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$6

$24

$40

How much do state farm auto claims jobs pay per hour?

As of May 28, 2026, the average hourly pay for state farm auto claims in the United States is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a State Farm Auto Claims Adjuster, and why are they important?

To thrive as a State Farm Auto Claims Adjuster, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a bachelor’s degree or equivalent experience. Familiarity with claims management software, estimating tools like CCC One or Audatex, and state-specific licensing is often required. Excellent customer service, negotiation, and stress management skills distinguish top performers in this position. These skills are vital to accurately assess claims, ensure fair settlements, and maintain positive relationships with customers during stressful situations.

What are some common challenges faced by State Farm Auto Claims representatives, and how can they be overcome?

State Farm Auto Claims representatives often encounter challenges such as managing high call volumes, handling complex or emotionally charged claims, and meeting strict deadlines for documentation. To overcome these, it's important to develop strong organizational skills, maintain empathy when dealing with customers, and be comfortable using claims management software. Regular training and support from team leads or mentors also help representatives stay updated on policy changes and improve their problem-solving skills.

What are State Farm Auto Claims?

State Farm Auto Claims refer to the process of reporting and resolving damage or loss involving your vehicle that's covered by an insurance policy from State Farm. When an accident, theft, or other covered event occurs, policyholders can file a claim with State Farm to receive assistance with repairs, vehicle replacement, or related costs as outlined in their policy. The claims process typically includes notifying State Farm, providing necessary documentation, and working with an adjuster to assess the damage. State Farm aims to make the claims process straightforward and efficient, helping customers get back on the road as soon as possible.

What is the difference between State Farm Auto Claims vs State Farm Property Claims?

AspectState Farm Auto ClaimsState Farm Property Claims
Required CredentialsClaims Adjuster License, insurance knowledgeClaims Adjuster License, insurance knowledge
Work EnvironmentField and office, vehicle inspectionsOffice and field, property inspections
Employer & Industry UsageInsurance industry, auto insurance claims

State Farm Auto Claims specialists focus on vehicle-related damages and auto insurance policies, while State Farm Property Claims handle damages to homes and other property. Both roles require similar credentials and work environments, but they specialize in different types of claims within the insurance industry.

More about State Farm Auto Claims jobs
What states have the most State Farm Auto Claims jobs? States with the most job openings for State Farm Auto Claims jobs include:
What job categories do people searching State Farm Auto Claims jobs look for? The top searched job categories for State Farm Auto Claims jobs are:
State Farm Auto Claims jobs near you
Infographic showing various State Farm Auto Claims job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,091 per year, or $24.6 per hour.
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

State Farm

Hephzibah, GA • On-site

$35K - $40K/yr

Full-time

Medical, Retirement, PTO

Posted 26 days ago

State Farm rating

7.5

Company rating: 7.5 out of 10

Based on 1,355 frontline employees who took The Breakroom Quiz

183rd of 258 rated insurance

Job description

Responsive recruiter
Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:I opened my agency in July 2001 after spending 10 years as a State Farm Auto Claims Manager, bringing strong technical experience and a people-first leadership style into agency ownership. Today, our team includes six members, many of whom have been with the office for 20+ years, creating a stable, experienced, and supportive environment.
I'm a graduate of the University of Georgia, married with two daughters, and actively involved in the community through multiple boards, including the Fort Gordon Alliance Community Board. Our office is located just three miles from Fort Gordon, and we proudly operate as a military-supportive agency with many team members who share that background.
For our team, we offer a strong benefits package that includes a Simple IRA, health benefits, two weeks of vacation to start, casual Fridays, team-building events, and structured training programs to support long-term success.
Our culture is relationship-driven and built on loyalty, trust, and stability. Over the life of the agency, we've had only 16 total employees, which reflects the long-term careers people build here. We're looking for someone who wants more than just a job-someone seeking a place to grow, contribute, and potentially retire. If you value stability, strong leadership, and a team that truly invests in one another, this could be the right fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Eddie Bussey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation: $35,000.00 - $40,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Hephzibah, GA and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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