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Bilingual Customer Service Manager Jobs (NOW HIRING)

Allegiance Staffing

Bilingual CSR

Carrollton, TX · On-site

$19 - $20/hr

Manage data entry tasks accurately within customer relationship management (CRM) systems, ensuring ... Bilingual Customer Service Rep Qualifications: * Proven experience in call center environments or ...

T-Cetra LLC

PART TIME Bilingual CSR (1pm-6pm)

Dublin, OH · On-site

$17/hr

Customer Service Manager We're constantly developing new and creative ways to solve the industry ... The Bilingual CSR will have the opportunity to provide technical assistance to T-CETRA merchants ...

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ibex

Bilingual Customer Service

San Antonio, TX · On-site

$14 - $17.50/hr

Bilingual Customer Service Representative - Medical Transportation As a Bilingual Customer Service Representative, you'll play a vital role in helping individuals get to their medical appointments.

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Bilingual Customer Service Manager information

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How much do bilingual customer service manager jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for bilingual customer service manager in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What jobs can I get if I'm bilingual?

A Bilingual Customer Service Manager can pursue roles such as customer support representative, sales associate, translator, interpreter, or roles in international business that require communication in multiple languages. Bilingual skills are valuable in industries like healthcare, hospitality, and government, often requiring proficiency in specific languages and communication tools.

What are the key skills and qualifications needed to thrive as a Bilingual Customer Service Manager, and why are they important?

To thrive as a Bilingual Customer Service Manager, you need excellent proficiency in at least two languages, strong leadership abilities, and experience in customer service management. Familiarity with CRM platforms, call center software, and quality assurance tools is typically required, along with certifications such as Six Sigma or customer service management credentials. Outstanding interpersonal skills, problem-solving abilities, and cultural sensitivity are vital soft skills for building rapport and leading diverse teams. These skills and qualifications are crucial for ensuring effective communication, high customer satisfaction, and efficient team operations in multilingual environments.

What is the highest paid customer service job?

The highest paid customer service roles are typically executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive leadership experience, strategic skills, and knowledge of customer relationship management tools.

What other jobs can a customer service manager do?

A customer service manager can transition into roles such as operations manager, client relations manager, or training and development manager, leveraging skills in leadership, communication, and problem-solving. They may also move into sales management or quality assurance positions, often requiring familiarity with CRM tools and performance metrics.

How does a Bilingual Customer Service Manager typically support both customers and team members in a multilingual environment?

A Bilingual Customer Service Manager plays a crucial role in bridging communication gaps between customers and the service team by assisting with inquiries and resolving issues in multiple languages. They often oversee a diverse team, ensuring that language support protocols are in place and that staff are trained to handle cultural nuances. Additionally, they collaborate closely with other departments, such as sales and technical support, to address complex customer needs and improve the overall service experience for clients from different backgrounds.

What skills do you need for bilingual customer service?

Bilingual customer service managers need strong communication skills in both languages, cultural awareness, and problem-solving abilities. Fluency in the required languages, active listening, and proficiency with customer service tools or CRM systems are also essential for effectively assisting diverse customers.

What does a Bilingual Customer Service Manager do?

A Bilingual Customer Service Manager oversees customer service teams and ensures effective communication with clients in multiple languages. They handle customer inquiries, resolve issues, and implement service policies while bridging language and cultural gaps. Their role often includes training staff, monitoring performance, and improving customer satisfaction for diverse customer bases. This position is crucial for companies serving clients who speak different languages, as it helps enhance service quality and build strong relationships.

What is the difference between Bilingual Customer Service Manager vs Customer Service Supervisor?

AspectBilingual Customer Service ManagerCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; often a bachelor's degree; bilingual proficiencyHigh school diploma or equivalent; leadership experience; bilingual skills often preferred
Work EnvironmentCall centers, corporate offices, retail settingsCustomer service departments, retail stores, call centers
Employer & Industry UsageUsed across industries requiring bilingual support, including retail, healthcare, and techCommon in retail, hospitality, and service industries

The Bilingual Customer Service Manager oversees customer service teams, manages operations, and ensures quality support, often requiring leadership skills and bilingual proficiency. The Customer Service Supervisor typically supervises daily team activities, handles escalations, and reports to management. While both roles require bilingual skills and customer service experience, the manager has broader responsibilities including strategic planning and team development.

