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Bilingual Insurance Customer Service Representative Jobs

Mullica Hill Insurance

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Insurance CSR

Mullica Hill, NJ · On-site

$15.23 - $17/hr

The Insurance Customer Service Representative (CSR) at our small agency provides essential back office support with a focus on quoting and managing a variety of insurance policies. This role ...

Ellwood Insurance

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Insurance Customer Service Representative

Port Saint Lucie, FL · On-site

$19 - $22/hr

Established Insurance Agency looking to hire a full time Customer Service Representative for a busy insurance agency. Licensed 440 or 220 Property & Casualty insurance license required. Prior ...

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ALLSTATE Insurance Agency

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Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

We are seeking a bilingual, licensed insurance professional who excels at customer service, client retention, relationship building, and cross-selling. This is an excellent opportunity for a high ...

Fiorelli Financial Group, LLC

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Insurance Customer Service Representative

West Chester, PA · On-site

$20 - $23/hr

We are seeking a customer-focused and detail-oriented Insurance Customer Service Representative to support clients with their personal lines insurance needs, including auto and homeowners policies.

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Bilingual Insurance Customer Service Representative information

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How much do bilingual insurance customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for bilingual insurance customer service representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bilingual Insurance Customer Service Representative, and why are they important?

To excel as a Bilingual Insurance Customer Service Representative, you need strong communication skills in at least two languages, a solid understanding of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes state insurance licensure is often required. Exceptional interpersonal skills, problem-solving ability, and cultural sensitivity set top performers apart in this role. These competencies ensure effective service for diverse clients, accurate policy management, and customer satisfaction in a competitive industry.

What are Bilingual Insurance Customer Service Representatives?

Bilingual Insurance Customer Service Representatives are professionals who assist insurance customers in more than one language, typically handling inquiries, processing claims, and resolving issues. They serve as a bridge between insurance companies and clients who may prefer or require service in a language other than English. Their role involves explaining policy details, guiding customers through the claims process, and ensuring a positive customer experience for a diverse clientele. Strong communication skills in multiple languages and a solid understanding of insurance products are essential for this position.

How does being bilingual enhance the daily responsibilities of an Insurance Customer Service Representative?

Being bilingual allows you to assist a broader range of clients by communicating effectively with policyholders who prefer to speak a language other than English. This skill is highly valued by insurance companies, as it helps improve customer satisfaction and can lead to quicker resolution of claims and inquiries. On a daily basis, you'll translate policy details, explain coverage options, and help customers navigate complex insurance processes, all while ensuring clear, accurate communication. Your ability to bridge language gaps can also make you a key resource within your team and position you for advancement opportunities.
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Bilingual Insurance Customer Service Representative jobs near you
Infographic showing various Bilingual Insurance Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,285 per year, or $17.4 per hour.
Bilingual Insurance Customer Service Representative

Bilingual Insurance Customer Service Representative

Michelle Rudolph Insurance Agency, Inc.

Albuquerque, NM • On-site

$38K - $55K/yr

Full-time

Life, Retirement, PTO

Re-posted 12 days ago

Job description

Benefits:

  • Commission paid on sales performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Role Description:

Michelle Rudolph- State Farm Insurance Agency is seeking a motivated, customer-focused licensed property and casualty representative.

  • Assist customers with auto, home, and other property & casualty insurance needs
  • Provide coverage recommendations tailored to each customer's situation
  • Quote, bind and service policies accurately and efficiently
  • Handle inbound and outbound calls, follow-ups, and policy reviews
  • Support retention efforts by building strong, long-term relationships
  • Collaborate with team members to exceed agency goals and customers' expectations
  • Maintain compliance with all insurance guidelines
  • Prospect, develop, and close new insurance business
  • Cross-sell and up-sell products based on customers needs

Qualifications:

  • Active Property & Casualty License required (New Mexico)
  • Experience 2 years minimum
  • Life and Health License preferred
  • Strong communication skills and relationship-building skills
  • Detail-Oriented with the ability to multitask in a fast-paced environment
  • Sales experience preferred, but service-first mindset is essential
  • Positive attitude, coachable and team-driven
  • Bilingual preferred/a strong plus

Company Description

At Michelle Rudolph State Farm agency, we believe in providing a tailored plan that fit unique needs. That's why we're here to offer you a personalized price plan for auto, home, and business insurance. We also understand the significance of Life Insurance as it's an essential safeguard for loved ones. Whether customers are looking for coverage to protect their family's financial future, pay off debts, or secure their loved ones' well-being, we have the expertise and resources to assist them in every step of the way. Our customers' protection and security matter to us, and we're committed to protecting what matters most to them. As a dedicated team member, you will be here to help them navigate the options and find the coverage that suits their unique needs. With our friendly local office, we're just around the corner, ready to provide personalized support and guidance throughout the process.