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Fit2Run

Bilingual Customer Service Rep

Bradenton, FL

$16/hr

Bilingual Customer Service Representative (Spanish/English) Position Type: Full-Time Position Summary We are seeking a friendly, professional, and dependable Bilingual Customer Service Representative ...

Southwest - Carlton Staffing

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Bilingual Customer Service Representatives

Stafford, TX · On-site

$17/day

Bilingual, previous experience in an office setting, and strong customer service skills. Utility experience is a plus, but not required. Carlton Staffing is a local staffing firm in Texas with over ...

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How much do bilingual customer service professional jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for bilingual customer service professional in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.
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Bilingual Customer Service Professional jobs near you
Infographic showing various Bilingual Customer Service Professional job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)

MCI Careers

Killeen, TX

$15/hr

Full-time

Posted 9 days ago

Job description

Overview

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS

We are looking for full-time and part-time bilingual customer service representatives to support inbound projects for a wide variety of clients. In this role, you will troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs while recognizing opportunities to upsell new products and services. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction.

Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply!

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

WHAT DOES A BILINGUAL CUSTOMER SERVICE PROFESSIONAL DO?

Improve customer satisfaction and quickly resolve Spanish speaking residential and business customer requests. Learn our customer experience methodology and state-of-the-art contact center technology. Develop your abilities and grow with our team, interacting with hundreds of customers each week. Engage customers and work with the managerial team to appropriately escalate customer dissatisfaction.

Our Bilingual Customer Service Professionals are responsible for the following:

  • Provide resolutions and support customers based on their needs
  • Improve customer service and product knowledge daily
  • Appropriately escalate customer dissatisfaction with managers
  • Become a brand ambassador, professionally representing clients
  • Resolve initial interactions with effective call handling
  • Learn our technology and systems, recording interactions

As a product, technology, and service expert, you will become a brand ambassador as you represent one of our many partners.


Qualifications

WONDER IF YOU ARE A GOOD FIT?

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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