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Bilingual Customer Service Representatives Jobs (NOW HIRING)

Universal Building Materials LLC

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Bilingual Customer Service Representatives

Houston, TX · On-site

$13 - $15/hr

· Answer incoming phone calls. · Answer emails and any text received. · Greet and assist customers with any questions. · Take orders/quotes from customers. · Create refunds and returns for ...

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Bilingual Customer Service Representatives information

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How much do bilingual customer service representatives jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for bilingual customer service representatives in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Customer Service Representatives vs Customer Support Specialists?

AspectBilingual Customer Service RepresentativesCustomer Support Specialists
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentCall centers, customer service departmentsCall centers, online support, technical support teams
Industry UsageRetail, telecommunications, finance, healthcareTechnology, software, electronics, retail
Search & Comparison IntentCustomer service roles requiring language skillsTechnical or product support roles

While both roles involve assisting customers, Bilingual Customer Service Representatives focus on communication in multiple languages, often in call centers or customer service departments. Customer Support Specialists may handle technical issues or product-specific inquiries, sometimes requiring specialized knowledge. The key difference lies in language skills versus technical expertise, though both roles are essential in customer-facing industries.

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Bilingual Customer Service Representatives jobs near you
Infographic showing various Bilingual Customer Service Representatives job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service Representative

FLORIDA ONE INSURANCE AGENCY, LLC

Pompano Beach, FL • On-site

$42K - $92K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 15 days ago

Job description

Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative, where you can immerse yourself in a dynamic environment that values your skills and growth. In this onsite position, you'll have the unique opportunity to engage directly with customers, solving their insurance-related problems and ensuring a positive experience. Your bilingual abilities will enhance our customer service, allowing you to connect with a diverse client base. Experience a competitive salary range from $42,600 to $92,000 annually, reflecting your contributions and dedication to our mission.

This role not only emphasizes customer-centricity but also fosters a culture of empathy and professionalism. Here, your hard work is noticed, and you can thrive alongside energetic colleagues. You will have benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Take the exciting step to elevate your career in the insurance industry by applying today!

Who are we? An Introduction

With over a decade of industry experience, Florida One Insurance Agency is dedicated to providing personalized coverage tailored to your unique needs. We recognize that every driver is different. That's why our team of experienced and knowledgeable agents is here to help you navigate the complexities of auto insurance. We work closely with you to ensure you have the right protection-at the best possible price. At Florida One, we pride ourselves on delivering exceptional customer service. Whether you have questions or need support, we're always just a call or click away. Our Mission We are committed to empowering our clients with the knowledge and tools to make confident, informed insurance decisions. By building lasting relationships based on trust and transparency, we're with you every step of the way.

Make a difference as a Bilingual Customer Service Representative

As a Bilingual Customer Service Representative at Florida One Insurance, each day offers fresh challenges and rewarding interactions. You'll kick off your morning by checking emails and voicemails before diving into assisting clients-addressing inquiries about policies, processing changes, and managing claims in both English and Spanish. Whether you're fielding calls or welcoming walk-in customers, your role is pivotal in ensuring every client feels informed, supported, and valued. Collaboration with our agents is essential, as you work together to provide exceptional customer service.

Whether helping a client understand their coverage or offering reassurance after an accident, you become the friendly voice they trust. This fast-paced environment demands excellent communication and empathy, making it a fulfilling opportunity for those who thrive on teamwork and compassion.

What we're looking for in a Bilingual Customer Service Representative

To excel as a Bilingual Customer Service Representative at Florida One Insurance, several key skills are essential. Strong communication abilities are paramount, enabling you to convey information clearly and effectively in both English and Spanish. Empathy and compassion are crucial, as you'll be addressing the concerns of clients who may be experiencing stressful situations.

Problem-solving skills are also vital; you'll need to think critically and creatively to resolve issues while ensuring a high level of customer satisfaction. Additionally, strong interpersonal skills will help you build rapport with clients and foster productive collaboration with your team and agents. A customer-centric mindset is essential, as your primary goal is to ensure clients feel informed and valued throughout their insurance journey.

Flexibility and adaptability in a fast-paced environment are necessary to keep up with the varied demands of the role.

Make your move

If you think this job aligns with your requirements, then submitting an application is simple. Good luck!

Apply