ZipRecruiter

Log In

1

Bilingual Customer Service Manager Jobs (NOW HIRING)

T-Cetra LLC

PART TIME Bilingual CSR (3pm-9pm)

Dublin, OH · On-site

$17/hr

Customer Service Manager We're constantly developing new and creative ways to solve the industry ... The Bilingual CSR will have the opportunity to provide technical assistance to T-CETRA merchants ...

T-Cetra LLC

PART TIME Bilingual CSR (1pm-6pm)

Dublin, OH · On-site

$17/hr

Customer Service Manager We're constantly developing new and creative ways to solve the industry ... The Bilingual CSR will have the opportunity to provide technical assistance to T-CETRA merchants ...

IBEX

Bilingual Customer Service

San Antonio, TX · On-site

$14 - $17.75/hr

Bilingual Customer Service Representative - Medical Transportation As a Bilingual Customer Service Representative, you'll play a vital role in helping individuals get to their medical appointments.

next page

Showing results 1-20

All JobsBilingual Customer Service Manager Jobs

Bilingual Customer Service Manager information

See salary details

$9

$17

$25

How much do bilingual customer service manager jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for bilingual customer service manager in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bilingual Customer Service Manager, and why are they important?

To thrive as a Bilingual Customer Service Manager, you need excellent proficiency in at least two languages, strong leadership abilities, and experience in customer service management. Familiarity with CRM platforms, call center software, and quality assurance tools is typically required, along with certifications such as Six Sigma or customer service management credentials. Outstanding interpersonal skills, problem-solving abilities, and cultural sensitivity are vital soft skills for building rapport and leading diverse teams. These skills and qualifications are crucial for ensuring effective communication, high customer satisfaction, and efficient team operations in multilingual environments.

How does a Bilingual Customer Service Manager typically support both customers and team members in a multilingual environment?

A Bilingual Customer Service Manager plays a crucial role in bridging communication gaps between customers and the service team by assisting with inquiries and resolving issues in multiple languages. They often oversee a diverse team, ensuring that language support protocols are in place and that staff are trained to handle cultural nuances. Additionally, they collaborate closely with other departments, such as sales and technical support, to address complex customer needs and improve the overall service experience for clients from different backgrounds.

What does a Bilingual Customer Service Manager do?

A Bilingual Customer Service Manager oversees customer service teams and ensures effective communication with clients in multiple languages. They handle customer inquiries, resolve issues, and implement service policies while bridging language and cultural gaps. Their role often includes training staff, monitoring performance, and improving customer satisfaction for diverse customer bases. This position is crucial for companies serving clients who speak different languages, as it helps enhance service quality and build strong relationships.

What is the difference between Bilingual Customer Service Manager vs Customer Service Supervisor?

AspectBilingual Customer Service ManagerCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; often a bachelor's degree; bilingual proficiencyHigh school diploma or equivalent; leadership experience; bilingual skills often preferred
Work EnvironmentCall centers, corporate offices, retail settingsCustomer service departments, retail stores, call centers
Employer & Industry UsageUsed across industries requiring bilingual support, including retail, healthcare, and techCommon in retail, hospitality, and service industries

The Bilingual Customer Service Manager oversees customer service teams, manages operations, and ensures quality support, often requiring leadership skills and bilingual proficiency. The Customer Service Supervisor typically supervises daily team activities, handles escalations, and reports to management. While both roles require bilingual skills and customer service experience, the manager has broader responsibilities including strategic planning and team development.

What cities are hiring for Bilingual Customer Service Manager jobs? Cities with the most Bilingual Customer Service Manager job openings:
What are the most commonly searched types of Bilingual Customer Service jobs? The most popular types of Bilingual Customer Service jobs are:
What states have the most Bilingual Customer Service Manager jobs? States with the most job openings for Bilingual Customer Service Manager jobs include:
Bilingual Customer Service Manager jobs near you

Bilingual Customer Service

One Ten Inc

Atlanta, GA • On-site

$15 - $18.75/hr

Other

Posted 2 days ago

Job description

Job Number: 2319
External Description:
General OT Requirements:
  • Candidates must have been actively working within the last 12 months.
  • Candidates need to possess a minimum of two years of experience in their preferred industry.
  • Candidates must have a complete resume that includes details of previous experience.
Vertical BQ's:
  • 2+ years of experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
  • Solid computer multitasking skills
  • Bilingual
  • Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities

Job Number: CR-Bilingual Customer Service
Community / Marketing Title: Bilingual Customer Service
Location_formattedLocationLong: Atlanta, GA, Georgia US

Apply