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Berk's Insurance

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Insurance Customer Service Representative

Norristown, PA · On-site

$35K/yr (+ commission)

We are seeking an entry level Bi-lingual Insurance Customer Service Representative to join our team! We will provide Property & Casualty Insurance training along with Pennsylvania Notary ...

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How much do entry level bilingual customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level bilingual customer service in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Bilingual Customer Service vs Entry Level Customer Support Specialist?

AspectEntry Level Bilingual Customer ServiceEntry Level Customer Support Specialist
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or equivalent; basic technical skills
Work EnvironmentCall centers, retail, service industriesCall centers, tech companies, retail
Employer & Industry UsageCustomer service departments across various industriesTechnical support, product assistance roles
Search & Comparison IntentUnderstanding bilingual roles in customer serviceTechnical or product support roles for entry level

Entry Level Bilingual Customer Service focuses on assisting customers in multiple languages, often in call centers or retail settings. Entry Level Customer Support Specialist may involve technical support or product assistance, sometimes requiring basic technical knowledge. Both roles serve customer needs but differ in language requirements and technical focus.

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Insurance Customer Service Representative

Berk's Insurance

Norristown, PA • On-site

$35K/yr (+ commission)

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

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Job description

We are seeking an entry level Bi-lingual Insurance Customer Service Representative to join our team! We will provide Property & Casualty Insurance training along with Pennsylvania Notary Certification and PennDot Title Agent Training.

Responsibilities:

  • Present and sell insurance policies to new and existing clients
  • Develop and calculate suitable plans based on clients' needs
  • Resolve client inquiries and complaints
  • Expand business reach through networking techniques
  • Comply with insurance standards and regulations
  • Track and identify areas of improvement
  • Bilingual customer service representative English and Spanish

Qualifications:

  • Previous experience not needed will train from the ground Property & Casualty Insurance, Notary and PennDOT Certification.
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask
  • Entry level sales experience needed
  • Must be Bi-Lingual English and Spanish