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How much do part time bilingual customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for part time bilingual customer service in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a part time bilingual customer service representative?

Part time bilingual customer service jobs involve assisting customers in two or more languages, typically through phone, email, or chat, while working fewer hours than a full-time position. Employees in these roles help resolve customer inquiries, process orders, and provide information about products or services. Bilingual skills are crucial because they allow representatives to communicate effectively with a diverse customer base, improving customer satisfaction and support. These jobs are common in industries like retail, finance, healthcare, and telecommunications, and may offer flexible schedules to fit around other commitments.

What are the key skills and qualifications needed to thrive as a part time bilingual customer service representative?

To excel as a Part Time Bilingual Customer Service Representative, you need strong verbal and written proficiency in two languages, excellent listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help foster positive customer interactions and resolve issues effectively. These competencies are crucial for delivering high-quality service to diverse clients and ensuring customer satisfaction in a fast-paced, multilingual environment.

What are some common challenges faced by part time bilingual customer service representatives, and how can they be managed?

Part-time bilingual customer service representatives often encounter challenges such as quickly switching between languages, handling high call volumes during peak periods, and adapting to varying customer needs. Managing these challenges involves maintaining strong organizational skills, using scripts or tools that support both languages, and seeking feedback from supervisors to improve communication techniques. Employers typically provide language support resources and ongoing training to help representatives stay effective and confident in their roles.
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Part Time Bilingual Customer Service jobs near you
Infographic showing various Part Time Bilingual Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Part-time Bilingual Customer Service Representative

Mom's Meals

Des Moines, IA

$18/hr

Full-time, Part-time

Retirement

Posted 2 days ago

New

Mom's Meals rating

6.1

Company rating: 6.1 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

14th of 24 rated food delivery companies

Job description

Company Overview
 
Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
 
 
EEO
 
Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

Mom’s Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is looking for upbeat, people-first individuals to join our team as Part-time Bilingual Customer Service Representatives. In this role, you’ll be one of the first friendly voices our customers connect with as they place meal orders. If you love helping people, enjoy talking with others, and are excited to learn and grow, this could be an awesome fit. We’re a mission-driven company doing meaningful work, and we’d love for you to be part of it.
 
The starting wage is $18.00/hour.
 
Standard work hours are Monday-Friday, 10:30am-2:30pm OR 1:30pm-5:30pm (20-29 hours/week).
This position requires 2 weeks of full-time onsite training, Monday-Friday from 9:00am-6:00pm.
 
This is an onsite position at 7000 Fleur Drive, Des Moines IA 50321 and can start on Monday, September 28th OR Monday, October 12th.

  • Position Responsibilities may include, but not limited to

  • Handle inbound and outbound customer service calls with our clients placing their meal order
  • Address questions, and provide exceptional customer service
  • Input order information into the appropriate client order screen
  • Document all conversations with client into client information database
  • Ensure all assigned clients are contacted and have an order on file
  • Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients
  • Work quickly and efficiently without making the client feel rushed

  • Required Skills & Experience

  • High school degree or GED
  • 1 year of previous customer service experience
  • Basic computer proficiency, including experience learning and using software in a work or school setting
  • Clear oral communication skills
  • Ability to deescalate situations and quickly resolve customer complaints
  • Prior experience adhering to company policies and showing core values

  • Preferred Skills & Experience

  • 1 year of previous call center experience
  • Previous experience with auto dialer, multi-line phone system, and/or Customer Relationship Management (CRM) systems, Microsoft Outlook, Microsoft Teams
  • Previous experience working with HIPAA policies and procedures 

  • Physical Requirements

  • Repetitive motions that include the wrists, hands and/or fingers
  • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
  • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

  • Our team members enjoy:

  • Free Breakfast & Lunch
  • Casual Dress Code
  • Tiered growth path for promotion starting Day 1
  • Eligible for Referral Bonuses starting Day 1
  • Weekly paychecks 
  • 401k

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