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Bilingual Customer Service Manager Jobs (NOW HIRING)

AppleOne

Bilingual Customer Service

Santa Barbara, CA · On-site

$25/hr

Job Summary We are seeking a Bilingual Customer Service professional for a temp-to-hire Client ... This role supports a busy real estate and property management office serving residential ...

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How much do bilingual customer service manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for bilingual customer service manager in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What does a bilingual customer service manager do?

A Bilingual Customer Service Manager oversees customer service teams and ensures effective communication with clients in multiple languages. They handle customer inquiries, resolve issues, and implement service policies while bridging language and cultural gaps. Their role often includes training staff, monitoring performance, and improving customer satisfaction for diverse customer bases. This position is crucial for companies serving clients who speak different languages, as it helps enhance service quality and build strong relationships.

What are the key skills and qualifications needed to thrive as a bilingual customer service manager?

To thrive as a Bilingual Customer Service Manager, you need excellent proficiency in at least two languages, strong leadership abilities, and experience in customer service management. Familiarity with CRM platforms, call center software, and quality assurance tools is typically required, along with certifications such as Six Sigma or customer service management credentials. Outstanding interpersonal skills, problem-solving abilities, and cultural sensitivity are vital soft skills for building rapport and leading diverse teams. These skills and qualifications are crucial for ensuring effective communication, high customer satisfaction, and efficient team operations in multilingual environments.

What is the difference between Bilingual Customer Service Manager vs Customer Service Supervisor?

AspectBilingual Customer Service ManagerCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; often a bachelor's degree; bilingual proficiencyHigh school diploma or equivalent; leadership experience; bilingual skills often preferred
Work EnvironmentCall centers, corporate offices, retail settingsCustomer service departments, retail stores, call centers
Employer & Industry UsageUsed across industries requiring bilingual support, including retail, healthcare, and techCommon in retail, hospitality, and service industries

The Bilingual Customer Service Manager oversees customer service teams, manages operations, and ensures quality support, often requiring leadership skills and bilingual proficiency. The Customer Service Supervisor typically supervises daily team activities, handles escalations, and reports to management. While both roles require bilingual skills and customer service experience, the manager has broader responsibilities including strategic planning and team development.

What cities are hiring for Bilingual Customer Service Manager jobs?

Cities with the most Bilingual Customer Service Manager job openings:

What are the most commonly searched types of Bilingual Customer Service jobs?

The most popular types of Bilingual Customer Service jobs are:

What states have the most Bilingual Customer Service Manager jobs?

States with the most job openings for Bilingual Customer Service Manager jobs include:

Bilingual Customer Service Manager jobs near you
Infographic showing various Bilingual Customer Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service

AppleOne

Santa Barbara, CA • On-site

$25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago

Job description

Job Summary
We are seeking a Bilingual Customer Service professional for a temp-to-hire Client Services Specialist opportunity in Santa Barbara, CA. This role supports a busy real estate and property management office serving residential, commercial, and mixed-use properties.
The ideal candidate is professional, calm under pressure, highly organized, and comfortable assisting tenants, applicants, residents, and walk-in customers. This is a great opportunity for someone who enjoys customer support, administrative coordination, leasing support, and working as part of a collaborative team.
This position offers the chance to join a stable, service-focused office environment with supportive leadership, consistent day-to-day interaction, and opportunities to build strong property management and client service experience. Success in this role requires excellent communication, attention to detail, and the ability to manage multiple priorities with professionalism.
Key Responsibilities
- Assist walk-in customers, tenants, residents, and rental applicants with leasing, move-out, ledger, and general office questions.
- Process rental applications, including credit reports, rental history verification, employment verification, and applicant approval or denial communication.
- Draft rental agreements and addendums, set up leases for electronic signature, and follow up on completion and deposit payments.
- Process and track lease assignments, subleases, resident add-ons, and related documentation.
- Answer and route incoming calls professionally, screen callers, gather required information, and update resident notes in Appfolio.
- Support front office operations, including opening and distributing mail, receiving and date-stamping checks, providing receipts, and maintaining a neat lobby, conference room, and workspace.
Compensation and Benefits
- Pay range: $22 to $25 per hour.
- Job type: Temp-to-hire.
- Location: Santa Barbara, CA.


Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Company Description

This company offers growth and a great group of people to work with.

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About AppleOne

Sourced by ZipRecruiter

AppleOne is a renowned staffing service based in Glendale, California, USA. Positioned in the Human Resources industry, the company offers extensive staffing and recruiting solutions, such as temporary, full-time, and part-time placement, to companies across diverse industry sectors. The company was established by Bernie Howroyd in 1964, launching the business to aid others in finding excellent jobs and companies in finding excellent people.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1964

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