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Entry Level Csr Jobs in Columbus, OH (NOW HIRING)

Burletto

Be Seen First

Entry Level Business Sales and Customer Support Reps

Columbus, OH · On-site

$40K - $55K/yr

It's the sort of service that you want your customers talking to others about. · You'll be guiding ... Customer care, sales, entry level sales, customer relations, entry level, entry level sales ...

Burletto

Be Seen First

Entry Level Business Sales and Customer Support Reps

Columbus, OH · On-site

$40K - $55K/yr

It's the sort of service that you want your customers talking to others about. · You'll be guiding ... Customer care, sales, entry level sales, customer relations, entry level, entry level sales ...

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Entry Level Csr information

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How much do entry level csr jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level csr in Columbus, OH is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level Customer Service Representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

Is CSR an entry level job?

Customer Service Representative (CSR) positions are typically entry-level roles that require minimal prior experience. They often involve communication skills, basic computer knowledge, and a high school diploma or equivalent, making them accessible to recent graduates or those new to the workforce.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Columbus, OH? The most popular types of Csr jobs in Columbus, OH are:
What are popular job titles related to Entry Level Csr jobs in Columbus, OH? For Entry Level Csr jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Entry Level Csr jobs in Columbus, OH look for? The top searched job categories for Entry Level Csr jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Entry Level Csr jobs? Cities near Columbus, OH with the most Entry Level Csr job openings:
Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Columbus, OH as of May 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 6% Full Time, 79% Part Time, 2% Temporary, and 11% Contract. Highlights an 70% Physical, 20% Hybrid, and 10% Remote job distribution, with an average salary of $37,764 per year, or $18.2 per hour.

Entry Level Customer Service Rep

Synchro Speak

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Description
Synchro Speak is a professional communication consulting firm dedicated to enhancing organizational effectiveness through advanced communication strategies. Synchro Speak specializes in speech coaching, executive communication training, and corporate communication solutions. 
Job Summary:  The Entry Level Customer Service Rep will provide support to the customer service team, assisting with client inquiries, processing orders, and ensuring customer satisfaction. This role is ideal for individuals looking to start their career in customer service. 
Salary range:
$18.00 - $28.00 per hour

Key Responsibilities
  • Answer and direct customer inquiries via phone, email, and chat.
  • Assist in processing orders and returns.
  • Maintain accurate records of customer interactions.
  • Provide support to senior customer service representatives.
  • Help resolve customer issues and escalate when necessary.

Skills, Knowledge and Expertise
  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Basic computer proficiency.
  • Ability to work in a fast-paced environment.
  • Customer-focused attitude.

Benefits

  • Health, dental, and vision insurance.
  • Paid time off (vacation, sick leave, and holidays).
  • 401(k) retirement plan with company match.
  • Professional development opportunities.