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Datamark

Datamark

35 jobs near Columbus, OH

Datamark, Inc.

Social Media Manager

El Paso, TX

Join DATAMARK's social media and marketing team focused on LinkedIn and contribute your expertise in a role where your impact truly matters! Social Media is responsible for owning and executing ...

Datamark, Inc.

Sales Director

El Paso, TX · On-site +1

$150K/yr

At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is supportive, engaged and enjoys ...

Datamark, Inc.

Sales Director

El Paso, TX · Remote

$150K/yr

At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is supportive, engaged and enjoys ...

Datamark, Inc.

Social Media Manager

El Paso, TX · On-site

Join DATAMARK's social media and marketing team focused on LinkedIn and contribute your expertise in a role where your impact truly matters! Social Media is responsible for owning and executing ...

Datamark, Inc.

Social Media Manager

El Paso, TX · On-site

Join DATAMARK's social media and marketing team focused on LinkedIn and contribute your expertise in a role where your impact truly matters! Social Media is responsible for owning and executing ...

Datamark, Inc.

Sales Director

El Paso, TX · Remote

$150K/yr

At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is supportive, engaged and enjoys ...

Datamark, Inc.

Data Entry Operator

El Paso, TX

$10 - $12.50/hr

Join the DATAMARK, Inc. Team as a Data Entry Operator! Are you looking for an exciting opportunity to utilize your data entry skills? Do you thrive in a detail-oriented environment? If so, we have ...

Datamark, Inc.

Buyer

El Paso, TX · On-site

$50K/yr

Buyer At Datamark you'll experience a vibrant company culture that values collaboration, creativity, and growth. You'll be part of a fun, supportive, and engaging team that genuinely enjoys working ...

Datamark, Inc.

Medical Claims Processor

El Paso, TX · On-site

$16.50/hr

Join the DATAMARK, Inc. Team as a Medical Claims Processor! Are you looking for an exciting opportunity where your attention to detail and problem-solving skills make a real impact? Do you thrive in ...

Datamark, Inc.

Medical Claims Processor

El Paso, TX

$16.50/hr

Join the DATAMARK, Inc. Team as a Medical Claims Processor! Are you looking for an exciting opportunity where your attention to detail and problem-solving skills make a real impact? Do you thrive in ...

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Director of Mexico Operations (U.S. Based)

Director of Mexico Operations (U.S. Based)

Datamark, Inc.

El Paso, TX • On-site

$150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Director of Mexico Operations (U.S. Based)

Join DATAMARK, Inc., a leader in the BPO industry, as the Director of Mexico Operations based in the U.S. This leadership role offers a unique opportunity to oversee and drive the strategic and operational performance of our Mexico-based facilities and teams while collaborating closely with senior leadership in the U.S. and Mexico. At DATAMARK, you will be part of an inclusive, innovative, and growth-oriented culture that values collaboration and delivers exceptional client solutions.

Key Responsibilities:

  • Lead and manage all aspects of DATAMARK's operations in Mexico, ensuring efficiency, quality, and alignment with corporate objectives.
  • Collaborate with cross-functional teams across the U.S. and Mexico to streamline operational processes and drive continuous improvement.
  • Oversee workforce planning, talent development, and employee engagement for Mexico-based teams.
  • Manage budgets, forecasts, and financial performance to optimize operational results.
  • Ensure compliance with local laws, regulations, and company policies within Mexico operations.
  • Foster a strong culture of service excellence, operational discipline, and innovation among Mexico operations staff.
  • Work with senior leadership to develop strategies for growth and expansion in the Mexico market.
  • Represent DATAMARK in client meetings, industry events, and government relations activities as needed.

Requirements

  • Bachelor's degree in Business Administration, Operations Management, or related field
  • Minimum of 15 years of progressive related experience working in a large scale contact center/call center environment.
  • Five to Seven years in a leadership role at a large scale call center/contact center environment (BPO experience required)
  • Proven success managing multi-site operations and cross-cultural teams.
  • Strong financial acumen with experience managing P&L responsibilities.
  • Excellent leadership and interpersonal skills with demonstrated ability to build and lead high-performing teams.
  • In-depth knowledge of Mexican labor laws, regulations, and cultural nuances.
  • Fluent in English and Spanish, with excellent communication skills in both languages.
  • Ability to travel between U.S. and Mexico as required.
  • Experience working in a matrixed and dynamic environment.

Benefits

  • Comprehensive Health Care: Medical, dental, and vision plans
  • Retirement Savings: 401k
  • Life Insurance: Basic, voluntary, and AD&D coverage
  • Time Off: Paid time off, paid volunteer hours, and major holidays
  • Disability Coverage: Short-term and long-term disability plans
  • Professional Growth: Training and development to advance your career.
  • Wellness Resources: Support for your overall well-being.
  • $150,000 Annual Salary

Apply