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Customer Service Representative Car Dealership Jobs

Valvoline

Customer Service Rep/Car Wash Attendant

Putnam, CT · On-site

$12.75 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CW4095- Customer Service Rep/Car Wash Attendant Car Wash Employees Wanted!!! Mr. Sparkle is currently looking for qualified employees to work in our Car Wash!! Car wash attendants are responsible for ...

Hopkins Ford

Customer Service Representative

Elgin, IL · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, your responsibilities include answering phone calls, texts, online chats, and emails from customers interested in buying a vehicle at your car dealership. In ...

Hopkins Ford

Customer Service Representative

Elgin, IL · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, your responsibilities include answering phone calls, texts, online chats, and emails from customers interested in buying a vehicle at your car dealership. In ...

The Reynolds and Reynolds Company

Be Seen First

Customer Service Representative

College Station, TX · On-site

$13.25 - $18/hr

  • Medical

  • Dental

  • Vision

As a Customer Service Representative, you will assist customers by phone and email to troubleshoot ... car dealership software, services, and forms to help dealerships deliver better results and ...

Car Guys Inc.

Dealership Service Manager

Windham, NH · On-site

$100K - $150K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Must have a customer focused mindset Automotive Parts and Service Director, Dealership Parts and Service Director, Automotive dealership parts and service director, Car Dealership Parts and service ...

Car Guys Inc.

Dealership Service Manager

Stanley, WI · On-site

$100K - $150K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Must have a customer focused mindset Automotive Parts and Service Director, Dealership Parts and Service Director, Automotive dealership parts and service director, Car Dealership Parts and service ...

New

Fenton Nissan West

Customer Service Representative

Ardmore, OK · On-site

$13.50 - $18.50/hr

... car options every day, we are bound to have something that will interest you. We have dealerships ... We are seeking a Customer Service Representative to join our team! You will be responsible for ...

Arlington Toyota

Customer Service Representative

Jacksonville, FL

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

With our new dealership and over 800 vehicles in stock, we're selling 600-800 vehicles every month ... Apply now for immediate consideration. (SEE FULL BELOW) Car Rental Associate In this position you ...

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Customer Service Representative Car Dealership information

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How much do customer service representative car dealership jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service representative car dealership in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Car Dealership vs Sales Associate Car Dealership?

AspectCustomer Service Representative Car DealershipSales Associate Car Dealership
Primary RoleAssist customers with service inquiries, scheduling, and supportEngage customers to sell vehicles and close sales
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, negotiation
Work EnvironmentService department, customer loungeShowroom, sales floor
CredentialsHigh school diploma, customer service experienceHigh school diploma, sales experience often preferred

While both roles work within the car dealership industry, Customer Service Representatives focus on supporting existing customers with service needs, whereas Sales Associates actively seek new sales and customer acquisition. Understanding these differences helps job seekers identify the right career path within automotive retail.

What are some typical challenges faced by a customer service representative at a car dealership, and how can they be managed?

Customer Service Representatives at car dealerships often handle high volumes of customer inquiries, which can range from vehicle availability to service appointments. Managing customer expectations and resolving complaints, especially during peak sales periods, can be challenging. Success in this role often depends on effective communication, staying organized, and working closely with sales and service teams to provide accurate information. Seeking support from colleagues and utilizing dealership CRM systems can help manage these challenges efficiently.

What are the key skills and qualifications needed to thrive as a customer service representative at a car dealership?

To thrive as a Customer Service Representative at a car dealership, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, dealership management systems, and sometimes basic automotive knowledge are typically required. Outstanding interpersonal skills, patience, and a positive attitude help you build rapport with customers and handle challenging situations. These skills and qualities are crucial for ensuring customer satisfaction, repeat business, and smooth dealership operations.

What does a customer service representative do at a car dealership?

A Customer Service Representative at a car dealership assists customers with inquiries about vehicles, services, and dealership policies. They handle phone calls, emails, and in-person visits, helping customers schedule test drives, service appointments, and resolve any concerns or complaints. Additionally, they may help process paperwork, follow up with clients, and ensure a positive customer experience throughout the sales or service process.
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Customer Service Representative Car Dealership jobs near you

Customer Service Representative

Airport Marina Honda

Los Angeles, CA • On-site

$17.25 - $23.50/hr

Other

Re-posted 19 days ago

Job description

Customer Service Representative

Airport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative.

The ideal candidate will be professional and positive, with a very friendly and outgoing attitude.

The Customer Service Representative is responsible for ensuring customer satisfaction and communicating with our service customers.

Must be comfortable talking with all levels of customers, and be computer literate. Good with clerical duties and phone follow-up calls.

A person with experience in car dealerships, hotels, restaurants and concierge backgrounds would excel and do very well in this position.

The Customer Service Rep position has a pay scale consisting of the following elements and ranges. Wages include base hourly compensation of 16.78 an hour. The position also pays a bonus on individual performance that may range from $0.00 (if benchmarks are not met) without any fixed upper limit.

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