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Customer Success Agent Jobs (NOW HIRING)

Slash Financial

Customer Success Agent

San Francisco, CA · On-site +1

$45K - $65K/yr

As a Customer Success Agent, you will play an important role in ensuring our customers have an excellent experience while maintaining the highest standards of compliance with our platform. What You ...

Heirloom

Customer Success Agent

Mount Pleasant, SC · On-site

$15/hr

Customer Success Agent Heirloom Cloud Corporation seeks Customer Success Agents (CSA) to engage with inbound leads and existing customers. CSAs are given the resources to obsess over guiding these ...

Heirloom

Customer Success Agent

Mount Pleasant, SC

$15/hr

Customer Success Agent Heirloom Cloud Corporation seeks Customer Success Agents (CSA) to engage with inbound leads and existing customers. CSAs are given the resources to obsess over guiding these ...

Heirloom Cloud

Customer Success Agent

Mount Pleasant, SC · On-site

$15/hr

Customer Success Agent Heirloom Cloud Corporation seeks Customer Success Agents (CSA) to engage with inbound leads and existing customers. CSAs are given the resources to obsess over guiding these ...

Lotto.com

Customer Success Agent

Jersey City, NJ

$45 - $55/hr

As a Customer Success Agent, you will report to our Customer Success Manager, and work on a variety of projects, supporting a best-in-class online platform. This is an entry-level position on a ...

Luddites

Customer Success Agent

Sparks, NV

Customer Success Agent What you'll do * Delight customers via phone and email with fast, friendly, accurate support. * Own the order flow: place orders, confirm details, process returns/exchanges ...

Jacobs & CO Mortgage

Customer Success Agent

Atlanta, GA · On-site

$14.75 - $19.75/hr

We are seeking a dedicated and enthusiastic Customer Success Agent to join our team at a leading mortgage company. The ideal candidate will be responsible for ensuring customer satisfaction ...

Bay Alarm

Customer Success Agent

Concord, CA

We are seeking a detail-oriented and proactive Customer Success Agent to support our sales team by organizing, scheduling, and managing meetings with prospective and existing clients. In this role ...

Aaron's

Customer Success Agent

Fort Lauderdale, FL · On-site

$14.75 - $19.75/hr

Customer Success Agent Position Overview The Customer Success Agent plays a vital role in delivering exceptional customer service across all BrandsMart USA touchpoints, including in-store, online ...

Aaron's

Customer Success Agent

Fort Lauderdale, FL · On-site

$14.75 - $19.75/hr

Customer Success Agent Position Overview The Customer Success Agent plays a vital role in delivering exceptional customer service across all BrandsMart USA touchpoints, including in-store, online ...

Luddites

Customer Success Agent

Sparks, NV

$18 - $20/hr

Customer Success Agent What you'll do * Delight customers via phone and email with fast, friendly, accurate support. * Own the order flow: place orders, confirm details, process returns/exchanges ...

Aaron's

Customer Success Agent

Fort Lauderdale, FL · On-site

$14.75 - $19.75/hr

Customer Success Agent Position Overview The Customer Success Agent plays a vital role in delivering exceptional customer service across all BrandsMart USA touchpoints, including in-store, online ...

Bay Alarm Company

Customer Success Agent

Concord, CA

We are seeking a detail-oriented and proactive Customer Success Agent to support our sales team by organizing, scheduling, and managing meetings with prospective and existing clients. In this role ...

Bay Alarm Company

Customer Success Agent

Concord, CA · On-site

We are seeking a detail-oriented and proactive Customer Success Agent to support our sales team by organizing, scheduling, and managing meetings with prospective and existing clients. In this role ...

Order.co

Customer Success Agent

Chicago, IL · On-site

$22 - $24/hr

About the Role We are currently looking for a Customer Success Agent to support the end-to-end experience for our customers. This is a role for someone who finds satisfaction in the details-someone ...

Order

Customer Success Agent

Chicago, IL · Remote

$22 - $24/hr

About the Role We are currently looking for a Customer Success Agent to support the end-to-end experience for our customers. This is a role for someone who finds satisfaction in the details-someone ...

