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Chase Customer Service Jobs (NOW HIRING)

Chase Plastics

Customer Service Specialist

Clarkston, MI

$17 - $22.50/hr

Customer Service Specialist About the OrganizationAt Chase Plastics, we're real people providing real solutions. It's something we've been doing since 1992, when Kevin and Carole Chase independently ...

Chase Plastics

Customer Service Support

Clarkston, MI

$17 - $21.75/hr

Customer Service Support About the OrganizationAt Chase Plastics, we're real people providing real solutions. It's something we've been doing since 1992, when Kevin and Carole Chase independently set ...

Chase

Client Service Associate

Tempe, AZ · On-site

$14 - $19.50/hr

Communicate through Zoom, email and phone to build strong relationships and provide a level of service that JP Morgan Chase customers have learned to expect. Job Responsibilities * Lead your assigned ...

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Chase Customer Service information

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How much do chase customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for chase customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Chase Customer Service vs Chase Bank Teller?

AspectChase Customer ServiceChase Bank Teller
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentCall centers, online chat, in-branch supportIn-branch, face-to-face customer interactions
Employer & Industry UsageChase Bank, financial servicesChase Bank, retail banking
Common Search & ComparisonCustomer support roles, service representativesBank tellers, branch staff

Chase Customer Service primarily involves assisting customers via phone, chat, or online, focusing on resolving issues and providing information. Chase Bank Tellers work directly in branches, handling cash transactions and in-person customer service. Both roles require strong communication skills and familiarity with banking products, but differ mainly in work environment and daily tasks.

Is it hard to get hired by Chase?

Chase Customer Service positions can be competitive, often requiring strong communication skills, customer service experience, and a good work ethic. The hiring process typically involves multiple interviews and background checks, and candidates with relevant experience or certifications may have an advantage.

Does JPMorgan Chase have remote jobs?

Chase Customer Service roles at JPMorgan Chase can be available as remote positions, depending on the specific job and department. Many customer service jobs in banking now offer remote or hybrid work options, often requiring strong communication skills and familiarity with customer management tools. Candidates should review individual job postings for remote work eligibility and requirements.

Does Chase offer work from home?

Chase Customer Service roles often offer remote work options, especially for call center and support positions, depending on the company's current policies and role requirements. Candidates should review specific job postings for remote work availability and be prepared to use tools like phone, chat, or email to assist customers from home. Flexibility may vary based on location and role.

What is the starting pay at Chase?

The starting pay for Chase Customer Service representatives typically ranges from $15 to $20 per hour, depending on location and experience. Entry-level roles may also include benefits such as health insurance and paid time off, with opportunities for advancement. Pay rates are subject to change based on company policies and regional standards.

What are the most common challenges faced by Chase Customer Service representatives, and how are they supported in handling them?

Chase Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex account issues, and handling frustrated customers. To support them, Chase provides comprehensive training, access to robust knowledge bases, and ongoing coaching from supervisors. Team members also work in a collaborative environment, frequently sharing solutions and best practices, which helps foster a supportive culture and ensures customer concerns are resolved efficiently.

What is a Chase Customer Service representative?

A Chase Customer Service representative is a professional who assists customers with their banking needs at JPMorgan Chase. They handle inquiries related to accounts, transactions, credit cards, loans, and other banking services. Their responsibilities include resolving issues, providing information about products, and ensuring customer satisfaction, often through phone, chat, or in-person support. These representatives play a key role in maintaining positive relationships between the bank and its clients.

What are the key skills and qualifications needed to thrive as a Chase Customer Service representative, and why are they important?

To thrive as a Chase Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic banking procedures is typically required. Patience, empathy, and active listening are crucial soft skills for building customer trust and resolving issues effectively. These competencies ensure customers receive timely, accurate assistance and contribute to overall client satisfaction and loyalty.
More about Chase Customer Service jobs
What cities are hiring for Chase Customer Service jobs? Cities with the most Chase Customer Service job openings:
What states have the most Chase Customer Service jobs? States with the most job openings for Chase Customer Service jobs include:
What job categories do people searching Chase Customer Service jobs look for? The top searched job categories for Chase Customer Service jobs are:
Chase Customer Service jobs near you
Infographic showing various Chase Customer Service job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Chase Technical

Lincolnshire, IL • On-site

$25 - $26/hr

Temporary

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Chase Technical Staffing is currently seeking an experienced Senior Customer Service / Order Management Specialist for a temporary opportunity with a reputable company located in Lincolnshire, Illinois. This role is ideal for candidates with strong SAP expertise who thrive in a fast-paced environment and enjoy solving complex customer and order-related challenges.

