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Customer Agent Jobs (NOW HIRING)

Maryland Department of Transportation

MD · On-site

$22K - $35K/yr

The Customer Agent I is the entry-level position in customer service work for the Motor Vehicle Administration. Employees in this classification perform a variety of duties. Employees in this ...

Maryland Department of Transportation

MD

$22K - $35K/yr

Description Customer Agent I (Grade 10) Current part-time vacancies exist within the MVA Oakland Branch (Garrett County) only. This is an interview and hire position **Previous Applicants Need Not ...

Klaviyo

Engineering Manager, Customer Agent

Boston, MA · On-site +1

Customer Agent is central to Klaviyo's vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of ...

Klaviyo

Engineering Manager, Customer Agent

Boston, MA · On-site +1

Customer Agent is central to Klaviyo's vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of ...

Klaviyo

Engineering Manager, Customer Agent

Boston, MA · On-site

Customer Agent is central to Klaviyo's vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of ...

Klaviyo

Senior Software Engineer - Customer Agent

Boston, MA · On-site

$133K - $175K/yr

The Customer Agent team is building one of Klaviyo's most ambitious and strategic product areas: an extensible AI platform that enables brands to deliver personalized, autonomous customer experiences ...

New

Klaviyo

Senior AI Engineer - Customer Agent

Boston, MA

$113K - $155K/yr

Our team is looking for a Sr. AI Engineer on the Customer Agent team, Klaviyo's AI-native conversational platform. You'll play a key role in designing and building scalable backend systems and user ...

Fin

Account Executive, Emerging AI Products

Chicago, IL · On-site

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling ...

Fin

Manager, Customer Support

Chicago, IL · On-site

$109K - $130K/yr

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey - from service, to ...

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Customer Agent information

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How much do customer agent jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What does a customer agent do?

A customer agent is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer service software to track interactions. Strong communication skills and problem-solving abilities are essential for this role.

What is the difference between Customer Agent vs Customer Service Representative?

AspectCustomer AgentCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in communication or CRM softwareHigh school diploma; often similar certifications in communication or CRM tools
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCustomer service departments across various industriesCustomer support roles in multiple sectors like retail, telecom, banking
Common Search & ComparisonOften compared for similar roles in customer supportFrequently searched as a related customer support position

Both Customer Agents and Customer Service Representatives handle customer inquiries and support. While their roles are similar, 'Customer Agent' is often used in call centers or online support, whereas 'Customer Service Representative' may work in retail or corporate settings. The required skills and certifications are comparable, making them interchangeable in many contexts.

More about Customer Agent jobs
What states have the most Customer Agent jobs? States with the most job openings for Customer Agent jobs include:
What are popular job titles related to Customer Agent jobs? For Customer Agent jobs, the most frequently searched job titles are:
Customer Agent jobs near you
Infographic showing various Customer Agent job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 19% Full Time, 78% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Customer Agent Remote

Basic American Supply Co

Colorado City, AZ • On-site

$12.50 - $16.75/hr

Full-time, Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Contract Details: Monday-Friday ( Part time and Full time ) Position: Customer Agent Company: Basic American Supply JOB SUMMARY : Basic American Supply is a leading supplier of high-quality products to businesses and consumers across the country. We are currently seeking a dedicated and enthusiastic Customer Agent to join our team on a Full-time /Part time basis, Monday through Friday. As a Customer Agent, you will be responsible for providing exceptional customer service to our clients.

This includes answering inquiries, resolving issues, and ensuring customer satisfaction. You will serve as the primary point of contact for our customers, building and maintaining strong relationships to promote loyalty and retention. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner Provide accurate information about our products, services, and policies to customers Troubleshoot and resolve customer issues effectively and efficiently Maintain a high level of customer satisfaction through proactive communication and problem-solving Collaborate with other departments to ensure timely and accurate resolution of customer issues Process orders, returns, and exchanges according to company policies and procedures Keep accurate records of customer interactions and transactions Continuously identify areas for improvement and provide feedback to management Stay up-to-date on company products, services, and policies to provide accurate information to customers Adhere to company guidelines and standards for customer service excellence Qualifications: High school diploma or equivalent required, some college preferred Minimum of 1-2 years of customer service experience, preferably in a call center or retail environment Excellent communication skills, both written and verbal Strong problem-solving and conflict resolution abilities Ability to multitask and prioritize in a fast-paced environment Proficient in Microsoft Office and experience with customer management systems Positive attitude and strong customer service orientation Ability to work independently and as part of a team Flexibility to work occasional evenings or weekends as needed At Basic American Supply , we value our employees and strive to create a positive and inclusive work environment.

We offer competitive compensation, benefits, and opportunities for growth and development. If you are a motivated and customer-focused individual looking to join a dynamic team, we encourage you to apply for the position of Customer Agent at Basic American Supply. We look forward to hearing from you!

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