AlterMe

Customer Success Agent

Lehi, UT

$21/hr

AlterMe Member Success Advocate Full-time or Part-time$21/hour + Monthly Performance Bonus Do you thrive on helping others succeed? At AlterMe , we're on a mission to empower people to take control ...

AlterMe

Customer Success Agent

Lehi, UT · On-site

$21/hr

AlterMe Member Success Advocate Full-time or Part-time$21/hour + Monthly Performance Bonus Do you thrive on helping others succeed? At AlterMe , we're on a mission to empower people to take control ...

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Customer Success Agent information

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How much do customer success agent jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer success agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What are some common challenges Customer Success Agents face when managing multiple client accounts?

Customer Success Agents often juggle several client accounts simultaneously, which can make prioritization and time management challenging. Balancing the needs of high-touch clients with those requiring less frequent support, while ensuring all receive timely and personalized attention, is a common hurdle. Additionally, agents must stay up-to-date on product updates and proactively identify potential issues before they escalate, requiring strong organizational skills and clear communication with both clients and internal teams. Regular training and robust CRM tools can help streamline these tasks and improve client satisfaction.

What is the difference between Customer Success Agent vs Customer Support Specialist?

AspectCustomer Success AgentCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves immediate customer issues and inquiries
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical troubleshooting, communication
Common UsageTech companies, SaaS, subscription servicesRetail, telecom, software support

While both roles involve customer interaction, Customer Success Agents focus on building long-term relationships and ensuring customer retention, whereas Customer Support Specialists handle immediate issues and technical problems. Understanding these differences helps in choosing the right career path or job search focus.

What are Customer Success Agents?

Customer Success Agents are professionals who work closely with customers to ensure they have a positive experience with a company's products or services. Their main role is to help customers achieve their desired outcomes by providing guidance, troubleshooting issues, and offering support throughout the customer journey. They proactively address customer needs, foster long-term relationships, and often act as a bridge between the customer and other teams within the company. By doing so, they help increase customer satisfaction, retention, and loyalty.

What are the key skills and qualifications needed to thrive as a Customer Success Agent, and why are they important?

To thrive as a Customer Success Agent, you need strong communication skills, problem-solving abilities, and a foundational understanding of customer relationship management, often supported by a bachelor's degree or relevant experience. Familiarity with CRM software like Salesforce or Zendesk, along with knowledge of ticketing and support platforms, is typically required. Empathy, patience, and active listening are crucial soft skills for building trust and rapport with customers. These skills ensure customer satisfaction, retention, and effective resolution of issues, directly impacting business success.
More about Customer Success Agent jobs
What cities are hiring for Customer Success Agent jobs? Cities with the most Customer Success Agent job openings:
What states have the most Customer Success Agent jobs? States with the most job openings for Customer Success Agent jobs include:
What job categories do people searching Customer Success Agent jobs look for? The top searched job categories for Customer Success Agent jobs are:
Customer Success Agent jobs near you
Infographic showing various Customer Success Agent job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 30% Full Time, and 67% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Customer Success Agent, Oklahoma

Coast to Coast Motors

Oklahoma City, OK

$14.50 - $19.25/hr

Full-time

Posted 11 days ago

Job description

Position
Customer Success Agent
Reports To
The Customer Success Agent will report to Ride Room Manager.
Job Overview
Customer Success Agent will assist potential guest on the phone to complete our online application and obtain a prequalification before coming into appointment. Obtaining a prequalification before coming in will minimize time at the location and give guest a fast and easy buying experience and will give Ride Room a larger selection of applications to prequalify from and bring in qualified potential buyers.
Responsibilities and Duties
The CSA must be able to:
  • Ability to use a business computer
  • Serve our customers with great attitude
  • Generate Outbound Calls
  • Prequalify potential customers
  • Generate Appointments
  • Consistent follow up with our customers
Qualifications
The minimum qualifications for this position are:
  • Education:
  • Experience:
  • Specific Skills:
    • Bilingual
  • Personal Characteristics: Committed to Self-Development and Learning
  • Certifications:
  • Licenses:
  • Physical abilities:
    • Able to lift minimum of: 10lbs minimum
    • Bending and Lifting: Yes
    • Climb up and down ladders: Yes
    • Other:

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