Bilingual Customer Service Representative
Shift/Hours: Monday - Friday 8am to 5pm
Pay Rate: $17 /hr.
Location: Houston, TX 77026
Experience: At least 1 year CSR, 3-4 years Construction/ Warehouse experience preferred.
Immediate Opening! Apply today, start next week!
Our client is looking for a bilingual customer service representative to assist with client account operations. If you have construction/ building material and customer service experience, this may be the perfect fit for you.
Bilingual Customer Service Representative Duties and Responsibilities:
- Input customer orders received into computer system, Macola
- Answer customer inquiries about products and orders
- Work with assigned house accounts to ensure that the highest levels of customer service is achieved
- Work and communicate with production supervisor to ensure that last minute or "hot" orders are fulfilled
- Understand and be able to price per company guidelines and quoting
- Assist outside sales representatives with accounts and customer inquiries
- Resolve shipping inquiries and maintain close liaison with other department to maintain completion
- Interact with various departments to process quotes ,returns, credits, and payments
Bilingual Customer Service Representative Qualifications:
- Must have previous customer service experience
- Must have a working knowledge of measurements, dimensions, and weight
- Prior knowledge in packaging, production, and construction preferred
- Must have experience with various computer software including Excel and heavy email
- Must be strong customer service driven and have verifiable customer relations skills
Bilingual Customer Service Representative Special Requirements:
- 3-4 YEARS Customer Service Driven
- Importance of priority and accuracy
- Willing to take on additional responsibilities as dictated by business needs or management
- Mathematical experience
- Construction and warehousing knowledge a must
Benefits of working with PrideStaff:
- Medical, Rx, and Wellness Benefits
- Dental and Vision Plan Options
- Short-term Disability
- 401(k) Retirement Plan
- Holiday Pay
Company Description
Today’s job market is ultra-complex. Placing just the right people into just the right jobs doesn’t happen by chance. It’s a science. At PrideStaff, we’ve mastered the art of staffing to help our clients and candidates achieve their goals. Whether you’re a company looking for a true partner, or a job seeker looking to land a new position, PrideStaff experts eliminate guesswork and get results.