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Customer Representative Jobs in Ontario (NOW HIRING)

... represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions.

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and ...

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and ...

Through its AI-driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform has already helped consumers access over ...

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Customer Representative Full Time Part Time Weekends Overview We are seeking a driven and relationship-focused Representative who thrives at the intersection of service, strategy, and client success.

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CSR Objective: The CSR position is responsible for the coverage, development and retention of a specific group of customers within a specifically assigned sales territory in order to maximize ...

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

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Customer Representative information

See Ontario salary details

$7

$20

$42

How much do customer representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer representative in Ontario is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $21.39 per hour, depending on experience, location, and employer.

What is a customer representative?

Customer Representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They can work in person, over the phone, via email, or through online chat platforms. Their goal is to ensure customer satisfaction by handling issues efficiently and maintaining positive relationships between the company and its clients.

What are the key skills and qualifications needed to thrive as a customer representative?

To thrive as a Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and representing the company effectively.

How does a customer representative typically handle high call volumes or peak periods?

During high call volumes or peak periods, Customer Representatives often rely on prioritization strategies and efficient time management to ensure all customer inquiries are addressed promptly. They may utilize call routing systems, knowledge bases, and support from team leads to manage workloads. Collaborating closely with colleagues and maintaining clear communication helps the team stay organized and deliver consistent service, even under pressure. Adaptability and a calm approach are key to maintaining quality interactions with customers during these busy times.

What is the difference between Customer Representative vs Customer Service Associate?

AspectCustomer RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Representative vs Customer Service Associate

Customer Representatives and Customer Service Associates both handle customer inquiries and support. While their roles overlap, Customer Representatives often work in call centers or corporate settings, handling more complex issues, whereas Customer Service Associates are typically found in retail or service environments, focusing on direct customer interactions. Both roles require strong communication skills and a focus on customer satisfaction, but the specific duties and work settings can differ.

More about Customer Representative jobs

What are the most commonly searched types of Customer Representative jobs in Ontario?

The most popular types of Customer Representative jobs in Ontario are:

What are popular job titles related to Customer Representative jobs in Ontario?

For Customer Representative jobs in Ontario, the most frequently searched job titles are:

Infographic showing various Customer Representative job openings in Ontario as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $41,809 per year, or $20.1 per hour.

Strategic Customer Representative

Toronto, ON


Sunbelt Rentals
Consumer Goods and Commercial Equipment Rental Services • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 320 frontline employees who took The Breakroom Quiz

97th of 176 rated vehicle equipment hire

People enjoy working here

Good employer

Recommended by parents


Full-time

Medical, Dental, Vision, Life, PTO

Posted 18 days ago


Job description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!

Job Description Summary

Strategic Customer Representative

The primary function of the Strategic Customer Representative is to increase market share within a select group of customers and high-profile job sites. This will be accomplished by increasing product awareness, efficiency of the corporate account office. Evaluate new potential customers to the program. As well as manage the corporate accounts office.
This position will also serve a mentor/liaison role in the overall go to market sales strategy for the assigned area, coordinating efforts between the Branch Manager, District Manager, Regional Sales Director, and Regional Vice President.
If you are seeking an entrepreneurial, empowering workplace that allows you to:

  • Develop a career track

  • Leverage your current skills while developing new skills

  • Work with an incredible team of people.

Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Strategic Customer Representative.
Education or experience that prepares you for success:

  • Min 4 years previous sales management experience.

  • Customer service experience required.


Knowledge/Skills/Abilities you may rely on:

  • Knowledge of different phases of construction, equipment applications, features, benefits, operation and specifications required.

  • Computer literate, including Windows, Adobe Acrobat, and the Microsoft Office suite of products


Safety is key to our culture:
The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.
We value an inclusive and diverse workplace:
Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.
Do you have any of these titles on your resume? Related experience may include: District Sales Manager, National Sales Manager, Regional Sales Manager, Sales and Marketing Vice President, Sales Director, Sales Manager, Sales Representative, Sales Supervisor, Sales Vice President, Store Manager

Base Pay Range

77,734.00 - 106,884.80

Total compensation package includes base pay, company vehicle, and robust commission plan.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

  • Health, Dental, Vision, Life Insurance

  • Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days

  • Leading wages

  • Tuition Reimbursement

  • RRSP Matching

  • Tool and Boot Allowance

  • Career development and advancement

  • Employee Assistance Program

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

Position is for an existing vacancy

Sunbelt Rentals logo

About Sunbelt Rentals

Sourced by ZipRecruiter

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

Industry

Consumer goods and commercial equipment rental services

Company size

10,000+ Employees

Headquarters location

Fort Mill, SC, US

Year founded

1983


What Sunbelt Rentals employees say

Pay

Benefits

Hours and flexibility

Workplace

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