What cities are hiring for Bilingual Customer Service Manager jobs? Cities with the most Bilingual Customer Service Manager job openings:
What are the most commonly searched types of Bilingual Customer Service jobs? The most popular types of Bilingual Customer Service jobs are:
What states have the most Bilingual Customer Service Manager jobs? States with the most job openings for Bilingual Customer Service Manager jobs include:
Bilingual Customer Service Manager jobs near you
Infographic showing various Bilingual Customer Service Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.
Bilingual Customer Service Banker

Bilingual Customer Service Banker

A-Line Staffing Solutions LLC

Lincoln, RI

$26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

A-Line Staffing is seeking a motivated and detail-oriented Bilingual Customer Service Banker (English/Spanish) This role offers career growth, a supportive work environment, and full-time hours (40+ per week). If interested in this Bilingual Customer Service Banker (English/Spanish) position APPLY NOW for IMMEDIATE consideration Brittney Blackman | bblackman@alinestaffing.com | text 5867107970 BILINGUAL CUSTOMER SERVICE BANKER (ENGLISH/SPANISH) | DETAILS AND COMPENSATION: Location: Lincoln RI – 100% on-site Payrate: $26/hr Required Availability: Full-Time Option 1: Tuesday – Friday (7:55 AM – 4:55 PM) & Saturday (8:55 AM – 5:55 PM) Option 2: Tuesday – Friday (12:00 PM – 9:00 PM) & Saturday (11:00 AM – 8:00 PM) BILINGUAL CUSTOMER SERVICE BANKER (ENGLISH/SPANISH) | SUMMARY AND HIGHLIGHTS: The Bilingual Customer Service Banker is responsible for assisting clients through incoming calls with needs for credit and short-term lending while identifying additional opportunities to help them achieve their financial goals. Key expectations include building, deepening, and retaining client relationships, managing risk, and creating a positive customer experience.

Benefits: Competitive suite of benefits including medical, dental, vision benefits, 401K match, Paid Time Off (PTO), and more. BILINGUAL CUSTOMER SERVICE BANKER (ENGLISH/SPANISH) | RESPONSIBILITIES: Client Advisory: Work with clients to uncover needs for credit and short-term lending. Ask probing questions to understand life and financial goals, and recommend the best products, services, and solutions.

Customer Service & Sales: Respond to customer inquiries and concerns to create customized solutions. Sell and fulfill banking products including credit cards, lending solutions, and checking/savings accounts. Referrals: Identify client needs for licensed sales functions and make strategic referrals to internal business partners.

Risk Management: Manage risk in every business, product, and service transaction by leveraging available tools and following guidelines. Relationship Building: Create a positive client experience through active listening, addressing questions clearly, building rapport, and handling objections effectively. BILINGUAL CUSTOMER SERVICE BANKER (ENGLISH/SPANISH) | REQUIREMENTS: Language: Must be fully fluent in both Spanish and English (speaking, writing, and reading).

Education: Minimum High School Diploma / GED / Secondary School or equivalent. Experience: 2+ years of relevant experience. Technical Skills: Minimum of an intermediate level of proficiency with computers and an ability to learn new technology/processes.

Core Competencies: Strong decision-making, problem-solving, and active listening skills. Self-motivated with excellent organizational habits and attention to detail. Flexibility to work the required schedule, including weekends and holidays.

Comfort with ongoing change and receiving continuous performance feedback/coaching. Desired Qualifications (Nice-to-Haves): Experience working in a call center or inbound/outbound contact center (phone, chat, and/or video). Prior experience in the banking or financial services industry (e.g., as a Personal Banker managing high client volume).

Experience in Sales (up-selling, cross-selling, or referring products). Background in Retail or Hospitality with a strong focus on customer service branding. Take the Next Step!

Join a company that values your growth and contributions. If you’re interested in the Bilingual Customer Service Banker (English/Spanish) role apply now or contact us for immediate consideration! Brittney Blackman | bblackman@alinestaffing.com | text 5867107970

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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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