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Amazon Bilingual Customer Service Jobs (NOW HIRING)

ibex

Bilingual Customer Service

San Antonio, TX · On-site

$14 - $17.50/hr

Bilingual Customer Service Representative - Medical Transportation As a Bilingual Customer Service Representative, you'll play a vital role in helping individuals get to their medical appointments.

RemX

Bilingual Customer Service Agent

Atlanta, GA · On-site

$19/hr

Bilingual Customer Service Agent * Schedule: Monday-Friday, 10:00 AM - 7:00 PM * Pay: $19.00/hour starting * Training Start Dates: Tentatively July 27th or August 3rd * Location: Sandy Springs, GA

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How much do amazon bilingual customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for amazon bilingual customer service in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Amazon Bilingual Customer Service position, and why are they important?

To thrive as an Amazon Bilingual Customer Service representative, you need strong proficiency in at least two languages, customer service experience, and a high school diploma or equivalent. Competence with CRM systems, online chat platforms, and ticketing tools is often required. Outstanding communication, problem-solving abilities, and patience are important soft skills for building rapport and resolving customer concerns effectively. These skills are vital to ensure consistent customer satisfaction and smooth interactions in a fast-paced, multilingual environment.

What is an Amazon Bilingual Customer Service job?

An Amazon Bilingual Customer Service job involves assisting customers in two languages, typically English and another language, such as Spanish or French. Representatives handle inquiries about orders, deliveries, returns, and account issues through phone, chat, or email. Strong communication skills and knowledge of Amazon's policies are essential. This role requires problem-solving abilities and a customer-focused mindset to ensure a positive shopping experience. It may be remote or office-based, depending on location and company needs.

What are some typical challenges faced by Amazon Bilingual Customer Service representatives, and how can they be addressed?

Amazon Bilingual Customer Service representatives often manage high call or chat volumes and must provide seamless support to customers in both supported languages, which can be challenging when switching between language contexts. They may encounter situations involving complex order issues or upset customers, requiring quick thinking and empathy to resolve. To address these challenges, Amazon provides comprehensive training, ongoing coaching, and access to knowledge bases. Maintaining strong communication and time management skills can also help representatives remain effective and resilient in their roles.

More about Amazon Bilingual Customer Service jobs
What cities are hiring for Amazon Bilingual Customer Service jobs? Cities with the most Amazon Bilingual Customer Service job openings:
What are the most commonly searched types of Amazon Bilingual Customer Service jobs? The most popular types of Amazon Bilingual Customer Service jobs are:
What states have the most Amazon Bilingual Customer Service jobs? States with the most job openings for Amazon Bilingual Customer Service jobs include:
What job categories do people searching Amazon Bilingual Customer Service jobs look for? The top searched job categories for Amazon Bilingual Customer Service jobs are:
Amazon Bilingual Customer Service jobs near you
Infographic showing various Amazon Bilingual Customer Service job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,285 per year, or $17.4 per hour.
Bilingual Customer Service

Bilingual Customer Service

Elwood Staffing

Oxford, AL

$17/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Bilingual Customer Service

Customer Service Representative (Bilingual)

Company Profile

Local materials sourcing, manufacturing, and supply-chain company

What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

  • Medical/Vision/Dental/Rx plans
  • Holiday Pay
  • Teladoc (online care)
  • Referral Bonus Incentive
  • Weekly Pay
  • 401k
  • And More!

Bilingual Customer Service Details:

  • Temp-to-Hire position
  • $17.00 /hour
  • Full Time work available
  • First Shift (Monday through Friday from 08:00am to 05:00pm)

Bilingual Customer Service 1st Shift

  • Provide customer service and support in both English and Spanish via phone, email, chat, or in person.
  • Assist customers with questions regarding products, services, accounts, orders, billing, and company policies. Translate and explain information clearly between Spanish-speaking customers and company staff.
  • Resolve customer complaints and concerns in a professional and timely manner.
  • Document customer interactions, requests, and resolutions in company systems.
  • Process orders, returns, exchanges, payments, and account updates as needed.
  • Follow up with customers to ensure issues have been resolved and satisfaction has been achieved

Bilingual Customer Service Qualifications:

  • Must be bilingual (English and Spanish)
  • Previous Customer Service Experience
  • Proficient in Word, Excel and Outlook.
  • Applicant may be subject to a background check
  • Pre-employment drug screen is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

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Visit, email, call, or text us today! Walk-ins are welcome! !

Oxford, AL

521 Davis Loop

Oxford, AL 36203


*See above for qualifications

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