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Entry Level Csr Jobs in Ontario (NOW HIRING)

ZIM

Customer Service Representative

Toronto, ON · On-site

he Customer Service Representative (CSR) is the primary customer service / operations contact with the customer. The CSR is also the primary operations contact with ZIM Logistics' overseas offices ...

Dionne Concrete Products

CA$20/hr

CUSTOMER SERVICE REPRESENTATIVE COMPANY: Dionne Concrete Products LOCATION: Earlton, ON TYPE: Summer-Fall DESCRIPTION: As someone with great customer service skills, you're looking for more than just ...

Kohl & Frisch Ltd

Customer Service Representative

Concord, ON · Hybrid

CA$48.45K - CA$56.24K/yr

Customer Service Representative STATUS: Full-Time (Hybrid) LOCATION: Kohl & Frisch Limited (Concord, ON) REPORTS TO: National Contact Centre Manager DEPARTMENT: Customer Service About Us Founded in ...

U-Haul

Customer Service Representative

Guelph, ON

CA$18 - CA$20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Kitchener, ON · On-site

CA$18 - CA$20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Ottawa, ON

CA$18 - CA$20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsEntry Level Csr JobsEntry Level Csr Jobs in Ontario

Entry Level Csr information

See Ontario salary details

$20K

$40.3K

$64K

How much do entry level csr jobs pay per year?

As of May 28, 2026, the average yearly pay for entry level csr in Ontario is $40,316.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,500.00 and $45,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level Customer Service Representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

Is CSR an entry level job?

Customer Service Representative (CSR) positions are typically entry-level roles that require minimal prior experience. They often involve communication skills, basic computer knowledge, and a high school diploma or equivalent, making them accessible to recent graduates or those new to the workforce.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Ontario? The most popular types of Csr jobs in Ontario are:
What are popular job titles related to Entry Level Csr jobs in Ontario? For Entry Level Csr jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Entry Level Csr jobs in Ontario look for? The top searched job categories for Entry Level Csr jobs in Ontario are:
What cities in Ontario are hiring for Entry Level Csr jobs? Cities in Ontario with the most Entry Level Csr job openings:
Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Ontario as of May 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 5% Full Time, 80% Part Time, 2% Temporary, and 11% Contract. Highlights an 20% Physical, 60% Hybrid, and 20% Remote job distribution, with an average salary of $40,316 per year, or $19.4 per hour.

Entry-Level Customer Service Representative - Waterloo, ON - HGS

Hinduja Global Solutions

Elmira, ON

CA$17.60/hr

Full-time, Part-time

Medical, Dental, Vision

Posted 5 days ago

Job description

HGS is looking for enthusiastic customer service representatives to service our client's support needs during World Cup 2026! If you're a football fan or just looking for a great summer job - we'd love to meet you! Full and Part-Time positions available.
Job Description:
Your Impact: As an English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day! We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence, and improve the overall customer experience!
So, what does a day in life for a Customer Service Advisor look like?
Key Responsibilities:
  • Communicate with customers through inbound calls and chat and field queries.
  • Identify customer needs through active listening to answer questions, assist with troubleshooting or make product recommendations based on the customers need
  • Take a consultative approach with customers who are experiencing problems by owning the issue and resolution
  • Use multiple computer systems to research products, services, common problems and solutions offered
  • Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
  • Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
  • Regular 1:1 coaching sessions with your supervisor to ensure you meet key performance indicators

Why Choose Us?
HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world's leading brands, HGS is the perfect place to build your future!
Plus, working with HGS comes with benefits like:
  • $17.60 hourly and overtime opportunities
  • Best in class medical, dental, vision benefits (if applicable)
  • Refer-A-Friend
  • Employee assistance programs
  • Flexible Schedule Options
  • Career advancement in a fast growing organization
  • People focused environment where you'll make lifetime connections and friendships

What we are looking for:
What really makes a great Customer Care Representative? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you're compassionate, empathetic, energetic, bold and want to work in a customer centric role with an amazing opportunity to make an impact on people's lives, you'll love this opportunity!
Requirements:
  • You're at least 18 years of age
  • You must be physically living in and able to work in the Waterloo Ontario office.
  • You can work between the hours of [6 AM and 10 PM EST], but have flexibility as business needs may change
  • Demonstrate a caring, supportive, and friendly nature in every interaction with the upmost confidence and urgency
  • You're computer savvy, comfortable sitting at a desk and working with multiple monitors
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent English communication skills, both oral and written
  • You're comfortable working from home and have a suitable space with a hard-wired internet connection

HGS is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by HGS Canada regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.
You will be required to pass preemployment tests and an interview.
HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request human-only review of your application, please contacttalk2us@teamhgs.com. Personal information is handled in accordance with applicable privacy laws.

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