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Bilingual Customer Service Representatives Jobs (NOW HIRING)

Capital Staffing, Inc

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Bilingual Customer Service Representative

Denver, CO · On-site

$22/hr

We are seeking a bilingual customer service rep to join our team! * Schedule: M-F 8am to 4:30pm * Location: Denver, CO * Pay: Starting $22/hr Overview We are seeking a Bilingual Customer Service ...

XL PRO CONSULTING GROUP

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Bilingual Customer Service Representative - Warehouse

Bedford, TX · On-site

$21/hr

XL Pro Staffing and Consulting is NOW HIRING for a Bilingual Customer Service Representative ... Communicate with customers and sales representatives via email, phone, or in person * Take and ...

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Bilingual Customer Service Representatives information

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How much do bilingual customer service representatives jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for bilingual customer service representatives in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Customer Service Representatives vs Customer Support Specialists?

AspectBilingual Customer Service RepresentativesCustomer Support Specialists
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentCall centers, customer service departmentsCall centers, online support, technical support teams
Industry UsageRetail, telecommunications, finance, healthcareTechnology, software, electronics, retail
Search & Comparison IntentCustomer service roles requiring language skillsTechnical or product support roles

While both roles involve assisting customers, Bilingual Customer Service Representatives focus on communication in multiple languages, often in call centers or customer service departments. Customer Support Specialists may handle technical issues or product-specific inquiries, sometimes requiring specialized knowledge. The key difference lies in language skills versus technical expertise, though both roles are essential in customer-facing industries.

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Bilingual Customer Service Representatives jobs near you
Infographic showing various Bilingual Customer Service Representatives job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service Representative (ABQ) Jobs

ClearanceJobs

Albuquerque, NM • On-site

$18/hr

Other

Medical, Dental, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Bilingual Customer Service Representative

Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Center in Albuquerque, NM. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all. As a Bilingual Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests. This is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources. What's in it for you?

  • Monday - Friday schedule with no weekend work
  • Access to benefits on day one including medical and dental insurance, 401K, Life, and AD&D plans
  • Immediate and ongoing training to support your success
  • Discounted Leidos stock purchase and other Employee Discounts
  • Company-wide career mobility
  • Company-sponsored Public Trust eligibility upon hire
  • Voluntary overtime may be available based on business needs
  • Paid Time Off (PTO) accrued based on Leidos policy, up to 15 days a year
  • 11 paid holidays per year

**The pay for this position is $18.00 per hour. ** Customer Service Representative Opportunities available:

  • Full-time
  • 9:35 am – 6:05 pm MT in Albuquerque, NM

As a Customer Service Representative, you will:

  • Reply to calls and emails from the public on housing and FHA mortgages.
  • Utilize knowledge base and follow Standard Operating Procedures (SOPs) to answer customer requests.
  • Deliver excellent customer service in a high-volume call center, including responding to customer complaints.
  • Document customer email and phone communications within an internal database.

To be a successful Customer Service Representative, you will possess:

  • Excellent technical skills with the capability to navigate multiple computer systems and applications, and utilize search tools to provide information to our clients.
  • Excellent time management skills and dependability.
  • Experience with MS Office (Outlook, Word, Teams).
  • Strong written and verbal communication skills including telephone etiquette.
  • Excellent customer service soft skills including handling upset customers.
  • Keyboarding proficiency of at least 40 words per minute.

Required Qualifications:

  • Minimum of 2 years of experience in a high-volume contact center environment, including responding to customer complaints.
  • Bilingual and fully fluent in both English and Spanish (written and verbal).
  • High School diploma or General Educational Development (GED) certificate.
  • Experience following Standard Operating Procedures (SOPs) to ensure accurate and consistent responses.
  • Experience navigating and utilizing knowledge bases, FAQs, and internal support tools to provide timely and accurate information.
  • Ability to successfully obtain a Public Trust Security clearance, which includes a credit check and background investigation.

Preferred Qualifications:

  • Call Center (Omnichannel) background.
  • Experience in rental property management or mortgage servicing, including handling complaints.

Apply