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Bilingual Customer Service Representatives Jobs (NOW HIRING)

eTeam

Bilingual Customer Service Representative

Baltimore, MD · On-site

$15.50 - $19.50/hr

Escalating complex issues to senior representatives or supervisors as needed. * Maintaining ... A Junior Bilingual Customer Service Representative should have fluency in both English and the ...

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How much do bilingual customer service representatives jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for bilingual customer service representatives in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Customer Service Representatives vs Customer Support Specialists?

AspectBilingual Customer Service RepresentativesCustomer Support Specialists
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentCall centers, customer service departmentsCall centers, online support, technical support teams
Industry UsageRetail, telecommunications, finance, healthcareTechnology, software, electronics, retail
Search & Comparison IntentCustomer service roles requiring language skillsTechnical or product support roles

While both roles involve assisting customers, Bilingual Customer Service Representatives focus on communication in multiple languages, often in call centers or customer service departments. Customer Support Specialists may handle technical issues or product-specific inquiries, sometimes requiring specialized knowledge. The key difference lies in language skills versus technical expertise, though both roles are essential in customer-facing industries.

More about Bilingual Customer Service Representatives jobs
What cities are hiring for Bilingual Customer Service Representatives jobs? Cities with the most Bilingual Customer Service Representatives job openings:
What states have the most Bilingual Customer Service Representatives jobs? States with the most job openings for Bilingual Customer Service Representatives jobs include:
What job categories do people searching Bilingual Customer Service Representatives jobs look for? The top searched job categories for Bilingual Customer Service Representatives jobs are:
Bilingual Customer Service Representatives jobs near you
Infographic showing various Bilingual Customer Service Representatives job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service Reps. Needed

HealthCare Talent

Orange, CA • On-site

$16.50 - $20.75/hr

Contractor

Re-posted 13 days ago

Job description

Company Description

Are you looking for a great opportunity in beautiful Orange, CA?  Healthcare Talent is assisting our client in their search for a bilingual Customer Service Representative (CSR). The CSR is the first line of contact for members and providers and is vital to the success of our business. The CSR will assist members and providers with questions related to the Medi-Cal, Healthy Families, and OneCare programs for Orange County. 

Job Description
  • Processing member and/or provider information, answering member questions, referring issues to health networks and/or making recommendations for further contacts within the organization.
  • Documents information via the computer system.
  • Verify member eligibility for providers.
  • Function efficiently and productively in a high volume telephone call center.
  • Provide follow-up assistance as needed.
  • Assist data entry and other departments with special projects as needed.
  • Establish and maintain effective interpersonal relationships with members, coworkers and the public.
  • Speak, understand, read and/or write a second language in addition to English may be required for some assignments.
  • Other duties as assigned by management.
Qualifications
  • High school diploma or equivalent required.
  • Minimum 2 years experience in a customer/member service or call center capacity.
  • HMO, Medi-Cal/Medicaid and health services experience preferred.
  • Bilingual in English and either Spanish, Vietnamese, Farsi, or Korean is required.
Additional Information

If you feel that you have the skills we require, please respond to this posting with your contact information and your resume in a Word document.  We look forward to hearing from you today!  

www.healthcaretalent.net

https://www.facebook.com/HCTalent

Apply