ZipRecruiter

Log In

1

Customer Satisfaction Representative Jobs (NOW HIRING)

Driveway

Customer Satisfaction Representative

Medford, OR · On-site

$20 - $23/hr

Driveway Driveway.com | Customer Satisfaction Representative Location: 150 N. Bartlett St, Medford, OR 97501 Compensation: $20.00-$23.00 Driveway is where car buying and selling meets convenience ...

Driveway

Customer Satisfaction Representative

Medford, OR · On-site

$20 - $23/hr

Driveway Driveway.com | Customer Satisfaction Representative Location: 150 N. Bartlett St, Medford, OR 97501 Compensation: $20.00-$23.00 Driveway is where car buying and selling meets convenience ...

LITHIA

Customer Satisfaction Representative

Medford, OR · On-site

$20 - $23/hr

Customer Satisfaction Representative Location: 150 N. Bartlett St, Medford, OR 97501 Compensation: $20.00-$23.00 Driveway is where car buying and selling meets convenience--with no haggling, no ...

kubota

Customer Satisfaction Representative I

Grapevine, TX

$14.75 - $20/hr

Effectively identify, assess, negotiate, and take action on customer concerns and comments to enhance customer satisfaction and loyalty. Utilize information resources to educate customers. PRINCIPAL ...

kubota

Customer Satisfaction Representative I

Grapevine, TX

$14.75 - $20/hr

Effectively identify, assess, negotiate, and take action on customer concerns and comments to enhance customer satisfaction and loyalty. Utilize information resources to educate customers. PRINCIPAL ...

Kubota

Customer Satisfaction Representative I

Grapevine, TX · On-site

$14.75 - $20/hr

Effectively identify, assess, negotiate, and take action on customer concerns and comments to enhance customer satisfaction and loyalty. Utilize information resources to educate customers. PRINCIPAL ...

next page

Showing results 1-20

All JobsCustomer Satisfaction Representative Jobs

Customer Satisfaction Representative information

See salary details

$9

$18

$26

How much do customer satisfaction representative jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for customer satisfaction representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Satisfaction Representative, and why are they important?

To thrive as a Customer Satisfaction Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Patience, empathy, and active listening are vital soft skills for handling customer concerns and fostering positive relationships. These skills ensure efficient resolution of issues, high customer retention, and overall satisfaction with the company's services.

How can I make 2000 a week working from home?

A Customer Satisfaction Representative can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills that lead to higher pay rates. Some roles offer performance bonuses or incentives that increase earnings, and proficiency with customer service tools can improve efficiency. However, reaching this income level typically requires consistent effort, experience, and sometimes additional certifications or training.

What are Customer Satisfaction Representatives?

Customer Satisfaction Representatives are professionals who interact with customers to address their inquiries, resolve complaints, and ensure a positive customer experience. They serve as the frontline support for a company, handling questions, feedback, and issues through various channels such as phone, email, or chat. These representatives play a crucial role in maintaining customer loyalty and improving overall satisfaction by providing prompt, courteous, and effective service. Their responsibilities often include troubleshooting problems, processing returns or exchanges, and gathering feedback to help the company improve its products or services.

What job makes $10,000 a month without a degree?

A Customer Satisfaction Representative typically does not earn $10,000 a month without significant experience or bonuses. High earnings in customer service roles are usually achieved through commission, bonuses, or managerial positions, which may require specialized skills or certifications. Most entry-level customer service jobs pay less, but advanced roles or those in high-demand industries can reach higher income levels with experience.

What are the happiest high paying jobs?

Customer Satisfaction Representatives can earn competitive salaries, especially with experience and strong communication skills. While the role focuses on customer service, high-paying positions in this field often involve specialized industries or advanced certifications, and job satisfaction depends on work environment and personal interests.

How does a Customer Satisfaction Representative typically collaborate with other departments to resolve customer issues?

Customer Satisfaction Representatives work closely with teams such as sales, technical support, and product management to address and resolve customer concerns efficiently. When a customer's issue falls outside their direct control, representatives coordinate with the appropriate department, ensuring clear communication and timely follow-up. This collaboration not only helps in providing accurate solutions but also improves the overall customer experience by demonstrating a unified company approach. Building strong interdepartmental relationships is key to success in this role, as it enables faster problem resolution and a better understanding of company processes.

What is the difference between Customer Satisfaction Representative vs Customer Service Associate?

AspectCustomer Satisfaction RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer customer service certificationsHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, online supportRetail stores, call centers, online support
Employer & Industry UsageCommon in retail, telecom, tech companiesWidespread across retail, hospitality, telecom
Search & Comparison IntentOften compared for customer interaction roles focusing on satisfactionCompared for general customer support roles

The main difference is that Customer Satisfaction Representatives focus specifically on ensuring customer happiness and resolving issues to improve satisfaction, often handling escalations. Customer Service Associates provide broader support, assisting with product inquiries, transactions, and basic issues. Both roles require strong communication skills, but the Satisfaction Representative role emphasizes customer retention and experience enhancement.

Is CSR a good entry level position?

Customer Satisfaction Representative (CSR) roles are often considered good entry-level positions because they typically require minimal prior experience and focus on communication, problem-solving, and customer service skills. These roles can provide valuable experience and a foundation for advancement in customer service or related fields.
More about Customer Satisfaction Representative jobs
What cities are hiring for Customer Satisfaction Representative jobs? Cities with the most Customer Satisfaction Representative job openings:
What job categories do people searching Customer Satisfaction Representative jobs look for? The top searched job categories for Customer Satisfaction Representative jobs are:
Customer Satisfaction Representative jobs near you
Infographic showing various Customer Satisfaction Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 52% Full Time, 46% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Satisfaction Representative

Lithia Motors

Medford, OR • On-site

$20 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Lithia Motors rating

7.4

Company rating: 7.4 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

43rd of 143 rated car dealerships

Job description

Dealership:
L0397 Driveway Home Office
Driveway.com | Customer Satisfaction Representative
Location: 150 N. Bartlett St, Medford, OR 97501
Compensation: $20.00-$23.00
Driveway is where car buying and selling meets convenience-with no haggling, no pressure, and no leaving your couch. We're the digital retail arm of Lithia & Driveway (LAD) and we're on a mission to make car ownership easy, transparent, and dare we say... enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver smarter, smoother experience. We're big on innovation, big on people, and always driving forward.
Join the team at Driveway, where customer satisfaction is our priority!
Position Overview:
As a Customer Satisfaction Representative, you will play a crucial role in leading customer satisfaction improvement processes, serving as the key liaison between our dealership and customers. Your focus will be on ensuring our customers' perspectives come first, following up with them to ensure their concerns are addressed and resolved promptly.
What You'll Do
  • Lead customer satisfaction improvement initiatives at assigned store(s).
  • Act as a liaison between the dealership and customers, ensuring their concerns are communicated and addressed.
  • Develop and implement continuous improvement plans to enhance customer satisfaction.
  • Follow up with customers within 48 hours to ensure their satisfaction.
  • Track and trend customer concerns and survey scores using the FreshDesk Omni Program.
  • Collaborate with the Reputation and Brand Team on reviews and social media sentiment.
  • Develop processes for handling Better Business Bureau reviews and coordinate with dealership staff for comprehensive resolutions.
What You'll Bring
  • Attention to detail and sense of urgency.
  • Strong communication skills.
  • Warranty Claims or Collections experience highly preferred
  • Basic computer skills.
  • Team player with a positive attitude.
We offer best in class industry benefits:
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

What Lithia Motors employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply