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Arabic Customer Service Jobs (NOW HIRING)

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Customer service

Boston, MA · On-site +1

$17.50 - $23.75/hr

Qualifications • Fluency in English (mandatory); knowledge of Arabic is a plus. • Previous experience in a call center or customer service role preferred. • Excellent communication and ...

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How much do arabic customer service jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for arabic customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Arabic Customer Service position, and why are they important?

To thrive as an Arabic Customer Service professional, you need fluency in Arabic and English, strong interpersonal communication, and problem-solving abilities, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat tools is typically required. Patience, cultural sensitivity, and active listening are standout soft skills for delivering exceptional service. These competencies are crucial for effectively assisting customers, resolving issues, and fostering brand loyalty in diverse, fast-paced environments.

What is an Arabic Customer Service job?

An Arabic Customer Service job involves assisting customers who speak Arabic with inquiries, complaints, and support requests. This role requires fluency in Arabic and, often, proficiency in another language like English. Responsibilities may include handling phone calls, emails, or chat support, resolving customer issues, and ensuring customer satisfaction. Strong communication skills, problem-solving abilities, and cultural awareness are essential for success in this role.

What are the typical challenges faced by Arabic Customer Service representatives?

Arabic Customer Service representatives often encounter challenges such as managing high call or message volumes, addressing diverse customer needs, and navigating language or cultural nuances. Handling complex requests and de-escalating difficult situations may also be part of the daily routine, requiring a balance of empathy and professionalism. While the role can be demanding, it offers valuable experience in problem-solving and communication, and it provides opportunities for career advancement into supervisory or specialist positions within customer support teams.

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Arabic Customer Service jobs near you
Bilingual Customer Service & Language Specialist (Arabic) (W-2 Employee)

Bilingual Customer Service & Language Specialist (Arabic) (W-2 Employee)

Universal Language Service Inc

Bellevue, WA

$25/hr

Other

Medical

Posted 22 days ago

Job description

Position: Bilingual Customer Service & Language Specialist (Arabic) (W-2 Employee)
Location: Onsite, Bellevue, WA
Schedule: Monday-Friday, 8:00 AM - 5:00 PM (PST) or 8:30 AM - 5:30 PM (PST)
Employment Type: Full-time, W-2
Languages Needed: • Arabic
About the Role: Universal Language Service, Inc. is seeking a dedicated and professional Bilingual Customer Service & Language Specialist (Arabic) join our team. This dual-role position combines real-time over-the-phone and video remote interpretation (OPI/VRI) services with administrative responsibilities. The ideal candidate is detail-oriented, communicative, and able to manage multiple tasks efficiently while maintaining accuracy and professionalism. A full benefits package is available, including medical insurance.
Key Responsibilities:
Interpretation & Customer Support • Deliver real-time OPI/VRI interpretation services in Arabic and English • Assist interpreters with completing and updating profiles and documentation • Follow up with interpreters to ensure records are current and compliant • Maintain clear and professional communication with interpreters and internal teams • Handle sensitive information with confidentiality and accuracy • Coordinate interpreter assignments, efficiently manage schedules, and ensure accurate and timely fulfillment of client requests • Maintain interpreter account records, updating information related to assignments, availability, and billing accurately • Proactively troubleshoot scheduling issues, providing timely and effective solutions
Requirements: • Strong bilingual proficiency in English and Arabic• Excellent communication, organization, and customer service skills • Strong attention to detail and ability to manage administrative documentation • Ability to work full-time, on-site (Monday-Friday, 8:00 AM-5:00 PM PST or 8:30 AM-5:30 PM PST) • Prior interpretation experience preferred • Medical DSHS or national interpreter certification/qualification (e.g. NBCMI, CCHI, Other) is a plus (support provided for those seeking DSHS Medical recognition)
Education & Professional Background: • Bachelor's degree in Linguistics, Human Resources, or related field preferred (or equivalent experience) • Minimum of 2 years of relevant experience in customer service, scheduling, recruiting, onboarding, interpretation, or translation
Work Environment & Screening Requirements: • This is a full-time, on-site position based at our Bellevue, WA corporate office • Remote work is not permitted • Candidates must pass a full-panel drug and alcohol screening and a national criminal background check
Compensation: • Up to $25 per hour, depending on qualifications and relevant experience • Full benefits package available, including medical insurance
Join our team and contribute to delivering exceptional language services to our diverse clientele.
Pay Range: $20 - $25 per hour

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