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Bilingual Insurance Customer Service Representative Jobs

Hoya Insurance Agency Inc

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Insurance Customer Service Representative

San Gabriel, CA · On-site

$15.50 - $25/hr

We are seeking an Insurance Customer Service Representative to become a part of our organization ... No Company Description Bilingual Mandarin and/or Bilingual Spanish Preferred.

AmeriStaff, Inc.

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Insurance Customer Service Representative

Rocky Mount, VA · On-site

$40K - $50K/yr

AmeriStaff is seeking a Insurance Customer Service Representative to join a well-established, community-focused insurance agency with a strong reputation in Southwest Virginia. Will play a key role ...

Eagle Rock Insurance Agency

Insurance CSR/Producer

Berkley, MI · On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

Barbee Insurance

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Insurance Customer Service Representative

Locust, NC · On-site

$16 - $21/hr

Job Overview We are seeking a motivated Insurance Customer Service Representative to join our team. In this role, you will be responsible for assisting clients with policy inquiries, processing ...

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Bilingual Insurance Customer Service Representative information

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How much do bilingual insurance customer service representative jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for bilingual insurance customer service representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bilingual Insurance Customer Service Representative, and why are they important?

To excel as a Bilingual Insurance Customer Service Representative, you need strong communication skills in at least two languages, a solid understanding of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes state insurance licensure is often required. Exceptional interpersonal skills, problem-solving ability, and cultural sensitivity set top performers apart in this role. These competencies ensure effective service for diverse clients, accurate policy management, and customer satisfaction in a competitive industry.

What are Bilingual Insurance Customer Service Representatives?

Bilingual Insurance Customer Service Representatives are professionals who assist insurance customers in more than one language, typically handling inquiries, processing claims, and resolving issues. They serve as a bridge between insurance companies and clients who may prefer or require service in a language other than English. Their role involves explaining policy details, guiding customers through the claims process, and ensuring a positive customer experience for a diverse clientele. Strong communication skills in multiple languages and a solid understanding of insurance products are essential for this position.

How does being bilingual enhance the daily responsibilities of an Insurance Customer Service Representative?

Being bilingual allows you to assist a broader range of clients by communicating effectively with policyholders who prefer to speak a language other than English. This skill is highly valued by insurance companies, as it helps improve customer satisfaction and can lead to quicker resolution of claims and inquiries. On a daily basis, you'll translate policy details, explain coverage options, and help customers navigate complex insurance processes, all while ensuring clear, accurate communication. Your ability to bridge language gaps can also make you a key resource within your team and position you for advancement opportunities.
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Bilingual Insurance Customer Service Representative jobs near you
Infographic showing various Bilingual Insurance Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 56% Full Time, 11% Part Time, and 33% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Insurance Customer Service Representative

Allstate - Frazier Insurance Agency

Mesa, AZ • On-site

$38K - $45K/yr

Full-time

PTO

Posted yesterday

Job description

Are you looking to join a business that cares for both its customers and you?

Allstate - Frazier Insurance Agency in Mesa, Arizona, is looking to add a Full-Time Bilingual Insurance Customer Service Representative to our growing team.

If you are a motivated self-starter who is always able to provide amazing customer service, then this is your opportunity for a rewarding career with excellent income and growth potential. If you are willing to learn and be trained, we can teach you everything you need to know about working in the ever-growing insurance industry. We will help you get licensed to begin your career in the insurance industry! We have been in business for many years and pride ourselves on the mentorship and training of new insurance agents. We offer a professional and neat office environment, including scheduled appointments, but we have fun while we work hard. Our main focus is to educate our clients to ensure they are making the right decisions to get the coverage they need.


If you love interacting with people and want to provide outstanding customer service at an agency that cares about both our clients and you, apply today!


Benefits

Annual Base Salary Based on Experience

Property and Casualty Licensing Assistance

1-hour lunch

Paid Time Off (PTO)

Evenings Off

Paid Holidays

Professional Development

Professional Work Environment

Team Building Activities

Sales contests/competitions

Equipment Provided

Office Snacks and Coffee

Full-time (M-F 9 am - 6 pm)


Responsibilities
  • Your relationship-building skill set will be put to use by fostering strong relationships with clients to maintain client retention and satisfaction with follow-up appointments
  • With your keen attention to detail, youll be assisting clients with policy changes, updating client information, and scheduling appointments
  • Use your savvy skills to cross-selling and rounding out client accounts
  • Your outstanding customer service skills will be essential in educating and advising clients on their policies

Requirements
  • A Property & Casualty license is required. If you don't currently have a license, you must be willing to obtain it.
  • Must be fluent in Spanish and English.
  • A team player who is goal-oriented with a positive attitude
  • Tech-savvy, with basic computer software knowledge, and self-starter with the ability to prioritize.
  • Excellent written and verbal communication skills including professional phone and office etiquette.