ZipRecruiter

Log In

1

Customer Satisfaction Representative Jobs (NOW HIRING)

kubota

Customer Satisfaction Representative

Grapevine, TX · On-site +1

$14.75 - $20/hr

About the Role As a Customer Satisfaction Representative, you will serve as a trusted point of contact for customers, providing empathetic support and guiding cases through resolution. This is a non ...

kubota

Customer Satisfaction Representative

Grapevine, TX · On-site +1

$14.75 - $20/hr

About the Role As a Customer Satisfaction Representative, you will serve as a trusted point of contact for customers, providing empathetic support and guiding cases through resolution. This is a non ...

Kubota

Customer Satisfaction Representative

Grapevine, TX · On-site

$14.75 - $20/hr

About the Role As a Customer Satisfaction Representative, you will serve as a trusted point of contact for customers, providing empathetic support and guiding cases through resolution. This is a non ...

B&R Staffing Solutions

Be Seen First

Customer Account Representative

Solon, OH · On-site

$60K - $70K/yr

The Customer Account Representative plays a key role within a medium-sized customer service team of 6-10 members, providing dedicated account management and support to ensure customer satisfaction.

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Marketing Employment Type: Full Time Location: New York ... Your role will involve offering timely and effective solutions, ensuring customer satisfaction and ...

next page

Showing results 1-20

All JobsCustomer Satisfaction Representative Jobs

Customer Satisfaction Representative information

See salary details

$9

$18

$26

How much do customer satisfaction representative jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for customer satisfaction representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Satisfaction Representative, and why are they important?

To thrive as a Customer Satisfaction Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Patience, empathy, and active listening are vital soft skills for handling customer concerns and fostering positive relationships. These skills ensure efficient resolution of issues, high customer retention, and overall satisfaction with the company's services.

How can I make 2000 a week working from home?

A Customer Satisfaction Representative can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills that lead to higher pay rates. Some roles offer performance bonuses or incentives that increase earnings, and proficiency with customer service tools can improve efficiency. However, reaching this income level typically requires consistent effort, experience, and sometimes additional certifications or training.

What are Customer Satisfaction Representatives?

Customer Satisfaction Representatives are professionals who interact with customers to address their inquiries, resolve complaints, and ensure a positive customer experience. They serve as the frontline support for a company, handling questions, feedback, and issues through various channels such as phone, email, or chat. These representatives play a crucial role in maintaining customer loyalty and improving overall satisfaction by providing prompt, courteous, and effective service. Their responsibilities often include troubleshooting problems, processing returns or exchanges, and gathering feedback to help the company improve its products or services.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as Customer Service Director or Customer Experience Executive, with salaries reaching six figures in large organizations. These positions typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.

How does a Customer Satisfaction Representative typically collaborate with other departments to resolve customer issues?

Customer Satisfaction Representatives work closely with teams such as sales, technical support, and product management to address and resolve customer concerns efficiently. When a customer's issue falls outside their direct control, representatives coordinate with the appropriate department, ensuring clear communication and timely follow-up. This collaboration not only helps in providing accurate solutions but also improves the overall customer experience by demonstrating a unified company approach. Building strong interdepartmental relationships is key to success in this role, as it enables faster problem resolution and a better understanding of company processes.

What is the difference between Customer Satisfaction Representative vs Customer Service Associate?

AspectCustomer Satisfaction RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer customer service certificationsHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, online supportRetail stores, call centers, online support
Employer & Industry UsageCommon in retail, telecom, tech companiesWidespread across retail, hospitality, telecom
Search & Comparison IntentOften compared for customer interaction roles focusing on satisfactionCompared for general customer support roles

The main difference is that Customer Satisfaction Representatives focus specifically on ensuring customer happiness and resolving issues to improve satisfaction, often handling escalations. Customer Service Associates provide broader support, assisting with product inquiries, transactions, and basic issues. Both roles require strong communication skills, but the Satisfaction Representative role emphasizes customer retention and experience enhancement.

What jobs pay 4000 a week without a degree?

