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Remote Bilingual Customer Service Representative Jobs in Quebec

NQX Canada

CA$18.50/hr

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

NQX Canada

CA$18.50/hr

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

NQX Canada

CA$18.50/hr

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

NQX Canada

CA$18.50/hr

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

NQX Canada

CA$18.50/hr

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

NQX Canada

CA$18.50/hr

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

NQX Canada

CA$18.50/hr

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

NQX Canada

CA$18.50/hr

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

NQX Canada

CA$18.50/hr

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

NQX Canada

CA$18.50/hr

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

NQX Canada

CA$18.50/hr

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

NQX Canada

CA$18.50/hr

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

NQX Canada

CA$18.50/hr

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

NQX Canada

CA$18.50/hr

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

NQX Canada

CA$18.50/hr

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

NQX Canada

CA$18.50/hr

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

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All JobsBilingual Customer Service Representative JobsRemote Bilingual Customer Service Representative JobsRemote Bilingual Customer Service Representative Jobs in Quebec

Remote Bilingual Customer Service Representative information

See Quebec salary details

$10

$16

$20

How much do remote bilingual customer service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote bilingual customer service representative in Quebec is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.55 per hour, depending on experience, location, and employer.

What is a remote bilingual customer service representative?

A Remote Bilingual Customer Service Representative provides customer support in two or more languages while working from home. They assist customers via phone, email, or chat, addressing inquiries, troubleshooting issues, and ensuring customer satisfaction. This role requires strong communication skills, fluency in the required languages, and proficiency with digital tools. It often involves problem-solving, active listening, and navigating company systems to provide efficient support.

What are the key skills and qualifications needed to thrive as a remote bilingual customer service representative?

To thrive as a Remote Bilingual Customer Service Representative, you need fluency in at least two languages, strong communication abilities, and experience in customer service. Familiarity with CRM platforms, live chat or call center software, and proficiency with standard office applications are typically required. Outstanding active listening, patience, and conflict resolution skills set top performers apart in this role. These qualities are crucial for providing exceptional customer experiences and efficiently addressing diverse customer needs across various channels.

What are typical challenges faced by remote bilingual customer service representatives, and how can they be managed successfully?

Remote Bilingual Customer Service Representatives often handle high volumes of inquiries from customers with diverse backgrounds and complex issues, which can be both rewarding and demanding. Working virtually may present challenges such as communication barriers, time zone differences, and the need to self-manage time and tasks. Success in this role comes from leveraging effective communication skills, utilizing company-provided training and resources, and staying proactive in reaching out for support when needed. Most companies also foster online team collaboration and regular check-ins to help representatives stay connected and share best practices.

What are popular job titles related to Remote Bilingual Customer Service Representative jobs in Quebec?

For Remote Bilingual Customer Service Representative jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Remote Bilingual Customer Service Representative jobs in Quebec look for?

The top searched job categories for Remote Bilingual Customer Service Representative jobs in Quebec are:

What cities in Quebec are hiring for Remote Bilingual Customer Service Representative jobs?

Cities in Quebec with the most Remote Bilingual Customer Service Representative job openings:

Remote Bilingual Customer Service Representative jobs near you
Infographic showing various Remote Bilingual Customer Service Representative job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $33,477 per year, or $16.1 per hour.

Work From Home - Bilingual Customer Service Representative, Groupe CH Events

NQX Canada

Remote

CA$18.50/hr

Full-time

Medical, Dental, Life

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

At NQX , we don’t just provide customer experiences—we create connections . Every day, our thousands of customer experience (CX) professionals help Canadians engage with the brands they love, turning each interaction into a moment that matters. Together, we make the world a little more connected, one conversation at a time.

Love concerts, sports, or festivals? Bring your passion for live events to work! Your excitement and understanding of the customer experience will make every interaction more engaging and rewarding. As the first point of contact for clients and partners, you will provide exceptional support for event-related inquiries and coordination. In this role, you’ll assist with ticketing, scheduling, and ensuring each transaction runs smoothly from start to finish, providing top-quality service that is essential to the customer’s event experience.

Why you will love working here :

  • Competitive Pay – Earn $18.50/hour including $1 bilingual bonus. Hourly bonus for weekend work.
  • Comprehensive Benefits – After six months, enjoy medical, dental, and life insurance, enhanced RRSP participation, and preferential insurance pricing.
  • Paid Training & Development – Receive fully paid training, including ongoing support and development as you transition into your role.
  • Work-from-Home – The comfort of working from your own home, with our equipment.

How you will make an impact:

  • Have a passion for events – Share your enthusiasm and knowledge about concerts and sports (GO HABS!) while assisting customers, making their overall experience one to remember.
  • Be first point of contact – Assist customers with questions about booked events, ticket access, refunds, and reservations with professionalism and empathy – their exceptional event experience is your success!
  • Support ticketing success – Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed.
  • Deliver exceptional service – Keep the customers informed and updated though phone and email, ensuring every interaction feels seamless and supportive.
  • Adapt and multitask – Manage multiple requests efficiently while maintaining strong attention to detail and a positive customer experience.

What makes you great fit:

  • Fluently bilingual – You speak and write in both English and French with ease – easily able to converse about last night’s Hab’s game with the English (around 40 to 50% of the time) and French speaking fans who will be calling you.
  • Availability & flexibility – Able to work Monday to Sunday from 10:00am to 8:00pm, between 20 and 40 hours a week. For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum) and adequate job performance.
  • Tech-savvy multitasker – Comfortable navigating multiple systems and handling several tasks at once.
  • Excellent communicator – You express yourself clearly, concisely, and professionally.
  • Detail-oriented problem-solver – You have a keen eye for detail and genuinely enjoy helping others, making customer service and problem-solving your strengths.
  • Educational Requirement – High school diploma or equivalent.

Training start date: September 4th, 2026

At NQX , empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.

Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way !

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