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Bilingual Csr Jobs (NOW HIRING)

Artech

Bilingual Customer Service Representative

Austin, TX · On-site

$15.25 - $19.25/hr

Bilingual Customer Service Representative We are looking for a Bilingual Customer Service Representative to support the Provider Network team. In this role, you will assist Medicaid providers and ...

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How much do bilingual csr jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for bilingual csr in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are some common challenges faced by bilingual CSRs and how can they be addressed?

Bilingual Customer Service Representatives often encounter challenges such as managing conversations in two languages, accurately conveying information, and switching between languages seamlessly. Additionally, they may need to handle cultural differences and varied customer expectations. To address these challenges, it's helpful to continually practice language proficiency, stay updated on product knowledge in both languages, and leverage company-provided resources or translation tools when needed. Regular training and open communication with supervisors can also provide support and foster a successful work environment.

What is the difference between Bilingual Csr vs Customer Service Representative?

AspectBilingual CsrCustomer Service Representative
CredentialsTypically requires bilingual proficiency, customer service experienceUsually requires customer service skills, sometimes bilingual skills
Work EnvironmentCall centers, retail, corporate officesCall centers, retail, corporate offices
Industry UsageCommon in industries serving diverse populationsWidespread across various industries
Search/Comparison IntentOften compared for language skills and customer interactionGeneral customer service roles, often without language requirement

While both roles involve customer interaction, a Bilingual Csr specifically requires proficiency in two languages, making it ideal for diverse customer bases. A Customer Service Representative may or may not be bilingual but focuses on resolving customer issues and providing support. The key difference lies in language skills and the target customer demographic.

What are the key skills and qualifications needed to thrive as a bilingual CSR?

To excel as a Bilingual Customer Service Representative, you need fluency in at least two languages, strong communication abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help you build rapport and resolve customer issues effectively. These skills are vital for delivering high-quality service to diverse clients and ensuring customer satisfaction across language barriers.

What is a bilingual CSR?

Bilingual Customer Service Representatives (CSRs) are professionals who assist customers in more than one language, typically handling inquiries, complaints, and support issues for companies. Their ability to communicate fluently in multiple languages allows businesses to serve a broader customer base and provide better service to non-English-speaking clients. Bilingual CSRs often work in call centers, help desks, or client-facing roles in various industries. They are valued for their communication skills, cultural understanding, and ability to resolve issues efficiently across language barriers.
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Cities with the most Bilingual Csr job openings:

What states have the most Bilingual Csr jobs?

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What job categories do people searching Bilingual Csr jobs look for?

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Bilingual Csr jobs near you
Infographic showing various Bilingual Csr job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service Representative

PrideStaff

Houston, TX • On-site

$17/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

Bilingual Customer Service Representative

Shift/Hours: Monday - Friday 8am to 5pm
Pay Rate: $17 /hr.
Location: Houston, TX 77026
Experience: At least 1 year CSR, 1-2 years Construction/ Warehouse experience preferred.

Immediate Opening! Apply today, start next week!

Our client is looking for a bilingual customer service representative to assist with client account operations. If you have construction/ building material and customer service experience, this may be the perfect fit for you.

Bilingual Customer Service Representative Duties and Responsibilities:

  • Input customer orders received into computer system, Macola
  • Answer customer inquiries about products and orders
  • Work with assigned house accounts to ensure that the highest levels of customer service is achieved
  • Work and communicate with production supervisor to ensure that last minute or "hot" orders are fulfilled
  • Understand and be able to price per company guidelines and quoting
  • Assist outside sales representatives with accounts and customer inquiries
  • Resolve shipping inquiries and maintain close liaison with other department to maintain completion
  • Interact with various departments to process quotes ,returns, credits, and payments

Bilingual Customer Service Representative Qualifications:

  • Must have previous customer service experience
  • Must have a working knowledge of measurements, dimensions, and weight
  • Prior knowledge in packaging, production, and construction preferred
  • Must have experience with various computer software including Excel and heavy email
  • Must be strong customer service driven and have verifiable customer relations skills

Bilingual Customer Service Representative Special Requirements:

  • 1-2 YEARS Customer Service Driven
  • Importance of priority and accuracy
  • Willing to take on additional responsibilities as dictated by business needs or management
  • Mathematical experience
  • Construction and warehousing knowledge a must

Benefits of working with PrideStaff:

  • Medical, Rx, and Wellness Benefits
  • Dental and Vision Plan Options
  • Short-term Disability
  • 401(k) Retirement Plan
  • Holiday Pay

Company Description

Today’s job market is ultra-complex. Placing just the right people into just the right jobs doesn’t happen by chance. It’s a science. At PrideStaff, we’ve mastered the art of staffing to help our clients and candidates achieve their goals. Whether you’re a company looking for a true partner, or a job seeker looking to land a new position, PrideStaff experts eliminate guesswork and get results.

PrideStaff logo

About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US

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