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Bilingual Customer Service Rep Spanish Jobs (NOW HIRING)

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Bilingual Customer Service Representative

Hudson, OH · On-site

$43K - $46K/yr

Communicate with customers via phone, email, and chat in both Spanish and English * Assist with ... Bilingual Customer Service Representative): * Fluent in Spanish and English (spoken and written)

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How much do bilingual customer service rep spanish jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for bilingual customer service rep spanish in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bilingual Customer Service Rep Spanish, and why are they important?

To thrive as a Bilingual Customer Service Rep Spanish, you need fluency in both Spanish and English, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and office productivity tools is typically required. Excellent communication, patience, and cultural sensitivity are standout soft skills for connecting with diverse clients. These skills enable effective service delivery, customer satisfaction, and efficient issue resolution in multilingual environments.

What are some common challenges faced by Bilingual Customer Service Reps (Spanish) and how can they be managed?

Bilingual Customer Service Reps who work with Spanish-speaking customers often encounter challenges such as navigating language nuances, handling high call volumes, and addressing complex issues across cultural contexts. Successfully managing these challenges involves continuous language development, active listening, and using empathy to bridge cultural differences. Many companies offer training and support tools, and reps are encouraged to collaborate closely with teammates and supervisors to resolve difficult cases and share best practices.

What does a Bilingual Customer Service Rep Spanish do?

A Bilingual Customer Service Representative (Spanish) assists customers by providing support and answering questions in both English and Spanish. They handle inquiries, resolve issues, and process requests via phone, email, or chat for Spanish-speaking and English-speaking clients. Their role is crucial in bridging communication gaps and ensuring customer satisfaction for businesses with diverse customer bases.
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Bilingual Customer Service Rep Spanish jobs near you
Infographic showing various Bilingual Customer Service Rep Spanish job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service Representative - Spanish/English

Select Medical

Canonsburg, PA • On-site

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Bilingual Customer Service Representative – Spanish/English – Healthcare – $16.50+/hr – No Weekends

Location: 400 Technology Drive Canonsburg, PA | On-Site Position

Are you fluent in Spanish and English?  Do you have a passion for helping people and solving problems?  Join Select Medical as a Bilingual Customer Service Representative, where you’ll support patients and healthcare providers in a professional, compassionate environment. This is a full-time, on-site role with no weekend hours and plenty of room for growth in the healthcare industry.

Why You’ll Love This Job:

• Competitive Pay – Starting at $16.50+/hour, based on experience

• Work-Life Balance – Monday to Friday, 8:30 AM – 5:00 PM (No weekends!)

• Comprehensive Benefits – Health, Dental, Vision, 401(k) with match, PTO & more

• Career Growth – Build valuable experience in healthcare, billing, and customer service

• Team Environment – Supportive, inclusive, and mission-driven workplace


What You’ll Do:

As a Bilingual Customer Service Representative, you will:

  • Support Patients & Providers – Answer calls and emails, process payments, and respond to inquiries
  • Resolve Billing Questions – Help patients understand insurance claims, balances, and account details
  • Keep Accurate Records – Document all communications and update internal billing systems
  • Assist Internal Teams – Distribute mail, follow procedures, and provide departmental support
  • Ensure Compliance – Follow HIPAA regulations and internal policies to protect sensitive information

Top Skills for Success:

Fluent in Spanish and English (speaking, reading, and writing)

Excellent communication and customer service skills

Comfortable working in a fast-paced, office-based environment

Familiarity with Windows-based computer systems

Preferred:

1+ year of customer service, medical office, or call center experience

Experience with medical billing, insurance, or front desk operations

Familiarity with Windows-based computer systems

Required:

High School Diploma or GED

Work Environment & Physical Demands:

  • Office setting with extended periods of sitting.
  • Ability to lift up to 35 lbs.

What We Offer:

  • Paid Training & Orientation – We set you up for success!
  • Paid Time Off (PTO) & Extended Illness Days (EID)
  • Health, Dental, and Vision Insurance
  • Life Insurance & Prescription Coverage
  • 401(k) with company match

  • A diverse, respectful, and inclusive work culture

Join a Workplace That Values Diversity!

Select Medical is an equal opportunity employer committed to building a workforce that reflects diversity at all levels. Qualified applicants are considered for employment regardless of race, color, religion, national origin, age, gender identity, sexual orientation, disability, veteran status, or other protected status.

We are proud to be an equal opportunity employer and encourage candidates from all backgrounds to apply.

Ready to Take the Next Step? Apply Today!

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