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Bilingual Customer Care Rep Jobs (NOW HIRING)

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Bilingual Customer Care Representative

$16.23 - $27.75/hr

Bilingual Customer Care Representative Location: Remote | Job Type: Full-Time Schedule: Shifts may include evenings and weekends Compensation: Competitive pay + shift differentials for nights ...

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How much do bilingual customer care rep jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for bilingual customer care rep in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Customer Care Rep vs Customer Service Associate?

AspectBilingual Customer Care RepCustomer Service Associate
CredentialsHigh school diploma; bilingual proficiencyHigh school diploma; basic communication skills
Work EnvironmentCall centers, support desks, online chatRetail stores, call centers, offices
Industry UsageCustomer support, technical support, salesRetail, hospitality, telecommunications
Search & Comparison IntentFocus on bilingual skills and support rolesGeneral customer service roles

The main difference is that a Bilingual Customer Care Rep specializes in assisting customers in two languages, often in call centers or online support, while a Customer Service Associate provides general support in various industries, usually in retail or face-to-face settings. Both roles require strong communication skills, but the bilingual aspect is unique to the Bilingual Customer Care Rep.

What is a bilingual customer care representative?

A bilingual customer care representative is a professional who provides customer support in two languages, helping clients resolve issues, answer questions, and process transactions. They often use communication tools like phone, email, or chat and may require language proficiency certifications or training in customer service skills.
More about Bilingual Customer Care Rep jobs
What cities are hiring for Bilingual Customer Care Rep jobs? Cities with the most Bilingual Customer Care Rep job openings:
What states have the most Bilingual Customer Care Rep jobs? States with the most job openings for Bilingual Customer Care Rep jobs include:
What job categories do people searching Bilingual Customer Care Rep jobs look for? The top searched job categories for Bilingual Customer Care Rep jobs are:
Bilingual Customer Care Rep jobs near you
Infographic showing various Bilingual Customer Care Rep job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Care Representative

CAPITAL Services

Brookings, SD • On-site

$18.40/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Onsite Bilingual Customer Care Representative
$18.40/hr + monthly incentives
Monday–Friday | 10:30am–7:00pm | NO FINES DE SEMANA!


¿Estás buscando una empresa que valore tu opinión y que esté invertida en ti? Here at CAPITAL Services, we are focused on the success of our people – employees, customers, and clients. As a member of our Customer Care team, you’ll empathize with customers, identify solutions, and make a positive impact on their day through phone interactions.

Training & Support
Complete a full-time, paid 4-week training program to gain the knowledge, skills, and confidence needed to succeed. Our self-paced training includes hands-on learning, on-the-job experience, and mentorship to ensure you’re fully prepared and supported in your role.

Do these qualities sound like you? Our Bilingual Customer Care Representatives are:

  • Smooth, efficient, and confident phone communicators—the voice of our company en inglés y en Español
  • Calm under pressure, adaptable, and resilient
  • Creative problem solvers focused on finding the right solution for each customer
  • Organized and efficient when documenting accounts while managing multiple tasks
  • Friendly competitors who consistently aim to meet or exceed performance goals
  • Naturally optimistic, maintaining a positive outlook in challenging situations
  • Understanding, caring, and committed to the success of our customers and organization

What’s in it for you at CAPITAL Services:

  • Competitive benefits package including health, dental, vision, 401K with company match up to 6%, tuition reimbursement, paid parental leave, 3 weeks of paid vacation, 11 paid holidays, and paid sick leave
  • Bilingual differential for fluency in Spanish – 15% (included in the starting wage of $18.40/hr)
  • Consistent Monday - Friday schedule with no weekend hours
  • Regular one-on-one meetings with your manager focused on growth and development
  • Clear career path opportunities, with pay increases at each step
  • The little things that make a big difference: company outings (on- and off-site), LOTS of food, games and contests with great prizes, extra bonuses throughout the year, and a leadership team that truly cares about YOU
  • Opportunities to volunteer and give back to the community


Follow the link below to learn more about what it’s like to be a Customer Care Representative at CAPITAL Services.


Video: What it's like to be a Customer Care Representative at CAPITAL Services


At CAPITAL, we are committed to connecting people with convenient purchasing power for life’s needs. Our team consistently strives for improvement and focuses on excellence in everything we do. We challenge ourselves to be better every day through learning, adapting, and evolving! Interested in working for an employer who values ongoing growth and innovation? We invite you to apply by clicking on the apply button above and using the navigational buttons to complete the application process.