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Kelly Connect Customer Service Jobs (NOW HIRING)

Kelly Services

Customer Service

Billings, MT

$20 - $22/hr

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision ... Our staffing experts connect you with top companies for opportunities where you can learn, grow ...

Kelly Services

Electrical Assembler

Franklin, WI · On-site

$20.10/hr

Kelly Services is hiring Electrical Assemblers for a leading global manufacturer in Franklin, WI ... Apply today and let Kelly connect you with an exciting opportunity where you can build valuable ...

Kelly Services

Reach truck Operator

Milwaukee, WI · On-site

$24/hr

Apply today and let Kelly connect you with your next warehouse career! As part of our promise to ... As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday ...

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Kelly Connect Customer Service information

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How much do kelly connect customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for kelly connect customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Kelly Connect Customer Service representative?

A Kelly Connect Customer Service representative is a professional who handles customer inquiries, provides support, and resolves issues on behalf of client companies through Kelly Services. They typically interact with customers via phone, email, or chat, addressing concerns related to products or services. These representatives are trained to deliver excellent service, troubleshoot problems, and ensure customer satisfaction. Kelly Connect positions are often remote and may include flexible scheduling options.

What are the key skills and qualifications needed to thrive as a Kelly Connect Customer Service representative?

To thrive as a Kelly Connect Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency are commonly required. Patience, active listening, and a positive attitude help you excel when addressing customer concerns and building rapport. These skills and qualities are vital for resolving issues efficiently and ensuring high levels of customer satisfaction.

What are some common challenges faced in a Kelly Connect Customer Service role and how can they be managed?

In a Kelly Connect Customer Service role, one common challenge is handling a high volume of customer inquiries while maintaining quality and empathy in responses. Agents often need to quickly adapt to different customer personalities and technical issues. Effective time management, active listening, and utilizing available knowledge bases can help manage these challenges. Additionally, regular team meetings and support from supervisors provide opportunities to share best practices and receive guidance, making difficult situations more manageable.

What is the difference between Kelly Connect Customer Service vs Kelly Connect Technical Support?

AspectKelly Connect Customer ServiceKelly Connect Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, remote or on-site customer supportCall centers, remote or on-site technical assistance
Employer & Industry UsageRetail, telecom, service providersIT, telecom, software companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Kelly Connect Customer Service focuses on assisting customers with general inquiries, billing, and account issues, requiring strong communication skills. Kelly Connect Technical Support involves troubleshooting technical problems, often requiring technical knowledge or certifications. Both roles are vital in customer-facing industries but differ mainly in technical complexity and skill requirements.

More about Kelly Connect Customer Service jobs

What cities are hiring for Kelly Connect Customer Service jobs?

Cities with the most Kelly Connect Customer Service job openings:

What states have the most Kelly Connect Customer Service jobs?

States with the most job openings for Kelly Connect Customer Service jobs include:

What job categories do people searching Kelly Connect Customer Service jobs look for?

The top searched job categories for Kelly Connect Customer Service jobs are:

Kelly Connect Customer Service jobs near you
Infographic showing various Kelly Connect Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Milwaukee, WI

Kelly Services
See more jobs at Kelly Servicesexternal

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 20 days ago

Job description

Join the Kelly® Team!

Kelly is partnering with a growing manufacturing organization in Elkhorn, WI, to find an experienced Customer Service Representative to join their team. This is a Direct Hire opportunity, meaning you will be hired directly by our client while Kelly helps guide you through the recruitment and interview process.

This is a great opportunity for someone who enjoys working directly with customers, coordinating orders and shipments, and being part of a collaborative team.

What You’ll Do

As a Customer Service Representative, you will help ensure customers receive excellent service and that orders are accurately processed and communicated throughout the organization.

Key responsibilities include:

  • Receive and enter incoming purchase orders into an ERP system.
  • Maintain accurate customer records, including location changes, ship dates, quantities, and order revisions.
  • Communicate order updates with appropriate internal departments.
  • Serve as a point of contact for customers regarding open and shipped purchase orders.
  • Coordinate shipping dates with customers.
  • Prepare and send reports and documents to customers as requested.
  • Provide backup support for other Customer Service Representatives and Receptionist functions as needed.
  • Build and maintain positive relationships with customers, freight representatives, and coworkers.
  • Manage time and schedules effectively to meet established goals and objectives.
  • Work independently with limited supervision.
  • Follow company safety, quality, and general employee policies.
What You’ll Bring
  • Associate’s Degree or higher.
  • At least 2 years of customer service experience in a manufacturing setting.
  • Freight/shipping experience is a plus.
  • Knowledge or familiarity with the chemical industry or a related industry is preferred.
  • Excellent verbal communication and interpersonal skills.
  • Strong organizational and time-management skills.
  • Ability to work independently and exercise sound judgment.
  • Proficiency with Microsoft Word and Excel.
  • Experience with ERP and/or CRM systems is preferred.
Why Work Through Kelly?

At Kelly, we're committed to connecting talented people with opportunities where they can build meaningful careers. With Kelly, you'll have a recruiting partner throughout the hiring process who can help answer questions, prepare you for interviews, and keep you informed along the way.

Additional benefits of working with Kelly include:

  • Access to a dedicated Kelly recruiter throughout the hiring process.
  • Support with interview preparation and onboarding.
  • Access to Kelly resources and career opportunities.
  • A trusted staffing partner with decades of experience connecting people with great employers.
  • Opportunities to explore additional career opportunities through Kelly if your career goals change.
Ready to Take the Next Step?

Apply today with Kelly! We'll review your resume and connect with you regarding next steps. Qualified candidates will participate in a phone interview followed by an onsite interview with the hiring team.

Kelly is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals.


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.