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Bilingual Customer Care Rep Jobs (NOW HIRING)

Assurant, Inc

Bilingual Customer Care Representative

$16.23 - $27.75/hr

Bilingual Customer Care Representative Location: Remote | Job Type: Full-Time Schedule: Shifts may include evenings and weekends Compensation: Competitive pay + shift differentials for nights ...

Assurant

Bilingual Customer Care Representative

$16.23 - $27.75/hr

Bilingual Customer Care Representative Location: Remote | Job Type: Full-Time Schedule: Shifts may include evenings and weekends Compensation: Competitive pay + shift differentials for nights ...

Amplifon

BILINGUAL Customer Care Representative

Waco, TX · On-site

$16/hr

Customer Care Representative We are seeking a Customer Care Representative who is ready to join an ... Bilingual in Spanish and English. * 1+ years of experience in a call center environment, high ...

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Bilingual Customer Care Rep information

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$25

How much do bilingual customer care rep jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for bilingual customer care rep in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Customer Care Rep vs Customer Service Associate?

AspectBilingual Customer Care RepCustomer Service Associate
CredentialsHigh school diploma; bilingual proficiencyHigh school diploma; basic communication skills
Work EnvironmentCall centers, support desks, online chatRetail stores, call centers, offices
Industry UsageCustomer support, technical support, salesRetail, hospitality, telecommunications
Search & Comparison IntentFocus on bilingual skills and support rolesGeneral customer service roles

The main difference is that a Bilingual Customer Care Rep specializes in assisting customers in two languages, often in call centers or online support, while a Customer Service Associate provides general support in various industries, usually in retail or face-to-face settings. Both roles require strong communication skills, but the bilingual aspect is unique to the Bilingual Customer Care Rep.

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Bilingual Customer Care Rep jobs near you
Infographic showing various Bilingual Customer Care Rep job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Care Representative

JM Family

Saint Louis, MO • On-site

$15 - $19/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Bilingual Customer Care Representative

Southeast Toyota Finance, a subsidiary of JM Family Enterprises, is seeking Bilingual Customer Care Representatives to provide high-quality, phone-based support to customers. This role is responsible for handling inbound calls, resolving account-related inquiries, and delivering a professional and positive customer experience in a fast-paced, high-volume contact center environment. Successful candidates are clear communicators who can navigate multiple systems while maintaining accuracy and compliance.

Key Responsibilities
  • Handle inbound customer calls using a dialer system to address account questions and service needs
  • Clearly and accurately explain auto finance information to customers in a professional manner
  • Research, resolve, and document customer inquiries and issues using internal systems
  • Accurately calculate and communicate payoffs, extension fees, rewrites, and quotes
  • Prepare and send professional written correspondence when required
  • Navigate multiple systems and screens simultaneously to support efficient call handling
  • Meet established quality, productivity, and compliance standards
  • Demonstrate sound judgment, empathy, and professionalism in all customer interactions
Qualifications
  • Clear, confident, and professional verbal and written communication skills
  • Proficiency with PC applications, including data entry and navigating multiple systems and dual screens
  • Ability to work effectively in a high-volume, metrics-driven customer service environment
  • Strong attention to detail and accuracy, particularly when handling financial information
  • Ability to multitask, manage time effectively, and work independently
  • Prior customer service experience preferred
  • Knowledge of retail or lease auto finance is a plus
  • Bilingual proficiency in Spanish and English REQUIRED

Apply