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How much do vietnamese customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for vietnamese customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a Vietnamese Customer Service representative?

A Vietnamese Customer Service representative typically handles customer inquiries via phone, email, or live chat, addressing questions and resolving issues in both Vietnamese and English. Daily responsibilities include processing orders, troubleshooting problems, documenting interactions in CRM systems, and collaborating with teammates or other departments to ensure a smooth customer experience. You may also provide feedback to improve company processes based on recurring customer concerns. Working in this role often involves multitasking and adapting to changing priorities to deliver exceptional service.

What are the key skills and qualifications needed to thrive in the Vietnamese Customer Service position, and why are they important?

To excel as a Vietnamese Customer Service representative, you need fluency in both Vietnamese and English, strong communication skills, and preferably a background in customer support or a related field. Familiarity with common customer relationship management (CRM) systems and telecommunication tools is highly beneficial. Patience, problem-solving abilities, and a positive, empathetic attitude are crucial soft skills for this role. These abilities ensure efficient issue resolution, enhance customer satisfaction, and foster long-term customer loyalty in a multicultural environment.

What is a Vietnamese Customer Service job?

A Vietnamese Customer Service job involves assisting Vietnamese-speaking customers with inquiries, concerns, or issues related to a product or service. Responsibilities typically include answering calls, emails, or chats, providing support, and resolving complaints efficiently. Strong communication skills in Vietnamese and English, problem-solving abilities, and customer-oriented service are essential. This role is common in industries such as e-commerce, telecommunications, and hospitality.

More about Vietnamese Customer Service jobs
What cities are hiring for Vietnamese Customer Service jobs? Cities with the most Vietnamese Customer Service job openings:
What are the most commonly searched types of Vietnamese Customer Service jobs? The most popular types of Vietnamese Customer Service jobs are:
What states have the most Vietnamese Customer Service jobs? States with the most job openings for Vietnamese Customer Service jobs include:
What job categories do people searching Vietnamese Customer Service jobs look for? The top searched job categories for Vietnamese Customer Service jobs are:
Vietnamese Customer Service jobs near you

Bilingual Customer Support Specialist(Korean/Vietnamese)

BlinkRx

Chesterfield, MO

$16.75 - $21.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Hi,


BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "rajkumar.medapati@blinkhealth.com".


Position: Bilingual Korean/Vietnamese Customer Support Specialist

Location: Chesterfield, MO & Pittsburgh, PA


Responsibilities:

  • Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
  • Provide patient care to accurately support pharma programs and triage to appropriate teams when required
  • Strive to meet and exceed structured performance targets.
  • Document all call information and data discovery according to operating procedures
  • Utilize Knowledge Base materials as a foundation for resolving inquiries
  • Maintain confidentiality of patient and proprietary information
  • Develop a working knowledge of company related security and privacy practices.
  • Participate in continued education on product changes, new features and product launches
  • Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes

Requirements:

  • Bilingual Vietnamese required, with strong command of the English language
  • High school diploma or GED required, Bachelor’s degree strongly preferred
  • Customer service or inbound call center experience required
  • Healthcare, pharmacy or other relevant industry experience strongly preferred
  • Strong verbal and written communication skills
  • Sound technical skills, analytical ability, good judgment, and strong operational focus
  • A passion for providing top-notch patient care
  • Ability to work with peers in a team effort and cross-functionally
  • Strong technical aptitude and ability to learn complex new software

Location/Hours:

  • Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm
  • Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm)
  • Scheduling flexibility, as your schedule may change over time according to business needs
  • Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017

Benefits

  • Medical, dental, and vision insurance plans that fit your needs
  • 401(k) retirement plan
  • Paid time off, sick time & holidays
  • Paid parental/baby bonding leave
  • Daily meal stipend for onsite marketplace
  • Pre-tax transit benefits and free onsite parking

Apply