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Per Diem Bilingual Insurance Customer Service Representative Jobs

Openwork

Bilingual Insurance CSR

Pasadena, TX · On-site

$20/hr

Bilingual Customer Service Representative (Spanish/English) Location: Pasadena, TX Full-Time | ... This role supports a client in the insurance industry , and training will be provided on internal ...

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Per Diem Bilingual Insurance Customer Service Representative information

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How much do per diem bilingual insurance customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for per diem bilingual insurance customer service representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a Per Diem Bilingual Insurance Customer Service Representative?

A Per Diem Bilingual Insurance Customer Service Representative is a temporary or on-call employee who provides insurance-related customer support in two languages. They typically handle inquiries, process claims, and assist clients via phone or online, often working flexible hours without a fixed schedule.

Is remote Per Diem Bilingual Insurance Customer Service Representative a stressful job?

A remote Per Diem Bilingual Insurance Customer Service Representative typically experiences moderate stress levels due to handling customer inquiries and resolving issues efficiently. The job requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment, which can contribute to stress but also offers flexibility and independence. Overall, stress levels vary based on workload and individual coping strategies.
What cities are hiring for Per Diem Bilingual Insurance Customer Service Representative jobs? Cities with the most Per Diem Bilingual Insurance Customer Service Representative job openings:
What are the most commonly searched types of Bilingual Insurance Customer Service Representative jobs? The most popular types of Bilingual Insurance Customer Service Representative jobs are:
What states have the most Per Diem Bilingual Insurance Customer Service Representative jobs? States with the most job openings for Per Diem Bilingual Insurance Customer Service Representative jobs include:
Per Diem Bilingual Insurance Customer Service Representative jobs near you
Infographic showing various Per Diem Bilingual Insurance Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Insurance Customer Service Representative

Hupp Family Financial Inc

North Aurora, IL • On-site

$50K - $60K/yr

Full-time

Medical, PTO

Posted 16 days ago

Job description

Hupp Family Agencies is hiring an experienced Bilingual Insurance Customer Service Representative who can confidently assist customers in both English and Spanish.


This is a full-time, in-office position for someone who already understands personal lines insurance and can handle customer service responsibilities such as policy changes, billing questions, renewals, documentation, retention, and account follow-up.


This is not an entry-level insurance position. Insurance customer service experience is required, and previous Allstate experience is strongly preferred. An active Property and Casualty license is preferred; however, we may consider a highly qualified insurance professional who is able to obtain one promptly.


You will join a busy, growing insurance agency where accuracy, responsiveness, accountability, and genuine customer care matter. We are looking for someone who can take ownership of customer needs, stay organized in a fast-paced environment, and work effectively with both our sales and service teams.


Compensation starts at approximately $50,000 annually, with final compensation based on licensing, relevant insurance experience, and qualifications. Bonus opportunities may also be available.


If you are bilingual, experienced in insurance, and ready to become an important part of a growing agency, we would like to hear from you.


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities


Responsibilities

-Assist English- and Spanish-speaking customers by phone, email, text, and agency systems

-Handle billing questions, policy changes, ID cards, proof of insurance, mortgagee and lienholder updates, renewals, and general account service

-Explain coverage, policy changes, billing concerns, and next steps clearly in both English and Spanish

-Identify and address customer concerns that could lead to cancellations or lost business

-Review accounts for coverage gaps, missing documents, renewal concerns, and follow-up opportunities

-Process service requests accurately and within expected timeframes

-Document customer conversations and completed work in agency systems

-Coordinate with sales and service team members to resolve customer needs

-Manage multiple customer requests while remaining organized and attentive to detail

-Follow agency procedures, carrier requirements, and applicable compliance standards

-Build long-term customer relationships through responsive and dependable service


Requirements

-Fluent verbal communication in both English and Spanish

-Previous insurance customer service experience

-Property and Casualty insurance experience

-Working knowledge of personal lines insurance, including auto, home, renters, and umbrella policies

-Experience handling billing questions, endorsements, renewals, documentation, coverage questions, and customer concerns

-Active Illinois Property and Casualty license preferred

-Three or more years of insurance customer service experience preferred

-Previous Allstate agency experience strongly preferred

-Excellent telephone, written, and interpersonal communication skills

-Strong attention to detail and accurate documentation habits

-Ability to prioritize and manage a high volume of customer requests

-Comfortable using insurance carrier platforms, agency management systems, email, phone, and texting tools

-Dependable, accountable, coachable, and able to work well with a team

-Able to work full-time from the agency office