Altaresourceshcm

19 Altaresourceshcm Jobs Hiring Near You

Spanish Bilingual Customer Care Rep

Neenah, WI · On-site

$15.75 - $19.75/hr

Alta Resources is hiring Spanish Bilingual Customer Service Representatives, located at our downtown Neenah call center, to support our client's products. You bring the desire to succeed as customer ...

Bilingual French CCR

Fort Myers, FL

$14.50 - $18.25/hr

Alta Resources is looking for French Speaking Customer Service Representatives to provide professional, high-quality, "best-in-class" customer service and sales support. As a French Bilingual ...

Summary The Team Leader will play a pivotal role in achieving Alta Resources' vision and Strategic Mandates by delivering professional, quality, and "best in class service" to our clients and their ...

New

Summary The Senior Trainer is the primary client team trainer who has responsibility for representative training for the program team. The Senior Trainer develops, reviews and delivers training ...

Summary The Social Media Specialist position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the ...

Summary This sales position manages sales activities selling products to wholesalers, distributors, and retailers primarily over the phone, via fax, and electronically. The primary goal is to contact ...

Summary The Social Media Specialist position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach ...

Customer Care Rep

Neenah, WI

$16.25 - $22/hr

Summary The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative ...

Summary The Social Media Specialist position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the ...

Call Center Representative

Fort Myers, FL

$15 - $18.75/hr

Alta Resources is looking for full-time and part-time Call Center Representatives to provide professional, high-quality, "best-in-class" customer service. When youjoin Alta Resources as a Call Center ...

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Alta Resources is looking for full-time and part-time Customer Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a ...

Spanish Bilingual Customer Service Representative

altaresourceshcm

Fort Myers, FL • On-site

$14.50 - $18.25/hr

Full-time

Re-posted just now


Job description

Alta Resources is looking for Spanish Speaking Customer Service Representatives to provide professional, high-quality, “best-in-class” customer service and sales support. 
 

As a Spanish Bilingual Customer Care Rep you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers, most of whom are primary Spanish speakers. 
 

Spanish Speaking Customer Service Representatives Responsibilities include: 

  • Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients’ customers. 

  • Help facilitate, analyze and resolve (i.e., troubleshoot) customer issues. 

  • Provide product support. 

  • Investigate and follow up on questions/issues to resolve concerns in an accurate and timely manner. 

  • Provide solutions, recommendations and product information with a sense of urgency, positivity and empathy. 
     

Qualifications/Requirements: 

  • Must be fluent in Spanish and English, both verbally and in the written word. 

  • Strong desire and passion to help people, or as we say at Alta Resources, “Take care of people.” 

  • Excellent interpersonal, verbal and written communication skills. 

  • Ability to build relationships with clients, consumers and coworkers. 

  • Strong organization and time management skills. 
     

Education & Experience: 

  • High school diploma or equivalent (GED, HSED) required. Post high school education is preferred. 

  • Previous work experience in customer service, sales, training, or member retention required. 

  • Ability to quickly learn program and product knowledge, work on a PC and navigate a Windows environment. 

  • Beginner to Intermediate knowledge and use of Microsoft Word, Excel, PowerPoint and Outlook. 

  • Polished phone demeanor, tone and etiquette is required.