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Remote Bilingual Customer Service Representative Jobs

MCI Careers

Remote Bilingual Customer Service Representative

FL · Remote

$15.75 - $20/hr

... services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed ...

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Remote Bilingual Customer Service Representative information

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How much do remote bilingual customer service representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote bilingual customer service representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Bilingual Customer Service Representative position, and why are they important?

To thrive as a Remote Bilingual Customer Service Representative, you need fluency in at least two languages, strong communication abilities, and experience in customer service. Familiarity with CRM platforms, live chat or call center software, and proficiency with standard office applications are typically required. Outstanding active listening, patience, and conflict resolution skills set top performers apart in this role. These qualities are crucial for providing exceptional customer experiences and efficiently addressing diverse customer needs across various channels.

What are typical challenges faced by Remote Bilingual Customer Service Representatives, and how can they be managed successfully?

Remote Bilingual Customer Service Representatives often handle high volumes of inquiries from customers with diverse backgrounds and complex issues, which can be both rewarding and demanding. Working virtually may present challenges such as communication barriers, time zone differences, and the need to self-manage time and tasks. Success in this role comes from leveraging effective communication skills, utilizing company-provided training and resources, and staying proactive in reaching out for support when needed. Most companies also foster online team collaboration and regular check-ins to help representatives stay connected and share best practices.

What is a Remote Bilingual Customer Service Representative job?

A Remote Bilingual Customer Service Representative provides customer support in two or more languages while working from home. They assist customers via phone, email, or chat, addressing inquiries, troubleshooting issues, and ensuring customer satisfaction. This role requires strong communication skills, fluency in the required languages, and proficiency with digital tools. It often involves problem-solving, active listening, and navigating company systems to provide efficient support.

More about Remote Bilingual Customer Service Representative jobs
What cities are hiring for Remote Bilingual Customer Service Representative jobs? Cities with the most Remote Bilingual Customer Service Representative job openings:
What are the most commonly searched types of Bilingual Customer Service Representative jobs? The most popular types of Bilingual Customer Service Representative jobs are:
What states have the most Remote Bilingual Customer Service Representative jobs? States with the most job openings for Remote Bilingual Customer Service Representative jobs include:
What job categories do people searching Remote Bilingual Customer Service Representative jobs look for? The top searched job categories for Remote Bilingual Customer Service Representative jobs are:
Remote Bilingual Customer Service Representative jobs near you
Infographic showing various Remote Bilingual Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 37% Full Time, 56% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.
Bilingual (Spanish) Customer Service Representative

Bilingual (Spanish) Customer Service Representative

Adecco

Dublin, CA • Remote

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Adecco is assisting a Fortune 500 client in recruiting for a remote Bilingual (Spanish) Customer Service Representative based out of Dublin, CA. This is a full-time temporary-to-hire position.

Bilingual Customer Service Representative jobs require candidates to have excellent communication, organization, and must have accuracy and quality of work skills in a high-volume corporate environment. If you meet the qualifications listed below – Apply Now!

Responsibilities for the Bilingual Customer Service Representative include but are not limited to:

Customer Service Issue Resolution

  • Responds to customer inquiries through phone, letter, e-mail and fax. Associate is responsible for answering and responding to inquiries regarding store operations, financial issues and merchandise refunds.

  • Resolves customer complaint issues by phone, e-mail and letters.

  • Provides an excellent level of customer service both internally and externally.

  • Utilizes strong phone skills when speaking with customers. Has the ability to listen, sympathize and respond in a friendly manner to customer issues.

  • Understands and implements company policies and procedures consistently.

  • Records all inquiries in the Customer Call database.

  • Interacts and follows up with District Managers, Stores and other Corporate Departments.

  • Associate must develop and maintain advanced knowledge of the company’s Refund Control, Electronic Journal, Valuelink, Client Line, Solutran and the Customer Service Call database.

  • Ability to work well within a team environment as well as independently.

  • Demonstrates the ability to use good judgment when evaluating obstacles and arrives at a suitable solution without the loss of productivity.

Maintenance & Miscellaneous Projects

  • Responsible for maintaining all necessary records while keeping current on the day-to-day workload. Responses to customers in a timely manner.

  • Processes all resulting paperwork from customer inquiries, i.e. check requests, responses to customer e-mail, letters and phone calls responding to lost gift cards, credit issues.

  • Provides support for Store Operations projects as needed.

Candidates must meet the following requirements to be considered for a Bilingual Customer Service Representative:

  • High school diploma

  • 2 years of customer service experience required

  • 2 years of call center experience preferred

  • 2 years of retail experience preferred

  • Spanish speaking preferred

  • Proficient within MS Office – Word, Excel, and Access

  • Strong written and verbal communication skills

What's in this for you?

  • Starting Pay at $19/hr based on experience

  • Weekly Pay – you receive a paycheck every week

  • Generous Bonus Incentives offered for referrals!

Click on Apply Now to be considered for this remote Bilingual Customer Service Representative position in Dublin, CA or any related opportunities with Adecco.


Pay Details: $19.00 to $21.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.