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Customer Agent Jobs (NOW HIRING)

City Personnel

Insurance Customer Agent

Pawtucket, RI

$52K - $55K/yr

A top-tier agency in Pawtucket, RI is looking for a dynamic Insurance Customer Agent. In this role, you will be the go-to expert for policyholders, navigating the fast-paced world of Property ...

Maryland Department of Transportation

MD · On-site

$22K - $35K/yr

Description Customer Agent I (Grade 10) Current part-time vacancies exist within the MVA Oakland Branch (Garrett County) only. This is an interview and hire position **Previous Applicants Need Not ...

Maryland Department of Transportation

MD · On-site

$22K - $35K/yr

The Customer Agent I is the entry-level position in customer service work for the Motor Vehicle Administration. Employees in this classification perform a variety of duties. Employees in this ...

Klaviyo

Engineering Manager, Customer Agent

Boston, MA · On-site +1

Customer Agent is central to Klaviyo's vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of ...

Klaviyo

Engineering Manager, Customer Agent

Boston, MA · On-site +1

Customer Agent is central to Klaviyo's vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of ...

Klaviyo

Engineering Manager, Customer Agent

Boston, MA · On-site

Customer Agent is central to Klaviyo's vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of ...

Klaviyo

Senior Software Engineer, Customer Agent

Boston, MA · On-site

$133K - $175K/yr

The Customer Agent team is building one of Klaviyo's most ambitious and strategic product areas: an extensible AI platform that enables brands to deliver personalized, autonomous customer experiences ...

Klaviyo

Senior Software Engineer, Customer Agent

Boston, MA

$133K - $175K/yr

About the Role Our team is looking for a Senior Full Stack Engineer to help build the future of Customer Agent, Klaviyo's AI-native conversational platform. In this role, you'll play a critical part ...

Klaviyo

Senior Software Engineer, Customer Agent

Boston, MA · On-site

$133K - $175K/yr

The Customer Agent team is building one of Klaviyo's most ambitious and strategic product areas: an extensible AI platform that enables brands to deliver personalized, autonomous customer experiences ...

Klaviyo

Senior Software Engineer - Customer Agent

Boston, MA · On-site

$133K - $175K/yr

The Customer Agent team is building one of Klaviyo's most ambitious and strategic product areas: an extensible AI platform that enables brands to deliver personalized, autonomous customer experiences ...

Klaviyo

Senior Software Engineer - Customer Agent

Boston, MA

$133K - $175K/yr

The Customer Agent team is building one of Klaviyo's most ambitious and strategic product areas: an extensible AI platform that enables brands to deliver personalized, autonomous customer experiences ...

Klaviyo

Engineering Manager, Customer Agent

Boston, MA · On-site

They are seeking an Engineering Manager for their Customer Agent team, responsible for leading the development of a conversational AI system that enhances customer engagement. The role involves ...

Klaviyo

Senior AI Engineer - Customer Agent

Boston, MA · On-site

$113K - $155K/yr

They are seeking a Senior AI Engineer on the Customer Agent team to design and build scalable backend systems that support AI solutions for their extensive customer base. Responsibilities : • ...

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Customer Agent information

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How much do customer agent jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for customer agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What's a good job for overthinkers?

A customer agent role involves clear communication, problem-solving, and routine tasks, which can suit overthinkers who prefer structured work environments. This job often requires active listening, patience, and familiarity with customer service tools like CRM software. It can be a good fit for those who enjoy helping others and working in a predictable setting.

What does a customer agent do?

A customer agent is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer service software to track interactions. Strong communication skills and problem-solving abilities are essential for this role.

How can I make 2000 a week working from home?

Customer agents working from home can increase earnings by gaining experience, improving communication skills, and working for companies that offer high-paying customer service roles or performance bonuses. Earning $2000 weekly typically requires full-time hours, multiple shifts, or specialized skills such as technical support or sales, often supported by relevant certifications and a reliable internet connection.

What is the difference between Customer Agent vs Customer Service Representative?

AspectCustomer AgentCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in communication or CRM softwareHigh school diploma; often similar certifications in communication or CRM tools
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCustomer service departments across various industriesCustomer support roles in multiple sectors like retail, telecom, banking
Common Search & ComparisonOften compared for similar roles in customer supportFrequently searched as a related customer support position

Both Customer Agents and Customer Service Representatives handle customer inquiries and support. While their roles are similar, 'Customer Agent' is often used in call centers or online support, whereas 'Customer Service Representative' may work in retail or corporate settings. The required skills and certifications are comparable, making them interchangeable in many contexts.

What jobs pay 4000 a week without a degree?

Customer Agent roles typically do not pay $4,000 a week without specialized experience or advanced skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve higher weekly earnings.
More about Customer Agent jobs
What states have the most Customer Agent jobs? States with the most job openings for Customer Agent jobs include:
What are popular job titles related to Customer Agent jobs? For Customer Agent jobs, the most frequently searched job titles are:
Customer Agent jobs near you
Infographic showing various Customer Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.
Insurance Customer Agent

Insurance Customer Agent

City Personnel

Pawtucket, RI

$52K - $55K/yr

Full-time

Posted 15 days ago

Job description

Ready to be the "engine" behind a high-performing team? A top-tier agency in Pawtucket, RI is looking for a dynamic Insurance Customer Agent.
In this role, you will be the go-to expert for policyholders, navigating the fast-paced world of Property & Casualty (P&C) insurance. While a license isn't required to start, your previous P&C experience will ensure you hit the ground running!
Compensation:
  • Salary Range: $52,000 – $55,000 per year
Key Responsibilities of the Insurance Customer Agent:
  • Client Relations: Act as the primary phone and email contact for billing and coverage inquiries.
  • Policy Administration: Coordinate policy modifications (endorsements) like vehicle and property updates.
  • Documentation: Prepare and distribute insurance certificates, auto ID cards, and essential forms.
  • Claims Support: Guide clients through initial claims intake and bridge communication with carriers.
  • Renewals & Data: Manage the renewal cycle and maintain precise logs in the agency management system.

Qualifications of the Insurance Customer Agent:
  • Experience: 1–2 years of direct experience in Property and Casualty (P&C) insurance.
  • Licensing: Active state P&C Insurance License is highly preferred.
  • Skills: Excellent communication skills, a proactive sales mindset, and proficiency in Microsoft Office.
  • Tech Savvy: Familiarity with Agency Management Systems (AMS360, Applied/Epic) is a huge plus.
  • Location: Reliable ability to commute to the Pawtucket office.

Submit your resume today for immediate consideration!

Please Note: City Personnel offers extended interview hours from 7 am-7 pm upon request
For 20 years, City Personnel has been helping Rhode Islanders find meaningful careers with some of the area's most respected employers. As a locally owned staffing firm based in Providence, we offer real jobs with real companies—and you'll always work with real recruiters who know the Rhode Island job market and are invested in your success.

Ready to take the next step in your career?
Contact us today at (401) 331-2311 to find your perfect job match!
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