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Remote Cibc Customer Service Representative Jobs

PharmaCentra, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative (Full-Time) Location: Fully Remote Job Summary: The Customer Service Representative is responsible for managing healthcare-related tasks related to communication with ...

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How much do remote cibc customer service representative jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote cibc customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Cibc Customer Service Representative vs Remote TD Bank Customer Service Representative?

AspectRemote Cibc Customer Service RepresentativeRemote TD Bank Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based call centerRemote, home-based call center
Employer & IndustryCIBC, banking and financial servicesTD Bank, banking and financial services
Job FunctionsAssist customers with banking inquiries, account management, and transactionsAssist customers with banking inquiries, account management, and transactions

Both roles involve remote customer service within the banking industry, requiring similar credentials and work environments. The main difference lies in the employer, with CIBC and TD Bank being distinct financial institutions. Candidates should consider the specific bank they wish to work for when choosing between these roles.

More about Remote Cibc Customer Service Representative jobs
What cities are hiring for Remote Cibc Customer Service Representative jobs? Cities with the most Remote Cibc Customer Service Representative job openings:
What are the most commonly searched types of Cibc Customer Service Representative jobs? The most popular types of Cibc Customer Service Representative jobs are:
What states have the most Remote Cibc Customer Service Representative jobs? States with the most job openings for Remote Cibc Customer Service Representative jobs include:
What job categories do people searching Remote Cibc Customer Service Representative jobs look for? The top searched job categories for Remote Cibc Customer Service Representative jobs are:
Remote Cibc Customer Service Representative jobs near you
Infographic showing various Remote Cibc Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 92% Full Time, 4% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (Remote)

Customer Care Expertise LLC

Saint Petersburg, FL • Remote

$16.50 - $22.25/hr

Full-time

Posted 27 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree