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Tryfacta

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Bilingual Customer Service Representatives

Miami, FL · On-site

$17.94/hr

Customer Service Representative 2 Location: Miami, FL 33146 Duration: 6 months Work Schedule: 8:00 AM - 5:00 PM Responsibilities for this position include, but are not limited to: * ​​​Minimum ...

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How much do bilingual customer service representatives jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for bilingual customer service representatives in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Customer Service Representatives vs Customer Support Specialists?

AspectBilingual Customer Service RepresentativesCustomer Support Specialists
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentCall centers, customer service departmentsCall centers, online support, technical support teams
Industry UsageRetail, telecommunications, finance, healthcareTechnology, software, electronics, retail
Search & Comparison IntentCustomer service roles requiring language skillsTechnical or product support roles

While both roles involve assisting customers, Bilingual Customer Service Representatives focus on communication in multiple languages, often in call centers or customer service departments. Customer Support Specialists may handle technical issues or product-specific inquiries, sometimes requiring specialized knowledge. The key difference lies in language skills versus technical expertise, though both roles are essential in customer-facing industries.

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Bilingual Customer Service Representatives jobs near you
Infographic showing various Bilingual Customer Service Representatives job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service Representatives

Tryfacta

Miami, FL • On-site

$17.94/hr

Contractor

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position Title: Customer Service Representative 2
Location: Miami, FL 33146
Duration: 6 months
Work Schedule: 8:00 AM – 5:00 PM

Responsibilities for this position include, but are not limited to:

  • ​​​Minimum 2 years performed Customer Svc. Rep. functions (i.e., Call Center environment handling high call volume regarding complaints, call escalations, customer accounts, and billing inquiries).
  • Knowledge of utility department rates, credit procedures, and billing practices.
  • Preferred – English/Spanish

Company Description

About US:
Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.

Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!

Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.