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Customer Service Travel Agent Jobs (NOW HIRING)

SIGNAL TRAVEL & TOURS INC

Travel Agent

Saint Joseph, MI · On-site

$14 - $18/hr

As our Travel Agent, you will spend your days communicating with clients, listening to their travel ... The ideal candidate has strong communication and customer service skills, previous sales or ...

SIGNAL TRAVEL & TOURS INC

Travel Agent

Saint Joseph, MI · On-site

$14 - $18/hr

As our Travel Agent, you will spend your days communicating with clients, listening to their travel ... The ideal candidate has strong communication and customer service skills, previous sales or ...

MAHI GROUP LLC

Travel Agent

Nashua, NH · On-site

$500 - $1.5K/wk

As our Travel Agent, you will spend your days communicating with clients, listening to their travel ... The ideal candidate has strong communication and customer service skills, previous sales or ...

MAHI GROUP LLC

Travel Agent

Nashua, NH · On-site

$500 - $1.5K/wk

As our Travel Agent, you will spend your days communicating with clients, listening to their travel ... The ideal candidate has strong communication and customer service skills, previous sales or ...

ACF Travel

Group Sales Agent

Burnsville, MN

AFC Travel, a leader in wholesale and specialty travel services is seeking a Travel Agent/Group Sales Agent who will work well independently & in a team setting to provide excellence in customer care ...

ACF Travel

Group Sales Agent

Burnsville, MN · On-site

AFC Travel, a leader in wholesale and specialty travel services is seeking a Travel Agent/Group Sales Agent who will work well independently & in a team setting to provide excellence in customer care ...

Magnified Vacations LLC

Travel Agent

Brownsburg, IN · On-site

Diagnose the clients' specifications and wishes and suggest suitable travel packages or services ... Exemplary sales skills and customer oriented approach * Well versed in various areas of travel ...

NousTravel

Travel Agent Floater

Santa Monica, CA · On-site +1

... experienced Travel Agent Floater to support multiple client accounts across Entertainment ... Excellent customer service and problem-solving are required. Must be an excellent multitasker. The ...

New

pcg

Travel Agent

Lenexa, KS · On-site

$51K - $69K/yr

PCG is seeking a Travel Agent for its corporate PCG Strategic Development 988 department based in ... Must have robust customer service skills * Must have excellent attention to detail * Must have the ...

Magnified Vacations LLC

Travel Agent

Brownsburg, IN · Remote

Diagnose the clients' specifications and wishes and suggest suitable travel packages or services ... Exemplary sales skills and customer oriented approach * Well versed in various areas of travel ...

The Auto Club Group

Travel Agent

Warren, MI · On-site

ACG and its affiliates provide membership, travel, insurance and financial services offerings to ... Advises customers of various travel conditions including customs, immigration and inoculation ...

The Auto Club Group

Travel Agent

Warren, MI · On-site

ACG and its affiliates provide membership, travel, insurance and financial services offerings to ... Advises customers of various travel conditions including customs, immigration and inoculation ...

AAA Mid Atlantic

Experienced Travel Agent

Richmond, VA

$16.37 - $21/hr

Ability to respond to customer inquiries and interact with individuals. * Effective communication ... work and service client requests. * Ability to complete all AAA Travel Agent training via AAA ...

AAA Mid Atlantic

$16.37 - $21/hr

Ability to respond to customer inquiries and interact with individuals. * Effective communication ... work and service client requests. * Ability to complete all AAA Travel Agent training via AAA ...

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Customer Service Travel Agent information

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How much do customer service travel agent jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for customer service travel agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Customer Service Travel Agent position, and why are they important?

To excel as a Customer Service Travel Agent, you need strong communication skills, attention to detail, and a background in travel, hospitality, or customer service, often supported by a relevant diploma or certification. Familiarity with global distribution systems (GDS) such as Sabre or Amadeus, booking platforms, and travel industry software is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help individuals exceed customer expectations and resolve issues effectively. These skills ensure clients receive timely, accurate, and personalized travel solutions, fostering customer loyalty and satisfaction.

How can I make 2000 a week working from home?

A customer service travel agent can potentially earn $2,000 a week by working full-time, handling high-volume bookings, upselling travel packages, and providing exceptional service. Building experience, obtaining relevant certifications, and using travel booking tools can increase earning potential. Consistent performance and expanding client networks are also important for higher income levels.

What is a Customer Service Travel Agent job?

A Customer Service Travel Agent assists clients with booking travel arrangements, including flights, hotels, car rentals, and vacation packages. They provide expert guidance on destinations, pricing, and travel requirements while ensuring a smooth booking experience. Agents also handle customer inquiries, resolve issues, and offer support before, during, and after travel. Strong communication and problem-solving skills are essential in this role.

