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Bilingual Insurance Customer Service Representative Jobs

The Jonus Group

Personal Lines CSR

Livonia, MI

$40K - $45K/yr

Bilingual candidates are highly desirable. * Experience: * Personal Lines insurance experience is required. * Strong CSR/service background preferred over a pure producer background. * Technical ...

Flanagan Mills Insurance Agency

Be Seen First

Insurance Customer Service Representative

Rochester, NY · On-site

$21 - $23/hr

Join our growing team at Flanagan Mills Insurance Agency in this client-facing role where you'll provide customer service and support to our home, auto, and business insurance clients! We're looking ...

Pinnacle Bank/Bank of Colorado

INSURANCE CSR

Columbus, NE

$40K - $55K/yr

Processes insurance claims and loss notices. * Assistant Senior Customer Service Representative with renewals. * Regular and reliable attendance. * Assists with other job-related duties as assigned ...

Farsyt

Insurance CSR

Cambridge, MA · On-site

$43K - $60K/yr

The Role As our first CSR, you'll be the operational backbone of the agency. You'll own the service ... Issue certificates of insurance and evidence of property * Manage renewal reviews -- pull loss runs ...

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Bilingual Insurance Customer Service Representative information

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$25

How much do bilingual insurance customer service representative jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for bilingual insurance customer service representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bilingual Insurance Customer Service Representative, and why are they important?

To excel as a Bilingual Insurance Customer Service Representative, you need strong communication skills in at least two languages, a solid understanding of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes state insurance licensure is often required. Exceptional interpersonal skills, problem-solving ability, and cultural sensitivity set top performers apart in this role. These competencies ensure effective service for diverse clients, accurate policy management, and customer satisfaction in a competitive industry.

What are Bilingual Insurance Customer Service Representatives?

Bilingual Insurance Customer Service Representatives are professionals who assist insurance customers in more than one language, typically handling inquiries, processing claims, and resolving issues. They serve as a bridge between insurance companies and clients who may prefer or require service in a language other than English. Their role involves explaining policy details, guiding customers through the claims process, and ensuring a positive customer experience for a diverse clientele. Strong communication skills in multiple languages and a solid understanding of insurance products are essential for this position.

How does being bilingual enhance the daily responsibilities of an Insurance Customer Service Representative?

Being bilingual allows you to assist a broader range of clients by communicating effectively with policyholders who prefer to speak a language other than English. This skill is highly valued by insurance companies, as it helps improve customer satisfaction and can lead to quicker resolution of claims and inquiries. On a daily basis, you'll translate policy details, explain coverage options, and help customers navigate complex insurance processes, all while ensuring clear, accurate communication. Your ability to bridge language gaps can also make you a key resource within your team and position you for advancement opportunities.
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Bilingual Insurance Customer Service Representative jobs near you
Infographic showing various Bilingual Insurance Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 56% Full Time, 11% Part Time, and 33% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Licensed Insurance Customer Service Representative

John Thompson - Allstate

Newnan, GA

$36K - $49K/yr

Full-time

PTO

Posted 24 days ago

Job description

Licensed Insurance Customer Service Representative – Allstate Agency

John Thompson - Allstate Agency located in Newman, GA is hiring a licensed Property & Casualty Insurance Customer Service Representative who knows how to sell — not just take orders. This is an in-office position designed for a self-motivated closer who values real conversations, builds rapport quickly, and confidently overcomes objections to close business.


Prior Allstate experience, sales team leader and/or sales trainer experience is strongly preferred. Only candidates who meet the following criteria will be considered for this role:

  1. Must have an active Georgia Property & Casualty license.
  2. Must be able to commute to our agency office located at 37 Calumet Pkwy, Ste F103, Newnan, GA 30263.

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Responsibilities

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Work with the agent to establish and meet marketing goals.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a commitment to succeed every day.

Requirements

  • Interest in marketing products and services based on customer needs
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Ability to multi-task
  • Ability to effectively present our products to potential clients
  • Allstate experience (required)
  • Active Property & Casualty insurance license (required)

Benefits

  • 32 hours PTO after 90 days
  • Year 1: 1 week paid vacation + 32 hours PTO (9 days total)
  • Year 2: 2 weeks paid vacation + 32 hours PTO (14 days total)
  • Flexible schedule