About the job Travel customer representative As a Travel Customer Representative, you ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Cleveland, Ohio, United States Or refer someone Job Openings Customer Representative About the job Travel customer representative As a Travel Customer Representative, you will ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Eugene, Oregon, United States Or refer someone Job Openings Customer Representative About the job Travel customer representative As a Travel Customer Representative, you will ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Pasadena, California, United States Or refer someone Job Openings Customer Representative About the job Travel customer representative As a Travel Customer Representative, you ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Tacoma, Ohio, United States Or refer someone Job Openings Customer Representative About the job Travel customer representative As a Travel Customer Representative, you will ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Rancho Mirage, California, United States Or refer someone Job Openings Customer Representative About the job Travel customer representative As a Travel Customer Representative ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Redmond, UT, USA Or refer someone Job Openings Customer Representative About the job Travel Customer Representative As a Travel Customer Representative, you will play a key ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Clarksville, Tennessee, United States Or refer someone Job Openings Customer Representative About the job Travel customer representative As a Travel Customer Representative ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Lubbock, Texas, United States Or refer someone Job Openings Customer Representative About the Job Travel customer representative As a Travel Customer Representative, you will ...

Customer Representative

$16.50 - $22.25/hr

Customer Representative Bellevue, Washington, United States Or refer someone Job Openings Customer Representative About the Job Customer Representative As a Travel Customer Representative, you will ...

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Customer Representative information

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How much do customer representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer representative?

Customer Representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They can work in person, over the phone, via email, or through online chat platforms. Their goal is to ensure customer satisfaction by handling issues efficiently and maintaining positive relationships between the company and its clients.

What are the key skills and qualifications needed to thrive as a customer representative?

To thrive as a Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and representing the company effectively.

How does a customer representative typically handle high call volumes or peak periods?

During high call volumes or peak periods, Customer Representatives often rely on prioritization strategies and efficient time management to ensure all customer inquiries are addressed promptly. They may utilize call routing systems, knowledge bases, and support from team leads to manage workloads. Collaborating closely with colleagues and maintaining clear communication helps the team stay organized and deliver consistent service, even under pressure. Adaptability and a calm approach are key to maintaining quality interactions with customers during these busy times.

What is the difference between Customer Representative vs Customer Service Associate?

AspectCustomer RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Representative vs Customer Service Associate

Customer Representatives and Customer Service Associates both handle customer inquiries and support. While their roles overlap, Customer Representatives often work in call centers or corporate settings, handling more complex issues, whereas Customer Service Associates are typically found in retail or service environments, focusing on direct customer interactions. Both roles require strong communication skills and a focus on customer satisfaction, but the specific duties and work settings can differ.

What cities are hiring for Customer Representative jobs?

Cities with the most Customer Representative job openings:

What are the most commonly searched types of Customer Representative jobs?

The most popular types of Customer Representative jobs are:

Who are the top companies hiring for Customer Representative jobs?

The top employers for Customer Representative jobs are:

What states have the most Customer Representative jobs?

States with the most job openings for Customer Representative jobs include:

What are popular job titles related to Customer Representative jobs?

For Customer Representative jobs, the most frequently searched job titles are:

Infographic showing various Customer Representative job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Rep

Syracuse, NY • On-site

Global Channel Management
Recruiting and Staffing Services • 11 - 50 employees

$15.75 - $21.50/hr

Other

Re-posted 2 days ago


Job description

About the job Customer Rep
Customer Rep needs 2+ years experience
Customer Rep requires:

  • Onsite
  • Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch
  • Outbound, inbound calling
  • PC savvy
  • MS Office savvy
  • Call center
  • Customer service
Customer Rep duties:
  • Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customer service inquiries
  • Outbound calls to follow up with, on pending jobs
  • Average of 8 calls an hour

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

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