How much do travel agents usually get paid?

Travel agents typically earn a median annual salary of around $40,000 to $50,000, with experienced agents or those working in high-end markets earning more. Compensation can include base pay, commissions, and bonuses, and may vary based on location, experience, and the complexity of bookings handled.

What are typical challenges faced by Customer Service Travel Agents, and how can they be managed?

Customer Service Travel Agents often encounter challenges such as last-minute booking changes, travel disruptions, and managing complex customer itineraries. Handling these issues requires quick problem-solving, staying current with travel regulations, and maintaining effective communication with clients and travel suppliers. Agents work closely with team members and use specialized booking systems to adapt to evolving situations and minimize client inconvenience. Building a strong rapport with customers and maintaining a positive attitude are essential to turning challenges into opportunities for exceptional service.

What qualifications do I need to be a travel agent?

To become a customer service travel agent, you typically need a high school diploma or equivalent. Relevant skills include strong communication, customer service experience, and knowledge of travel booking tools or software; some employers prefer or require industry certifications such as the Certified Travel Associate (CTA) or Certified Travel Counselor (CTC).

How much does a travel agent make on a $10,000 trip?

A customer service travel agent typically earns a commission or fee based on the trip's cost, often around 10% or less of the total. For a $10,000 trip, the agent might earn approximately $200 to $1,000, depending on the agency's commission structure and services provided.
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Customer Service Travel Agent jobs near you
Leisure Travel Agent, Remote

Leisure Travel Agent, Remote

AAA Club Alliance, Inc.

Wilmington, DE • On-site, Remote

$18 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

AAA Club Alliance rating

7.1

Company rating: 7.1 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

229th of 281 rated insurance

Job description

Full-Service Travel Agent | Work From Home
Do you have a passion for travel and helping others create unforgettable experiences? AAA Club Alliance is looking for an experienced Full-Service Travel Agent to join our remote Travel Contact Center team. If you enjoy planning everything from weekend getaways to complex international vacations while delivering exceptional customer service, we'd love to hear from you.
In this work-from-home role, you'll help Members and non-Members book personalized domestic and international travel, build lasting client relationships, and earn monthly sales incentives-all while working for one of the most trusted names in travel.
Why You'll Love Working at AAA:
  • 100% Remote - Work from the comfort of your home.
  • Competitive Pay - Earn $18.00-$30.00 per hour, based on experience and location.
  • Monthly Performance Incentives for sales and bookings.
  • Paid Virtual Training with all required equipment provided.
  • Comprehensive benefits including:
    • Medical, dental, vision, and prescription coverage
    • Flexible Spending Accounts
    • Wellness and Health Advocate programs
    • 401(k) with employer match
    • FREE AAA Membership
    • And much more!

Who Can Apply?
To be considered, candidates must reside in one of the following locations:
Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, Washington, DC, or West Virginia.
What You'll Do
As a Remote Full-Service Travel Agent, you'll:
  • Plan and book domestic and international vacations, including customized FIT (Fully Independent Travel) itineraries.
  • Assist Members and non-Members via phone, email, and web chat.
  • Match travelers with the best destinations, travel products, and exclusive AAA benefits.
  • Build long-term client relationships that encourage repeat business.
  • Stay current on travel promotions, destinations, and industry trends.
  • Process travel reservations while maintaining compliance with ARC regulations and AAA policies.
  • Identify opportunities to upsell and cross-sell travel products that enhance the customer experience.
  • Meet performance goals while providing exceptional customer service.
  • Assist with travel-related problem resolution and itinerary changes.
  • Mentor fellow Travel Contact Center Associates when needed.

What We're Looking For
  • High school diploma or equivalent (travel school graduates are encouraged to apply).
  • At least 2 years of leisure travel industry experience.
  • Experience using airline reservation systems, ticketing platforms, GDS, and online booking tools.
  • Strong knowledge of domestic and international travel planning.
  • Excellent communication, customer service, sales, and problem-solving skills.
  • Extensive worldwide geography knowledge.
  • Ability to thrive in a fast-paced, high-volume contact center environment.
  • Ticket void and simple exchange experience is a plus.

Schedule & Training
Successful candidates must:
  • Attend all required paid virtual training (Monday-Friday, 9:00 AM-5:30 PM EST).
  • Successfully complete training before beginning regular work.
  • Work a set schedule that includes one weekend day every week, with one weekday and one weekend day off.

Join a Team That Helps People Explore the World!
At AAA Club Alliance, you'll combine your travel expertise with outstanding customer service to help travelers create memorable experiences while growing your own career. If you're passionate about travel, enjoy building customer relationships, and are looking for a rewarding remote opportunity with excellent benefits, apply today!
#LI-Remote US
Full time Associates are offered a comprehensive benefits package that includes:
  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Sales

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