ZipRecruiter

Log In

1

Customer Experience Representative Jobs (NOW HIRING)

Spavia Hulen Center

Spa Concierge

Fort Worth, TX · On-site

$12 - $15/hr

Spa Concierge Spavia Hulen Center is hiring a part-time spa concierge that we call Guest Advisor. If you love creating five-star experiences, connecting with people, and working in a calm, beautiful ...

Aaron's

Customer Experience Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Customer Experience Representative Job Family: BMUSA Customer Service FLSA Status: Hourly Summary The Customer Experience Representative (CER) will act as a liaison between various departments ...

Hearst

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and ...

Hchb

Customer Experience Representative

Dallas, TX

$15 - $20.25/hr

As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and ...

Hearst

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and ...

HP Products

Customer Experience Representative

$16.50 - $22.25/hr

An exceptional Customer Experience representative will focus on maximizing opportunities within every interaction to drive revenue and overall company growth. If you identify with any of these ...

Hearst

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and ...

Hearst

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and ...

Hearst

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and ...

Silencer Shop

Customer Experience Representative

Leander, TX · On-site

$15.25 - $20.75/hr

If so, come join the team at Silencer Shop as a Customer Experience Representative . Who We Are Silencer Shop is a Texas-based company specializing in the sale of firearm suppressors (also known as ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCustomer Service Professional JobsCustomer Experience Representative Jobs

Customer Experience Representative information

See salary details

$9

$18

$26

How much do customer experience representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer experience representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer experience representative?

A Customer Experience Representative is a professional who interacts directly with customers to address their questions, concerns, and feedback. They play a key role in ensuring that customers have a positive experience with a company's products or services. Their responsibilities often include answering inquiries, resolving issues, processing orders, and gathering customer feedback to help improve overall service quality. Effective communication, empathy, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer experience representative, and why are they important?

To thrive as a Customer Experience Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is often required. Outstanding interpersonal skills, patience, and a positive attitude help individuals stand out in this role. These skills are essential for efficiently resolving customer issues, ensuring satisfaction, and representing the company in a professional manner.

What are some common challenges faced by customer experience representatives, and how can they be effectively managed?

Customer Experience Representatives often encounter challenges such as handling high call volumes, addressing difficult or upset customers, and adapting to rapidly changing company policies or products. Effectively managing these challenges involves maintaining strong communication skills, practicing active listening, and utilizing company resources and training programs. Many organizations also provide support through teamwork and regular coaching, which helps representatives stay informed and confident when resolving customer issues.

What is the difference between Customer Experience Representative vs Customer Service Associate?

AspectCustomer Experience RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in customer relationsHigh school diploma or equivalent; entry-level position
Work EnvironmentCall centers, retail, online support, in-person interactionsRetail stores, call centers, online support
Employer & Industry UsageUsed across retail, telecom, tech, and service industries focusing on overall customer satisfaction

The Customer Experience Representative typically handles broader customer interactions, focusing on improving overall satisfaction and loyalty, often requiring more experience. In contrast, the Customer Service Associate primarily addresses immediate customer inquiries and issues, often as an entry-level role. Both roles are vital in customer support but differ in scope and responsibilities.

More about Customer Experience Representative jobs

What cities are hiring for Customer Experience Representative jobs?

Cities with the most Customer Experience Representative job openings:

What are the most commonly searched types of Customer Experience Representative jobs?

The most popular types of Customer Experience Representative jobs are:

Who are the top companies hiring for Customer Experience Representative jobs?

The top employers for Customer Experience Representative jobs are:

What states have the most Customer Experience Representative jobs?

States with the most job openings for Customer Experience Representative jobs include:

What are popular job titles related to Customer Experience Representative jobs?

For Customer Experience Representative jobs, the most frequently searched job titles are:

Customer Experience Representative jobs near you
Infographic showing various Customer Experience Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Experience Representative

LINC SYSTEMS LLC

Westfield, IN • On-site

$42K - $48K/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 29 days ago

Job description

Customer Experience Representative

 

If you’re the type of person who likes to solve problems, help others and continuously learn, you could be a perfect fit to grow your career at LINC Systems as a Customer Experience Representative. When you succeed, LINC succeeds. We make sure you have the resources, support and guidance to develop and grow your skill set. LINC always strives to ensure employees are on a path to career growth and looks for continued education opportunities to help keep them on that path. We focus on values that help us to succeed as a work family and provide a warm, inviting team-oriented culture. We can’t wait to welcome you onboard!

 

Employment Type: Full-Time


Position Title: Customer Experience Representative
 

Location: Westfield, IN

Experience Requirements: High School Degree, customer service experience, call center experience good. 

Professional Skill Set: LINC Systems would like to invite ambitious, hard-working individuals to apply for this position. Applicants should be organized with a strong work ethic and desire to succeed.

COMPANY INFORMATION:

LINC Systems is a distributor of pneumatic fastening products, industrial packaging, and industrial supplies.  Today we are one of the largest fastener and packaging distributors in the country. LINC has over 80 years of serving the industrial and construction trades. 

Customer Experience Representative Basic Job Responsibilities:

 

  • Work in inbound call center to enter orders and handle issues for our customers
  • Support our national field sales team
  • Serves customers by providing product and service information and resolving product and service problems.
  • Willing to learn product and customer needs
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Contributes to team effort by accomplishing related results as needed.

Customer Experience Representative Qualifications / Skills:

  • Customer service
  • Computer skills
  • Great personality and character
  • Quality focus
  • Problem solving
  • Documentation skills
  • Phone skills
  • Listening
  • Resolving conflict
  • Analyzing information
  • Multi-tasking

QUALIFICATIONS: 

  • Self-motivated, self-starting, and disciplined individual 
  • Ability to quickly synthesize and use new information
  • Familiarity with eCommerce website solutions
  • Strong phone presence and experience handling calls all day
  • Strong interpersonal and communication skills 
  • Previous experience in Microsoft 365 products
  • M365 Dynamics CRM product is a major plus
  • Strong organizational and time management skills. 
  • Applicants should be team players with strong character

 

 

COMPENSATION:

Competitive salary and bonus compensation package provided. 
 Excellent benefits including medical, dental, vision, 401(k) with employer match. 

FOR MORE ABOUT LINC SYSTEMS: 

Visit www.LINCSystems.com

LINC SYSTEMS is an equal opportunity employer