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Overnight Bilingual Customer Service Representative information

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How much do overnight bilingual customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for overnight bilingual customer service representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Overnight Bilingual Customer Service Representative vs Overnight Customer Service Representative?

FeatureOvernight Bilingual Customer Service RepresentativeOvernight Customer Service Representative
Language SkillsRequires fluency in two languagesRequires proficiency in one language
CredentialsOften bilingual certification or language proficiency testTypically no language certification required
Work EnvironmentCall centers, remote support, customer service departmentsSimilar environments, often in call centers or remote roles
Industry UsageCommon in companies serving diverse customer basesWidespread across various industries

The main difference is that the Overnight Bilingual Customer Service Representative must be fluent in two languages, often requiring additional certification, while the Overnight Customer Service Representative typically works in one language. Both roles operate in similar environments and serve similar industries, but bilingual skills expand the customer base they can support.

More about Overnight Bilingual Customer Service Representative jobs
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Overnight Bilingual Customer Service Representative jobs near you

Bilingual Customer Service Representative

DATAMARK (Texas)

El Paso, TX • On-site

$14/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Bilingual Customer Service Representative

At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is supportive, engaged and enjoys working together to achieve shared goals. We offer exceptional benefits and are committed to promoting your well-being both in and out of the workplace. Join DATAMARK as a Bilingual Customer Service Representative and contribute your expertise in a role where your impact truly matters!

As a Bilingual Customer Service Representative, you will be the first point of contact for residents seeking information and assistance with essential city services. You will directly contribute to the smooth operation of our vibrant community by ensuring residents receive accurate and timely support.

What You’ll Do:

  • Assist residents by providing information and resolving inquiries related to non-emergency municipal services.
  • Handle service requests for public works, sanitation, code enforcement, and other essential city services.
  • Accurately log and track service requests to ensure timely resolutions as a Bilingual Customer Service Representative
  • Collaborate with city departments to address and resolve community concerns.
  • Maintain a high level of professionalism and provide excellent customer service in every interaction as a Bilingual Customer Service Representative

What We’re Looking For:

  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Excellent problem-solving skills and attention to detail.
  • Proficiency with computer systems and software applications.
  • Bilingual in English and Spanish

Why Join Us?

  • Extensive Training: We set you up for success with comprehensive training.
  • Growth Opportunities: Build a rewarding career in a collaborative and supportive environment.
  • Make a Difference: Your work will directly benefit the El Paso community.

Requirements

  • High School Diploma or equivalent
  • At least 1 year of experience of in a call center or 2 years customer service experience
  • Must be a U.S. Citizen
  • Fluent in English and Spanish is required (read, write, and speak).

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (PTO & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • In-house gym
  • $14.00 per hour

Apply