ZipRecruiter

Log In

2

Remote Bilingual Customer Service Representative Jobs

AppleOne

French Bilingual CSR/Data Entry

Ogden, UT · Remote

$50K/yr

Job Summary We are seeking a French Bilingual CSR/Data Entry professional for a temp-to-hire remote opportunity supporting customers in a structured insurance contact center environment. This French ...

previous page

Showing results 41-60

All JobsBilingual Customer Service Representative JobsRemote Bilingual Customer Service Representative Jobs

Remote Bilingual Customer Service Representative information

See salary details

$9

$17

$25

How much do remote bilingual customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote bilingual customer service representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote bilingual customer service representative?

To thrive as a Remote Bilingual Customer Service Representative, you need fluency in at least two languages, strong communication abilities, and experience in customer service. Familiarity with CRM platforms, live chat or call center software, and proficiency with standard office applications are typically required. Outstanding active listening, patience, and conflict resolution skills set top performers apart in this role. These qualities are crucial for providing exceptional customer experiences and efficiently addressing diverse customer needs across various channels.

What are typical challenges faced by remote bilingual customer service representatives, and how can they be managed successfully?

Remote Bilingual Customer Service Representatives often handle high volumes of inquiries from customers with diverse backgrounds and complex issues, which can be both rewarding and demanding. Working virtually may present challenges such as communication barriers, time zone differences, and the need to self-manage time and tasks. Success in this role comes from leveraging effective communication skills, utilizing company-provided training and resources, and staying proactive in reaching out for support when needed. Most companies also foster online team collaboration and regular check-ins to help representatives stay connected and share best practices.

What is a remote bilingual customer service representative?

A Remote Bilingual Customer Service Representative provides customer support in two or more languages while working from home. They assist customers via phone, email, or chat, addressing inquiries, troubleshooting issues, and ensuring customer satisfaction. This role requires strong communication skills, fluency in the required languages, and proficiency with digital tools. It often involves problem-solving, active listening, and navigating company systems to provide efficient support.

More about Remote Bilingual Customer Service Representative jobs

What cities are hiring for Remote Bilingual Customer Service Representative jobs?

Cities with the most Remote Bilingual Customer Service Representative job openings:

What are the most commonly searched types of Bilingual Customer Service Representative jobs?

The most popular types of Bilingual Customer Service Representative jobs are:

What states have the most Remote Bilingual Customer Service Representative jobs?

States with the most job openings for Remote Bilingual Customer Service Representative jobs include:

What job categories do people searching Remote Bilingual Customer Service Representative jobs look for?

The top searched job categories for Remote Bilingual Customer Service Representative jobs are:

Remote Bilingual Customer Service Representative jobs near you
Infographic showing various Remote Bilingual Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Senior Bilingual Customer Service Representative, Remote CSR

MMC Group

Remote

$17.46/hr

Other

Medical, Dental, Vision, Life

Posted 9 days ago

Job description

Senior Bilingual Customer Service Representative, Remote CSR
Position: Sr. CSR, Client Support
Pay Rate: $17.46 per hour
Language: Bilingual English/Spanish
Location: Remote, Work from Home, candidates must reside in Virginia
Schedule: Must be available to work Eastern Time Zone hours
Equipment: Client-provided equipment
Position Overview
Our client has partnered with federal, state, and local governments for over 45 years to help communities access critical health and human services. We are seeking Senior Customer Service Representatives to support Virginia Medicaid and CHIP members by providing accurate information about managed care plans, eligibility, enrollment, and program services.
Key Responsibilities
  • Respond to inbound and outbound customer inquiries by phone and other communication channels.
  • Provide accurate information regarding Medicaid eligibility, enrollment, benefits, services, and program requirements.
  • Assist with enrollment, disenrollment, and other program transactions.
  • Research and resolve complex or escalated customer issues.
  • Review beneficiary and case information across multiple systems.
  • Maintain current knowledge of program policies, procedures, and compliance requirements.
  • Accurately document customer interactions and case activity.
  • Meet established productivity, quality, and performance standards.
  • Maintain confidentiality of customer and program information.

Qualifications
  • Bilingual in Spanish
  • High school diploma or GED required.
  • Minimum 1 year of relevant professional or customer service experience.
  • Strong communication, customer service, research, and problem-solving skills.

Training and Schedule
Training: Monday through Friday, 8:00 AM to 4:30 PM ET
Training Duration: 4 weeks, followed by approximately 2 to 3 weeks of nesting
Hours of Operation: Monday through Friday, 8:00 AM to 7:00 PM ET
Expected Shift: Approximately 10:30 AM to 7:00 PM ET, subject to change
100% attendance is required during training and nesting. No scheduled time off can be accommodated during the training period. Employees must remain on camera throughout training and nesting.
Work-From-Home Requirements
  • Reliable high-speed wired home internet is required.
  • Preferred minimum speed is 50 Mbps download and 20 Mbps upload.
  • Cellular or mobile-based internet service is not permitted.
  • Proof of internet speed may be required.
  • Client equipment will be shipped via FedEx and requires a signature upon delivery.

If you are a customer service professional interested in supporting individuals accessing important Medicaid healthcare services, we encourage you to apply.
Throughout the past 35 years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000 employees, working in 40 states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com
Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job!
MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Apply