ZipRecruiter

Log In

1

Amazon Bilingual Customer Service Jobs (NOW HIRING)

CFS

Bilingual Customer Service Representative

Hudson, OH · On-site

$43K - $46K/yr

Job title: Bilingual Customer Service Representative Location: On-site in Hudson, OH Schedule: Monday-Friday Salary: $43,000 - $46,000 depending on experience Why This Opportunity Stands Out:

next page

Showing results 1-20

All JobsAmazon Bilingual Customer Service Jobs

Amazon Bilingual Customer Service information

See salary details

$9

$17

$25

How much do amazon bilingual customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for amazon bilingual customer service in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Amazon bilingual customer service position?

To thrive as an Amazon Bilingual Customer Service representative, you need strong proficiency in at least two languages, customer service experience, and a high school diploma or equivalent. Competence with CRM systems, online chat platforms, and ticketing tools is often required. Outstanding communication, problem-solving abilities, and patience are important soft skills for building rapport and resolving customer concerns effectively. These skills are vital to ensure consistent customer satisfaction and smooth interactions in a fast-paced, multilingual environment.

What is an Amazon bilingual customer service?

An Amazon Bilingual Customer Service job involves assisting customers in two languages, typically English and another language, such as Spanish or French. Representatives handle inquiries about orders, deliveries, returns, and account issues through phone, chat, or email. Strong communication skills and knowledge of Amazon's policies are essential. This role requires problem-solving abilities and a customer-focused mindset to ensure a positive shopping experience. It may be remote or office-based, depending on location and company needs.

What are some typical challenges faced by Amazon bilingual customer service representatives, and how can they be addressed?

Amazon Bilingual Customer Service representatives often manage high call or chat volumes and must provide seamless support to customers in both supported languages, which can be challenging when switching between language contexts. They may encounter situations involving complex order issues or upset customers, requiring quick thinking and empathy to resolve. To address these challenges, Amazon provides comprehensive training, ongoing coaching, and access to knowledge bases. Maintaining strong communication and time management skills can also help representatives remain effective and resilient in their roles.

More about Amazon Bilingual Customer Service jobs
What cities are hiring for Amazon Bilingual Customer Service jobs? Cities with the most Amazon Bilingual Customer Service job openings:
What are the most commonly searched types of Amazon Bilingual Customer Service jobs? The most popular types of Amazon Bilingual Customer Service jobs are:
What states have the most Amazon Bilingual Customer Service jobs? States with the most job openings for Amazon Bilingual Customer Service jobs include:
What job categories do people searching Amazon Bilingual Customer Service jobs look for? The top searched job categories for Amazon Bilingual Customer Service jobs are:
Amazon Bilingual Customer Service jobs near you
Infographic showing various Amazon Bilingual Customer Service job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service

Integrity Trade Services

Mokena, IL • On-site

$20/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Job Title: Bilingual Customer Service
Pay: $20.00/hr
Shift: 8:00 am to 5:00 pm Mon- Fri
Location: Mokena, IL - On-site
Integrity Trade Services is hiring a Bilingual Customer Service Representative for our manufacturing client to start immediately at $20/hr. Receive comprehensive benefits through ITS upon hire!
Responsibilities
  • Maintain relationships with existing and new customers
  • Know product specifications, pricing, SOPs, and promotions
  • Keep showroom organized, neat, and safe
  • Read and analyze customer room layouts, retrieve product codes
  • Enter and verify orders in the system, ensuring customer satisfaction
  • Collect payments and review customer accounts regularly
  • Assist with returns and replacements
  • Organize and maintain customer files and records
  • Attend training and networking events as needed
  • Support event preparation and implementation

Qualifications
  • High School Diploma or equivalent
  • Minimum of 2 years of Customer Service experience
  • Bilingual (English/Spanish) preferred
  • Experience with Order Entry programs and CRM systems like QuickBooks, Fishbowl, or NetSuite
  • Proficient in Microsoft Office

Skills
  • Customer Service expertise
  • Bilingual in Spanish
  • Proficient in Windows and Excel
  • Strong communication skills
  • Organized and detail-oriented

Why choose Integrity Trade Services
At Integrity Trade Services, we value our employees by offering a competitive weekly paycheck and a comprehensive benefits package, including medical, dental, vision insurance, 401(k) with match, paid leave, and more. We prioritize safety, fairness, and career growth.
Interested? Click Apply and check your email for follow-up instructions to complete your candidate profile with us.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Insurance available through Benefits in a Card (BIC).
IL Paid Leave for All Workers: Up to 40 hours annually.
401(k) with company match for eligible employees.
Learn more at www.itsstaffing.com

Apply