Customer Satisfaction Representatives typically do not earn $4,000 weekly without advanced skills or experience; however, high-level sales roles, certain freelance consulting, or specialized technical positions in fields like IT or finance can reach that income level without a degree. These roles often require strong communication skills, industry knowledge, or certifications, and may involve commission or performance-based pay structures.

Is CSR a stressful job in BPO?

Customer Satisfaction Representatives (CSRs) in BPO environments often face stress due to high call volumes, performance targets, and handling difficult customer interactions. Managing stress requires strong communication skills, patience, and the ability to stay calm under pressure, which are essential for success in the role.
More about Customer Satisfaction Representative jobs
What cities are hiring for Customer Satisfaction Representative jobs? Cities with the most Customer Satisfaction Representative job openings:
What job categories do people searching Customer Satisfaction Representative jobs look for? The top searched job categories for Customer Satisfaction Representative jobs are:
Customer Satisfaction Representative jobs near you
Infographic showing various Customer Satisfaction Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Satisfaction Representative

Customer Satisfaction Representative

kubota

Grapevine, TX • On-site, Remote

$14.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Company Overview

Kubota Tractor Corporation (KTC) is a market leader in agricultural, construction, turf, and utility equipment, recognized for engineering excellence, product durability, and a strong commitment to supporting the people who build and sustain communities across North America.

About the Role

As a Customer Satisfaction Representative, you will serve as a trusted point of contact for customers, providing empathetic support and guiding cases through resolution. This is a non-traditional call center role focused on problem-solving, case management, and collaboration with internal teams and dealerships to deliver a positive customer experience.

This role serves as an entry point to a rewarding career within our organization. Designed to build foundational skills and broad business knowledge, it provides opportunities for professional growth and development while preparing employees for future advancement through internal career pathways across the company.

 

What You’ll Do 
This position does the following in accordance with all applicable Federal, State and local laws / regulations and the Company’s policies, procedures and guidelines: 

  • This role will serve as the main point of contact in the customer satisfaction department including taking customer calls, emails and resolving customer concerns.
  • Connection – Ensure dealer have a connected Kubota Service Experience.
  • Development – Grow the ability of the dealer to provide the local markets best service experience for end customers.
  • Training – Dealers able to enhance skills through knowledge / information from Kubota University.
  • Relies on independent decision-making and problem solving to complete job tasks.
  • Support dealers and Kubota division personnel on customer survey system.
  • Support Service Strategy efforts through customer campaign action calls.
  • Help grow the Extended Warranty business by actively marketing the program over the phone.
  • Additional duties assigned by management.

 

What We Are Looking For

  • Associate degree preferred; equivalent education and relevant experience will be considered.
  • Two (2) or more years of customer service or call center experience preferred.
  • Strong problem-solving skills with the ability to identify issues and provide effective solutions.
  • Excellent customer service and relationship-building skills, with a commitment to delivering a positive customer experience.
  • Strong verbal and written communication skills, with the ability to interact professionally with customers and team members.

Physical Requirements 
Must possess sufficient mobility and physical reflexes to function effectively in an office environment and perform the duties outlined above.

 

Comprehensive Benefits Package

  • Health & Wellness Benefits — Medical, dental, and vision coverage; company-paid life and disability insurance; Health Savings Account (HSA); Flexible Spending Accounts (FSA); and Employee Assistance Program (EAP).
  • Financial Security — 401(k) plan with company match and discretionary profit-sharing contribution, plus optional supplemental life insurance.
  • Paid Time Off & Leave Programs — Vacation, sick time, paid holidays, parental leave, and additional leave options.
  • Work–Life Balance — Flexible scheduling, remote/hybrid work opportunities (where applicable), Employee Assistance Program (EAP), and pet benefits.
  • Professional Development — Training programs, tuition assistance, professional certifications, and career advancement opportunities.
  • Employee Perks & Wellness — Employee product discounts, wellness initiatives, recognition programs, and company-sponsored events.

 

Disclaimer
This job description outlines the general nature and level of work expected for this role. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Management reserves the right to modify responsibilities or designate additional essential functions at any time.

Apply