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How much do korean bilingual customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for korean bilingual customer service in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

How does being bilingual in Korean enhance collaboration and effectiveness in a customer service team?

Being bilingual in Korean allows you to bridge language and cultural gaps between customers and the company, facilitating clearer communication and faster problem resolution. Within a customer service team, bilingual staff often collaborate closely with colleagues who may not speak Korean, assisting with translations, cultural nuances, and escalations involving Korean-speaking clients. This not only improves customer satisfaction but also fosters a more inclusive and efficient team environment. Additionally, bilingual representatives are often relied upon for specialized training or mentoring, which can open doors for career advancement.

What are the key skills and qualifications needed to thrive as a Korean bilingual customer service representative?

To thrive as a Korean Bilingual Customer Service Representative, you need fluency in both Korean and English, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and proficiency in basic office applications are typically expected. Outstanding interpersonal skills, patience, and cultural sensitivity help build rapport and effectively resolve customer issues. These abilities are crucial for ensuring clear communication, customer satisfaction, and efficient problem-solving in diverse service environments.

What is the difference between Korean Bilingual Customer Service vs Korean Bilingual Call Center Agent?

AspectKorean Bilingual Customer ServiceKorean Bilingual Call Center Agent
CredentialsLanguage proficiency, customer service experienceLanguage proficiency, call handling skills
Work EnvironmentOffice, call center, online supportCall center, inbound/outbound calls
Industry UsageRetail, tech, finance, service sectorsTelecommunications, retail, tech

Both roles require Korean language proficiency and customer service skills. A Korean Bilingual Customer Service role often involves broader support channels like email or chat, while a Korean Bilingual Call Center Agent primarily handles inbound or outbound calls. The roles are similar but differ mainly in communication channels and scope of customer interaction.

What is a Korean bilingual customer service representative?

Korean Bilingual Customer Service representatives are professionals who assist customers in both Korean and English, often working for companies that serve Korean-speaking clients. Their main responsibilities include answering inquiries, resolving issues, and providing product or service information in both languages. They may work in call centers, retail, travel, or other industries that require communication with Korean-speaking customers. Strong language skills, cultural understanding, and customer service abilities are essential for this role.
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Cities with the most Korean Bilingual Customer Service job openings:

What states have the most Korean Bilingual Customer Service jobs?

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What job categories do people searching Korean Bilingual Customer Service jobs look for?

The top searched job categories for Korean Bilingual Customer Service jobs are:

Korean Bilingual Customer Service jobs near you
Infographic showing various Korean Bilingual Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service & Language Specialist (Korean) (W-2 Employee)

Universal Language Service Inc

Bellevue, WA • On-site

$25/hr

Other

Medical

Re-posted 21 days ago

Job description

Position: Bilingual Customer Service & Language Specialist (Korean) (W-2 Employee)
Location: Onsite, Bellevue, WA
Schedule: Monday-Friday, 9:00 AM - 6:00 PM (PST)
Employment Type: Full-time, W-2
Languages Needed: • Korean
About the Role: Universal Language Service, Inc. is seeking a dedicated and professional Bilingual Customer Service & Language Specialist (Korean) join our team. This dual-role position combines real-time over-the-phone and video remote interpretation (OPI/VRI) services with administrative responsibilities. The ideal candidate is detail-oriented, communicative, and able to manage multiple tasks efficiently while maintaining accuracy and professionalism. A full benefits package is available, including medical insurance.
Key Responsibilities:
Interpretation & Customer Support • Deliver real-time OPI/VRI interpretation services in Korean and English • Assist interpreters with completing and updating profiles and documentation • Follow up with interpreters to ensure records are current and compliant • Maintain clear and professional communication with interpreters and internal teams • Handle sensitive information with confidentiality and accuracy • Coordinate interpreter assignments, efficiently manage schedules, and ensure accurate and timely fulfillment of client requests • Maintain interpreter account records, updating information related to assignments, availability, and billing accurately • Proactively troubleshoot scheduling issues, providing timely and effective solutions
Requirements: • Strong bilingual proficiency in English and Korean• Excellent communication, organization, and customer service skills • Strong attention to detail and ability to manage administrative documentation • Ability to work full-time, on-site (Monday-Friday, 8:00 AM-5:00 PM PST or 8:30 AM-5:30 PM PST) • Prior interpretation experience preferred • Medical DSHS or national interpreter certification/qualification (e.g. NBCMI, CCHI, Other) is a plus (support provided for those seeking DSHS Medical recognition)
Education & Professional Background: • Bachelor's degree in Linguistics, Human Resources, or related field preferred (or equivalent experience) • Minimum of 2 years of relevant experience in customer service, scheduling, recruiting, onboarding, interpretation, or translation
Work Environment & Screening Requirements: • This is a full-time, on-site position based at our Bellevue, WA corporate office • Remote work is not permitted • Candidates must pass a full-panel drug and alcohol screening and a national criminal background check
Compensation: • Up to $25 per hour, depending on qualifications and relevant experience • Full benefits package available, including medical insurance
Join our team and contribute to delivering exceptional language services to our diverse clientele.
Pay Range: $20 - $25 per hour

Apply