Responsibilities:

SAP & Systems Expertise

  • Serve as the subject matter expert for SAP, CRM, and internal systems by troubleshooting complex customer account and order issues.
  • Maintain the accuracy and integrity of customer master data within SAP.
  • Manage and resolve Electronic Data Interchange (EDI) issues, including order transmissions, transaction failures, and data mapping concerns.

Order & Escalation Management

  • Act as the primary escalation point for order discrepancies, shipping concerns, and claims resolution.
  • Manage end-to-end processing of complex billing transactions, including the accurate issuance and coding of credit/debit memos (CMD).
  • Coordinate backorder management and product substitutions with business units to minimize disruptions to customer orders.

Cross-Functional Collaboration

  • Partner closely with Sales, Customer Contact Centers, and Distribution Centers to ensure customer requirements are executed accurately.
  • Conduct root cause analysis of recurring issues and collaborate with Logistics, Warehousing, and Sales teams to implement corrective actions.
  • Work with the Bosch Link team to resolve Associate Tool Order issues, returns, and blocked transactions.

Process Improvement & Compliance

  • Develop and implement standardized procedures to improve Customer Contact Center processes.
  • Ensure compliance with corporate policies related to Returns, Claims Authorizations (CQS), and Credits.
  • Participate in cross-functional projects and support the implementation of new tools and departmental initiatives.

Communication & Team Support

  • Manage multiple shared email inboxes while meeting established service level agreements.
  • Provide guidance, support, and training to junior team members.
  • Foster a collaborative and high-performing team environment.

Qualifications:

  • High school diploma required.
  • Associate degree preferred, or eight (8) years of equivalent professional experience in lieu of a degree.
  • Proven experience in a senior customer service, order management, or customer operations role.
  • Advanced proficiency in SAP (SAP SD module experience strongly preferred).
  • Experience using CRM systems.
  • Strong understanding of EDI principles and processes.
  • Excellent analytical, troubleshooting, and root cause analysis skills.
  • Outstanding verbal and written communication abilities.
  • Ability to effectively collaborate with cross-functional teams and both technical and non-technical stakeholders.

Why Apply?

  • Competitive pay at $26.00 per hour
  • Gain experience with a well-established organization
  • Opportunity to utilize advanced SAP and customer operations expertise
  • Collaborative and professional work environment

Interested candidates are encouraged to apply today for immediate consideration.


Senior Customer Service / Order Management Specialist (Temporary Assignment)
Lincolnshire, IL
$26.00 per hour
Temporary Position

Company Description

About Chase Technical:
CHASE Staffing, formerly CHASE Professionals, is a US-based staffing firm with 20 branch locations and over 10,000 jobs filled in 2021. Most of our locations provide full-service staffing, while several specialize in a particular field.
For over 45 years we have helped hundreds of thousands of people accomplish their goals. This includes people looking for full-time jobs, those looking for opportunities to earn money on a temporary basis, those seeking to improve skills and learn new ones, and new grads entering the work force wanting to get some experience.
Working together to meet your needs is our #1 goal.
Pre-Employment Screening: Drug screening and background checks are required.
Equal Opportunity Statement: Chase Technical Staffing is an Equal Opportunity / Affirmative Action employer that does not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender (orientation or identification), sexual orientation, veteran status, or any other basis covered by federal, state, or local laws. All employment decisions are based on qualifications, merit, skills, individual performance, and business needs.
ADA Statement: Chase Technical Staffing is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal employment opportunities for qualified persons with disabilities.
Application Process: Interested candidates should submit their resumes. We thank all applicants for their interest; however, only those selected for an interview will be contacted.