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Bilingual Customer Care Rep Jobs (NOW HIRING)

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Customer Care Rep - Bi Lingual

Augusta, GA · On-site

$15 - $20.50/hr

Customer Care Representative The Customer Care Representative is responsible for ensuring a consistent, positive, and valuable experience for both our external and internal (employees) customers.

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Bilingual Customer Care Rep information

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$17

$25

How much do bilingual customer care rep jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for bilingual customer care rep in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Customer Care Rep vs Customer Service Associate?

AspectBilingual Customer Care RepCustomer Service Associate
CredentialsHigh school diploma; bilingual proficiencyHigh school diploma; basic communication skills
Work EnvironmentCall centers, support desks, online chatRetail stores, call centers, offices
Industry UsageCustomer support, technical support, salesRetail, hospitality, telecommunications
Search & Comparison IntentFocus on bilingual skills and support rolesGeneral customer service roles

The main difference is that a Bilingual Customer Care Rep specializes in assisting customers in two languages, often in call centers or online support, while a Customer Service Associate provides general support in various industries, usually in retail or face-to-face settings. Both roles require strong communication skills, but the bilingual aspect is unique to the Bilingual Customer Care Rep.

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What cities are hiring for Bilingual Customer Care Rep jobs?

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Bilingual Customer Care Rep jobs near you
Infographic showing various Bilingual Customer Care Rep job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Spanish Bilingual Customer Service Representative

altaresourceshcm

Fort Myers, FL

$14.50 - $18.25/hr

Full-time

Re-posted 25 days ago

Job description

Alta Resources is looking for Spanish Speaking Customer Service Representatives to provide professional, high-quality, “best-in-class” customer service and sales support. 
 

As a Spanish Bilingual Customer Care Rep you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers, most of whom are primary Spanish speakers. 
 

Spanish Speaking Customer Service Representatives Responsibilities include: 

  • Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients’ customers. 

  • Help facilitate, analyze and resolve (i.e., troubleshoot) customer issues. 

  • Provide product support. 

  • Investigate and follow up on questions/issues to resolve concerns in an accurate and timely manner. 

  • Provide solutions, recommendations and product information with a sense of urgency, positivity and empathy. 
     

Qualifications/Requirements: 

  • Must be fluent in Spanish and English, both verbally and in the written word. 

  • Strong desire and passion to help people, or as we say at Alta Resources, “Take care of people.” 

  • Excellent interpersonal, verbal and written communication skills. 

  • Ability to build relationships with clients, consumers and coworkers. 

  • Strong organization and time management skills. 
     

Education & Experience: 

  • High school diploma or equivalent (GED, HSED) required. Post high school education is preferred. 

  • Previous work experience in customer service, sales, training, or member retention required. 

  • Ability to quickly learn program and product knowledge, work on a PC and navigate a Windows environment. 

  • Beginner to Intermediate knowledge and use of Microsoft Word, Excel, PowerPoint and Outlook. 

  • Polished phone demeanor, tone and etiquette is required. 

Apply