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Bilingual Customer Service Rep Spanish Jobs (NOW HIRING)

BCForward

Bilingual CSR

Texas City, TX · On-site

$14 - $14.50/hr

Bilingual CSR - Remote Job Location: Remote Duration: Temp - 6 months Pay Range: $13.5/hr to $14.5 ... English and Spanish customer support may be required based on business needs. We are seeking a Call ...

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How much do bilingual customer service rep spanish jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for bilingual customer service rep spanish in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What does a bilingual customer service rep Spanish do?

A Bilingual Customer Service Representative (Spanish) assists customers by providing support and answering questions in both English and Spanish. They handle inquiries, resolve issues, and process requests via phone, email, or chat for Spanish-speaking and English-speaking clients. Their role is crucial in bridging communication gaps and ensuring customer satisfaction for businesses with diverse customer bases.

What are the key skills and qualifications needed to thrive as a bilingual customer service rep Spanish?

To thrive as a Bilingual Customer Service Rep Spanish, you need fluency in both Spanish and English, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and office productivity tools is typically required. Excellent communication, patience, and cultural sensitivity are standout soft skills for connecting with diverse clients. These skills enable effective service delivery, customer satisfaction, and efficient issue resolution in multilingual environments.

What are some common challenges faced by bilingual customer service reps Spanish and how can they be managed?

Bilingual Customer Service Reps who work with Spanish-speaking customers often encounter challenges such as navigating language nuances, handling high call volumes, and addressing complex issues across cultural contexts. Successfully managing these challenges involves continuous language development, active listening, and using empathy to bridge cultural differences. Many companies offer training and support tools, and reps are encouraged to collaborate closely with teammates and supervisors to resolve difficult cases and share best practices.
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Bilingual Customer Service Rep Spanish jobs near you
Infographic showing various Bilingual Customer Service Rep Spanish job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bi-Lingual Customer Service Representative (Spanish & English)

QCHI

Kansas City, MO • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

LendNation is looking for an energetic, positive Full-Time Bi-Lingual (Spanish & English) Customer Service Representative to join our team!
This position will be located at store 3252, located at 6501 Troost Ave, Kansas City, MO 64131.
This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! Must be bi-lingual in Spanish.
As a Customer Service Representative you will:
  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:
  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:
  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays

BENEFITS:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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